Capistrano Volkswagen

The purchase Experience of this car was amazing. I stopped by at 3am one night to see vehicle. Test drove it two days later. Applied for loan next day via email. All info was by phone and email. Drove to dealer 1 week later to sign documents (30min) and drove away. So great... Moe and Steve created an effortless purchase experience. Not only do I recommend them, i will purchase from CapoVW in the future.

I was interested in buying a used car, and drove quite a distance down to this dealer in South Orange County for one specific car. The vehicle was just what I wanted, but the salesman said he had to go to his boss to agree to the deal. It was an all cash offer. I never heard back from them. When I went on the website, I saw the car had been sold. They just sold the car to someone else. I was ready to buy. I will never, ever do business with this dealership. Very unprofessional. Careless. Every single person that walks onto the sales floor is precious. Even if they don't buy a car, they have the vocal power to refer or NOT refer their friends. I won't be referring anyone to Capo VW.

Recently we found our dream car through cars.com. It was located at CapoVW, looked excellent in the pictures, had a clean history and the price was very competitive. After showing our interest in that car, we were immediately contacted by Jenni Perry, the internet sales representative. What followed were exciting days for us wanting to get the best deal. Since we don't consider ourselves as easy customers with lots of ideas and requests on how to navigate the car from CA to TX, Jenni never lost patience and was always very reliable and diligent in providing us with the best service. After closing on the deal, the necessary paperwork was very well prepared and promptly mailed to us overnight. From our side there was an urgency to get things done and Jenni always made it happen. The car finally arrived in TX on the desired day and we could not be happier. So if other customers consider purchasing a car with CapoVW through the internet, we can highly recommend this dealership with all their experience.

I recently purchased a 2013 Beetle TDI Convertible for my wife and we could not be happier. Ryan Tremblatt was our sales associate and he handled this out-of-state purchase with ease. He even assisted with procuring a car transporter/carrier to ship it 2200 miles! He sent us a video and plenty of photos to make make us feel as if we were at their dealership. Also, prompt email responses and returned messages...the way a salesperson should be! Way-to-go!

Having purchased over 20 cars in my life, this was the best experience I have ever had. No one was pushy! I was there to buy, and they were there to facilitate me. In short, I bought a car at a great price; no one sold me anything. I felt appreciated and respected. I will definitely buy my next car at Capistrano VW.

I was looking for a used 2011 VW GTI. They were very responsive. A return call within 5 mins. Although I didn't pick up the car, I appreciated the fact that they were very straight forwards and didn't play any games.

Excellent service. Great pricing. Worth the drive from Vegas!