Reviews
Write a reviewGreat service
There was a problem with my cars transmission . Commonwealth Motors took care of it they gave me a car rental and fixed my car ASAP I was very satisfied . The Service at commonwealth Motors is excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thanks so much for the nice review! The entire team will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we did an excellent job only means that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Oil change
The woman who greeted me and set my work order up was very friendly and helpful. I had a concern my oil change light reminder wasn't working and she checked and explained it goes off at 10%where I was at 15%. When finished she explained everything that was done and gave me piece of mund..Excellent experience! ! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to provide you with an excellent experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great experience buying online
By far the easiest and and most enjoyable car buying experience we've had in the 7 plus vehicles we've owned. Steve was personable and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, it is very kind of you to write us such a nice review. We aim to provide the easiest and most enjoyable car buying experience to every customer that comes in the door, and the fact that we did satisfy that, is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Pleasant sales experience
No haggle no hassel internet experience. Sales staff very friendly and courteous. Brahma Perez was very knowledgable and made the entire process a pleasant one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard,thank you for taking the time to write about your experience. It is magnificent to know that Brahma and our staff were able to provide you with a friendly and knowledgeable service that we are known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Excellent customer service!
Susan! Susan! Susan! She was wonderful! She greeted me with a smile, and went out of her way to make my visit pleasant. She exemplifies the best in customer service. Also, Helen at the payment window. What a lovely smile, and genuine warmth. Writing a check for over $400 was actually a pleasure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Geraldine, thank you for taking the time to write about your experience with us! We are determined to deliver the best customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great people
Service was awesome. Jeffrey was very helpful and got me the car i really wanted. Very personable and a great guy. Same with the sales managers. Awesome experience and will be back for every car i purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cameron, it's wonderful to know that Jeffrey and our sales manager were able to provide you with a wonderful experience with this dealership as your dealer. Thank you for taking the time to write this review. Be sure to comeback and visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great Service
I went into Commonwealth knowing what I want and knowing what information I needed to make a decision on a car purchase. Gary was very straightforward with me and gave me all the information I needed plus informed me of anything I was missing. It was a pleasure working with him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Vinny. We love hearing about customers that have a great experience at Commonwealth Auto, and we are glad you are one of them. We are pleased to hear Gary did a great job in assisting you on your purchase. We know that buying a car is an important decision, and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great service - Helpful Service Writer
Everything was done very quickly. Rick alerted me to a recall on my vehicle and we have already set up the appointment for the recall work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Excellent, personable, service; clean
Service center was extremely well organized from beginning to end; the personal service (by Lee) was welcoming, informative, extremely helpful. And . . . the wait time was reasonable. Coffee, cookies and clean wait room were also much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Linda. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks Again, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
So far so good
Victor my sales rep was incredible. He answered all my questions and was very helpful. He should be the model by which other sales reps are judged by. The online/e-mail quote was also handled very well, and was substantially less than quotes I received from other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Bruce. We are very happy to hear that we could help get you set up with the perfect new car for you. We are very pleased to hear that Victor could make your car shopping experience so pleasurable and stress free. If there is anything more we can do for you please feel free to come back and see us any time. Take care. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000