Reviews
Capistrano Volkswagen truly has excellent process,...
Capistrano Volkswagen truly has excellent process, quality of work and customer service. Not only did they accommodated me with short notice. The task all got done as scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive feedback JJ! If there is anything else we can help you with, feel free to give us a call.
BRAD TOLD ME TO COME IN AS SOON AS I CALLED=VERY...
BRAD TOLD ME TO COME IN AS SOON AS I CALLED=VERY COMFORTING AS I'M ELDERLY,HANDICAPPED. HE FIXED IT WHILE I WAITED.FABULOUS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks you so much Lynne. We are so proud of the work Brad does for us and love to hear him succeed. We look forward to seeing you again!
The whole buying process was a breeze. Pre qualified...
The whole buying process was a breeze. Pre qualified online and got our quote from the comfort of our home. Got to the dealer and everyone was nice. Sales person named Steven was super nice. Test drove the car with my whole family including baby in a car seat. No charge ups, you get the price that is advertised online. Very happy with their service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We will let Steven know what a great job he's doing. We look forward to seeing you again!
Easy but creative transaction to get numbers to work....
Easy but creative transaction to get numbers to work. Kevin and Chuck were great to work wth, and the overall experience was very pleasant. Looking forward to driving my 2021 Tiguan R over the next 3-years!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks JT! We will let Kevin and Chuck know what a great experience you had. If you have any questions about your new Tiguan R, give us a call anytime.
I would like to thank Buddy, Nick, Joey & AJ for all...
I would like to thank Buddy, Nick, Joey & AJ for all their excellent customer service. Thank you Buddy for your patience, kindness and positive attitude . It was very much appreciated and made the process of getting my car a lot easier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We will let Buddy and the others know about this review. We hope that your next visit is just as positive an experience!
Easy, quick, no hassle, no pressure, no sales gimmicks....
Easy, quick, no hassle, no pressure, no sales gimmicks. Got us the right car with payment we wanted. Highly recommend Mike and his team! VW Taos
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks KC! We will let Mike know what a great job he's doing. We look forward to your next visit!
We had a great experience purchasing a new vehicle and...
We had a great experience purchasing a new vehicle and serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks John! We will do our best to meet your expectations on your next visits as well.
Great experience with the dealer. Our salesman, Niles,...
Great experience with the dealer. Our salesman, Niles, wasn't pushy and answered all of our questions, test drive was helpful in making our final selection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We will let Niles know what a great job he did. We look forward to your next visit.
Great team led by Nick. Leased my Atlas 3 years ago and...
Great team led by Nick. Leased my Atlas 3 years ago and just bought it out, and both transactions were seamless! Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the encouragement! We will let Nick know what a great job he's doing. We look forward to your next visit!
All they want is your money. The "manager" of the service...
All they want is your money. The "manager" of the service department doesn't know an ashtray from an air filter.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for any negative experience you had at our dealership. Our service directory, Cory Goodman, has reached out to you personally to hopefully clear up any issues. If you would prefer to respond via email, then please contact customerservice@capovwmazda.com for any reason you see fit. Thank you for the feedback and hopefully we can improve on it for the future.