Reviews
Write a reviewGuaranty Chevrolet Motors,INC
Excellent Customer Service provided by Ricardo(Rick)Perez, He is very knowledgeable and professional, he made me feel at ease and allowed me to question anything I didn?t understand. overall experience ?AWESOME? also Excellent Customer Service provided by Service Manager Mr.Lee,very welcoming and kind.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Silverado
My wife dropped the truck off, I picked it up. Everyone at this dealership is very friendly, helpful and respectful!
Lee, thank you so much for your positive comments about Guaranty Chevrolet Motors, INC! If you have any further questions, please give us a call. We're always happy to help!
THESE GUYS ARE HONEST ABOUT PRICES!!! 10/10
They gave me an out the door price, something fair I agreed upon and worked it out from there. The whole buying process was easy, took about 1 hour and a half. No hidden fees, or junk fees or unnecessary add-ons.
Martin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Truck Service
Brought up multiple issues that were not looked at, dropped off car in the AM and truck was not touched until late afternoon.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (714) 973-1711 to discuss your concerns, as your satisfaction is of utmost importance to us.
Fast / Honest / Competitive prices / A+ Service
Just purchased a used Silverado from Guaranty Chevrolet, and could not be happier. Joe in the sales dept. got me the best price possible. Erik in finance was able to get me a solid rate, spelled everything out to the letter, and still was able to get me in-and-out in no time. Guaranty is at the top of their game!
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
Great experience
Ricardo Perez was excellent, he helped my vehicle, mentioned the rewards and provided advise. He definitely is a great asset to this establishment amazing customer service! Thank you Ricardo!
Hi, we're happy you found our staff to be so supportive during your experience here at Guaranty Chevrolet Motors, INC. We are always more than happy to assist you if anything else comes up. Take care!
Good Customer Service
Attention to detail is what I like. I also like my concerns are taken seriously and thoroughly investigated. Mr. Richardo Perez is very professional and helpful. I love the fact that even though my vehicle is old this chevy dealer still has the parts and ability to fix it.
Hello Robert, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Darren Rutledge - GM - darren@occhevy.com
went in to get my car checked out since it was leaking...
went in to get my car checked out since it was leaking and soon as i pulled up to there drive and opened my hood the service advisor (Ricardo) told me it would be $180 since i didn't have warranty due to having short tube headers and an intake (don't know how that voids warranty if its not causing any problems (Magnuson moss warranty act) i ended up leaving my car and once they said they "found" the problem they told me there is oil sitting underneath my supercharger which i obviously already knew thats why i took it in, i contacted Edelbrock and the manager from edelbrock spoke with my advisor and were suppose to keep in touch when they both agreed to do a smoke test, not once dis the manager from edelbrock hear from Ricardo the advisor they did the smoke test and said "we think its leaking from the front main sea" they also charged me $180 for a smoke test and didn't get straight to the problem literally only saying "we think" so i ended up paying $360 for some xxxxxxxx xxx service that didn't even find my problem but still took $360 out of my pockets these guys think your dumb don't let these guys make a fool out of you. definitely would not recommend this dealership to anyone at all. xxxx is xxxxing ridiculous. i will be back to argue my money back with the Magnuson moss warranty act you can have aftermarket parts and still have warranty, if your mods are causing your car problems then your warranty is voided but THEY HAVE TO PROVE THAT THE AFTERMARKET PARTS ARE CAUSING THE PROBLEM WHICH THEY COULDN'T DO.
I wouldn?t shop anywhere else
The whole Guaranty Chevrolet team made buying a new car super easy, very helpful and friendly service. I?m extremely happy with my purchase and would recommend them to everyone looking for a new vehicle.
Hi Mattison, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Darren Rutledge - GM - darren@occhevy.com
I was looking to purchase a specific vehicle they had in...
I was looking to purchase a specific vehicle they had in stock, I spoke to someone on internet sales and that person was Adolfo, at first he sounded friendly over the phone, when I went to go look at the vehicle, I told him what my budget was and at first he tried to work with me, but then he seemed to get irritated by me for me asking questions and telling him that this is my budget and so one and so forth, he said let me talk to my manager he did it about 4 times and he still wouldn't budge from the price saying that he is losing money, at the end of the day I just left he didn't seem too professional, his breathe smelled like coffee, he didn't seem to care at all, I would not recommend going to him if you are looking to buy a car