Guaranty Chevrolet

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4.5
(155 reviews)
Visit Guaranty Chevrolet
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Service Sales
Monday 8:00am–6:00pm 9:00am–8:00pm
Tuesday 8:00am–6:00pm 9:00am–8:00pm
Wednesday 8:00am–6:00pm 9:00am–8:00pm
Thursday 8:00am–6:00pm 9:00am–8:00pm
Friday 8:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–4:00pm 9:00am–8:00pm
Sunday Closed 10:00am–6:00pm
New (714) 955-4159 (714) 955-4159
Used (714) 265-7169 (714) 265-7169
Service (714) 451-4004 (714) 451-4004

Inventory

See all 98 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2022.
"Find New Roads" and Visit Guaranty Chevrolet to experience the exceptional customer service and stress-free environment at our newly remodeled Santa Ana Chevrolet dealership. As an OC Chevrolet dealer we have a large selection of new and used Chevy cars trucks and SUVs. Our store is where a majority of Chevrolet commercials are filmed! To thank our customers we offer special vehicle deals and discounts every day.

Please allow us help you find your perfect Chevy vehicle.
The difference is our people! "Find new roads" to Guaranty Chevrolet!

Service center

Phone number (714) 451-4004

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.5
(155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Guaranty Chevrolet Motors,INC

Excellent Customer Service provided by Ricardo(Rick)Perez, He is very knowledgeable and professional, he made me feel at ease and allowed me to question anything I didn?t understand. overall experience ?AWESOME? also Excellent Customer Service provided by Service Manager Mr.Lee,very welcoming and kind.

Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Silverado

My wife dropped the truck off, I picked it up. Everyone at this dealership is very friendly, helpful and respectful!

Dealer response

Lee, thank you so much for your positive comments about Guaranty Chevrolet Motors, INC! If you have any further questions, please give us a call. We're always happy to help!

5.0

THESE GUYS ARE HONEST ABOUT PRICES!!! 10/10

They gave me an out the door price, something fair I agreed upon and worked it out from there. The whole buying process was easy, took about 1 hour and a half. No hidden fees, or junk fees or unnecessary add-ons.

Dealer response

Martin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

2.0

Truck Service

Brought up multiple issues that were not looked at, dropped off car in the AM and truck was not touched until late afternoon.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (714) 973-1711 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

Fast / Honest / Competitive prices / A+ Service

Just purchased a used Silverado from Guaranty Chevrolet, and could not be happier. Joe in the sales dept. got me the best price possible. Erik in finance was able to get me a solid rate, spelled everything out to the letter, and still was able to get me in-and-out in no time. Guaranty is at the top of their game!

Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

5.0

Great experience

Ricardo Perez was excellent, he helped my vehicle, mentioned the rewards and provided advise. He definitely is a great asset to this establishment amazing customer service! Thank you Ricardo!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Guaranty Chevrolet Motors, INC. We are always more than happy to assist you if anything else comes up. Take care!

5.0

Good Customer Service

Attention to detail is what I like. I also like my concerns are taken seriously and thoroughly investigated. Mr. Richardo Perez is very professional and helpful. I love the fact that even though my vehicle is old this chevy dealer still has the parts and ability to fix it.

Dealer response

Hello Robert, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Darren Rutledge - GM - darren@occhevy.com

1.8

went in to get my car checked out since it was leaking...

went in to get my car checked out since it was leaking and soon as i pulled up to there drive and opened my hood the service advisor (Ricardo) told me it would be $180 since i didn't have warranty due to having short tube headers and an intake (don't know how that voids warranty if its not causing any problems (Magnuson moss warranty act) i ended up leaving my car and once they said they "found" the problem they told me there is oil sitting underneath my supercharger which i obviously already knew thats why i took it in, i contacted Edelbrock and the manager from edelbrock spoke with my advisor and were suppose to keep in touch when they both agreed to do a smoke test, not once dis the manager from edelbrock hear from Ricardo the advisor they did the smoke test and said "we think its leaking from the front main sea" they also charged me $180 for a smoke test and didn't get straight to the problem literally only saying "we think" so i ended up paying $360 for some xxxxxxxx xxx service that didn't even find my problem but still took $360 out of my pockets these guys think your dumb don't let these guys make a fool out of you. definitely would not recommend this dealership to anyone at all. xxxx is xxxxing ridiculous. i will be back to argue my money back with the Magnuson moss warranty act you can have aftermarket parts and still have warranty, if your mods are causing your car problems then your warranty is voided but THEY HAVE TO PROVE THAT THE AFTERMARKET PARTS ARE CAUSING THE PROBLEM WHICH THEY COULDN'T DO.

5.0

I wouldn?t shop anywhere else

The whole Guaranty Chevrolet team made buying a new car super easy, very helpful and friendly service. I?m extremely happy with my purchase and would recommend them to everyone looking for a new vehicle.

Dealer response

Hi Mattison, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Darren Rutledge - GM - darren@occhevy.com

1.0

I was looking to purchase a specific vehicle they had in...

I was looking to purchase a specific vehicle they had in stock, I spoke to someone on internet sales and that person was Adolfo, at first he sounded friendly over the phone, when I went to go look at the vehicle, I told him what my budget was and at first he tried to work with me, but then he seemed to get irritated by me for me asking questions and telling him that this is my budget and so one and so forth, he said let me talk to my manager he did it about 4 times and he still wouldn't budge from the price saying that he is losing money, at the end of the day I just left he didn't seem too professional, his breathe smelled like coffee, he didn't seem to care at all, I would not recommend going to him if you are looking to buy a car

See all 155 reviews