Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
{{currentIndex + 1}} of 11 Video

Reviews

4.8
114 lifetime reviews.
  • Service and Sales both excellent !!!!

    Andrew Atherton was an outstanding service advisor...top notch people skills, professional demeanor, excellent communicator. There was a small gli...

    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Andrew, Victor, and to the...


    Show Full Review

    Andrew Atherton was an outstanding service advisor...top notch people skills, professional demeanor, excellent communicator. There was a small glitch in the technician's servicing of the vehicle and Andrew resolved it effectively and immediately. On the sales side, Victor Hernandez was also excellent. He worked hard to get the deal done and managed some glitches along the way. He ordered some missing accessories the car should have had. He's easy to deal with and smart. It was a bit disappointing the car (certified used) had a servicing issue within the first two weeks of ownership, but Guaranty handled everything well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to Andrew, Victor, and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best Regards, Darren Rutledge - GM - darren@occhevy.com


    Hide Full Review
  • Bad Serrvice!

    They didn't want to change a battery who is still on warranty

    Dealer Response

    Joachim, I am sorry to hear you did not have a pleasant experience with Guaranty Chevrolet. It would mean a lot to our dealership if you gave me a...


    Show Full Review

    They didn't want to change a battery who is still on warranty

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joachim, I am sorry to hear you did not have a pleasant experience with Guaranty Chevrolet. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Sincerely, Darren Rutledge- GM - darren@occhevy.com 714-973-1711


    Hide Full Review
  • Recall work/service

    If you have a recall just forget having Guaranty Chevrolet do the work! Made 3 contacts with service over 6 month period and never got a call bac...

    Dealer Response

    Hi, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience tha...


    Show Full Review

    If you have a recall just forget having Guaranty Chevrolet do the work! Made 3 contacts with service over 6 month period and never got a call back. When I called them and asked (on two occasions) I was told the part was not in (these contacts were 3 months apart). The most recent was a week ago (another 3 months) and the service rep said he would get back to me asap, didn't even get a call back to discuss the recall. I guess they have enough business they can ignore recalls. I have lived local my entire life & this delearship was considered special, obviously that is history...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our service department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Darren Rutledge- GM - darren@occhevy.com 714-973-1711


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since December 2011

"Find New Roads" and Visit Guaranty Chevrolet to experience the exceptional customer service and stress-free environment at our newly remodeled Santa Ana Chevrolet dealership. As an OC Chevrolet dealer, we have a large selection of new and used Chevy cars, trucks and SUVs. Our store is where a majority of Chevrolet commercials are filmed! To thank our customers, we offer special vehicle deals and discounts every day.

Please allow us help you find your perfect Chevy vehicle.

"The difference is our people! "Find new roads" to Guaranty Chevrolet!"