Reviews
Write a reviewgreat services clean enviromental
walked in with out appoitment and got treated like i did love this group of working people at this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Zenaida, we are grateful for your kind words! We really appreciate your business and are so happy that we could offer wonderful service to you and your vehicle. We look forward to serving you again! Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Happy Service customers
We have bought several vehicles over the years from commonwealth .. We are very happy with the service we receive .
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, I would like to thank you for your loyalty to our dealership. Secondly, we appreciate it very much for taking the time to write this review. Our team's service excellence is always consistent and I'm glad that your experience with us supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we'll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Warm regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great Service
Very attentive clerks. We did have to wait because they were backed up with oil changes, but he came out and explained. Apologized for the wait. Keeping us informed is all we needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, thanks for your honest review. I do apologize for the extended wait that you encountered during your oil change. We strive to provide excellent customer care, and we hope that you were satisfied with the service team's performance during your service visit. Please let us know if there's anything else we can do for you. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Excellent Customer Service
Anthony at Commonwealth Motors helped me with leasing my first car! I was nervous about leasing and had never gone through the process before, but they made it really easy. They were also very willing to work within my budget and find a great car, at a great value that suited my needs. I am really happy with my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this valuable review, Celine. We are delighted to know that Anthony could assist you setting up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Friendly sales people, very good service dept.
Iban R., the sales person, was very accommodating and answered all my questions pertaining to the 3 vehicles I am interested in, the Accord, CRV, and Rogue, as well as taking the time to show me the vehicles and pointing out the various options available on each. I appreciated the time he spent with me, and will be back when I make my decision. Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, we appreciate you for taking the time to provide such marvelous feedback. Our constant aim is to provide each and every guest with fast, accommodating and knowledgeable customer support, and I am extremely happy to hear that Iban was able to satisfy that. Don't hesitate if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Warm regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Happy Customer!
They were very courteous, told me how long it was going to take and we're right on target also told me how much the work would cost!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joyce, thank you so much for taking the time to provide such helpful feedback. Our aim is to assist each and every customer with outstanding service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
True Professionals
Outstanding customer service. In our case, the service was simply a MA inspection sticker. The Commonwealth representative (Jim Taylor) went out of his way to point out some wear on the breaks and gave my wife specific advice on what to look for as the breaks continue to wear. As always, the service was prompt (almost no wait), and check-in was efficient and professional. The Service Department really does operate like a "well oiled machine." Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for sharing your service experience with us! It is our top goal as a team to ensure 100% customer satisfaction and knowing that Jim made the process easier makes us proud. Please continue to return to us for any of your vehicle needs; we are always here to assist you. Thank you again for your business and kind words. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Professional and courteous service, very clean
All around a very pleasant experience, All staff at Commonwealth from the Service writer, Technician, and evn the Cash out cashier were very courteous, professional , and friendly. I am extremely happy with my business with Commonwealth Motors and will continue to purchase ALL my future vehicles from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony, we love hearing from our customer so thank you for taking the time write this glowing feedback. It's wonderful to hear that our entire team was able to provide you with a great service experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Commonwealth Motors = positive experience always.
The staff at Commonwealth Motors is always professional, friendly, knowledgeable. We feel the dealership is honest and would never take advantage of our lack of automobile mechanical knowledge. We recommend this dealership often, not just to purchase vehicles, but for vehicle service. We would not go anywhere else. The waiting room is comfortable, even having coffee and tea available. It is always clean and orderly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thanks so much for this great review. Our team tries to create a knowledgeable, professional and friendly experience for all of our guests. The fact that you go out of your way to support our business means a great deal to our dealership. We are grateful for your recommendations. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Commonwealth motors
My car had air bag light on after checking it out, tech said my battery needed to replaced it was the original, tech replaced it, this is why I have my car serviced at Commonwealth motors I trust the experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charlotte, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further questions or needs. Also, be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000