Duluth Auto Exchange

I was told when I purchased my vehicle that the part was enroute to the dealership and that I could come back within a couple of days to have the part added. I never received a call back, a month goes by and I call asking about the part. I was told, "oh yeah, we need to order that part for you". So the part supposedly was ordered and I call back two weeks later, was told to come by to have the part added and when I get there the mechanic tells me another part has to be ordered. Long story, short...I have been waiting for 3 months for a part that I was told would be ordered. I understand this is an "as-is" purchase, but why lie and say something will be done when you have no intention on doing it. Customer Service is dead.

They really helped me out with my current situation Norval was really helpful and there service was GREAT!!!!!!!

They did not respond to my email. I called them but the sells rep was not very friendly.

No response to email inquiry. Why would you want to buy from someone who won't take the time to answer a basic question??

Great service.. Nice selection... Staff was very friendly and knowledgeable of the product.. i will definite shop with them again

purchased a honda civic del sol good condition, excellent price, good service by norval thanks guys will recommend some people to you

Great service, able to buy within my budget. I tested out several vehicles and JP worked with me on my vehicle. I really didn't want to leave without a vehicle and he definitely made sure of that.

Fast and great customer service A***** will shop with again when I get another car or truck