Freeway Honda

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
341 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 9, 2019

    Excelente servicio y muy buenos precios, pregunten por José, estoy seguro que también los va a ayudar a conseguir el mejor auto al mejor precio

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    November 1, 2019

    Do not believe the price they give you on the phone. they asked double amount when i went over there. Service department manager john is very very unprofessional... person. Worst Honda Service in Southern California i think.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 15, 2018

    Smooth experience. Walked in and went straight to business. No games or xxxxxxxx. Everything was done quickly as well. Will recommend people for sure.... .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2019

    bring my car in for knocking engine noise Jamie Allen/Brando mis diagnostic my car forced me to pay for timing belt pkg change that i do not need watch... out everyone

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 8, 2019

    Made an appt for the same day and was able to bring it in earlier! Oscar was such a great help; very friendly and very knowledgable. Came in for an oil... change and got helped right away. Was told about an hour wait but got done quicker. Used to come here before and got terrible service but after Oscar helped me it made me want to come back. Look for oscar!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 7, 2019

    initial sale was great! Try and get your OWN financing. I had some issues/questions. Once they get "theirs" they are good. Been 3 weeks just called... they haven't even processed paperwork for my tags!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    October 22, 2018

    Horrible customer service I have EVER experience . I was assisted by '' Jose Cabrera". I came in for a battery check. I was told to leave my car on and... wait to be assisted. While i waited for 25 mins i saw three other cars behind me being assisted. Finally my car died and an employee told me their closed for the day and asked me to go inside to schedule an appt. At that moment i was so upset and Jose was being EXTREMELY rude and kept taking deep breaths every time i had a question . It was the worst day ever, Jose kept having other conversations with the other employees while i was being assisted. I wasn't offered to buy a battery.I'm upset and disappointed..I hope management makes improvements.Jose is definitely giving a bad reputation for Honda and Santa ana Honda dealer ship.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2018

    Got a great deal on the car I wanted. Samuel is your man if your looking for a salesman to help you get the car your looking for with no hassle!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 5, 2018

    I was basically just looking at my options for a new lease and after working with Aldo on a great deal, I couldn’t say no. It was great to work with someone... who wasn’t trying to pressure me into a sale or anything, just patiently answered my questions and let me make my decision.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 25, 2018

    Jose was very patient and knowledgeable about the various styles of Hondas that we were looking at. He gave us the pros and cons of each one and we definitely... appreciated it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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