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CarDirect

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (999 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (999 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarDirect from DealerRater.

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CUSTOMER SERVICE WAS OUTSTANDING

CUSTOMER SERVICE WAS OUTSTANDING. COMMUNICATION WAS TIMLEY,AND DAN WAS UPFRONT WITH EVERTHING. I AM VERY HAPPY WITH THE SERVICE FROM ALL THE PEOPLE AT CARDIRECT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GARY WAS GREAT!!!

GARY WAS GREAT TO WORK WITH, STARTING WITH OUR PHONE CONVERSATION. I FELT COMFORTABLE DEALING WITH HIM-TRUSTED HIM AND FOUND HE WAS A MAN OF HIS WORD.HE FOLLOWED THROUGH ON EVERYTHING QUICKLEY AND EFFICIENTLY AND WAS A PLEASURE TO DEAL WITH. WE WOULD DO BUSINESS WITH HIM AND CARDIRECT AGAIN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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very positive experience

GARY AND THE STAFF AT CAR DIRECT PROVIDED ME WITH A VERY POSITIVE EXPERIENCE IN THE PURCHASE OF MY NEW NISSAN TITAN. COURTIOUS, PROFESSIONAL AND HONEST. A TRUE PLEASURE TO WORK WITH!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FRIENDLY AND PROFESSIONAL

EVERYONE WAS FRIENDLY AND PROFESSIONAL. I DIDN'T FEEL PRESSURED INTO SIGNING ANYTHING,AND EVERYONE WAS HONEST. I WOULD RECOMMEND FELLOW SERVICE MEMBERS TO DO BUSINESS WITH THEM IN THE FUTURE!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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OUTSTANDING!!!!!

OUTSTANDING JOB. VERY HONEST AND COMMITTED TO MAKING SURE CUSTOMER IS TREATED FAIRLY!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 STARS

GARY SAWYER WAS HELPFUL AND PROFESSIONAL IN FINDING THE RIGHT CAR AND GUIDING US THROUGH THE FINANCING PROCESS. I WOULD RECOMMEND CAR DIRECT TO ANYONE LOOKING FOR A VEHICLE IN THE HAMPTON ROADS AREA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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VERY PROFESSIONAL!!!!!

EVERYONE WAS VERY PROFESSIONAL. MARTY HERNANDEZ IS A VERY GOOD SALESMAN. I WOULD LOVE TO BUY FROM THIS COMPANY AGAIN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FIVE STARS ALL THE WAY

FIVE STARS ALL THE WAY! MARTY WAS PATIENT AND HONEST. HE MADE POSSIBLE WHAT OTHER DEALERSHIPS COULD NOT. WE ARE NOW CAR DIRECT CUSTOMERS AS LONG AS THEY WILL HAVE US. REFERRALS WILL NOT BE A PROBLEM! GREAT CUSTOMER SERVICE!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 STARS

5 STAR RATING. SALESMAN GARY SAWYER WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. WILL RECOMMEND TO ALL MY FRIENDS!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DAN THE MAN

DAN WAS A SUPER STAR TODAY. EXTREMELY FRIENDLY,PROFESSIONAL,HELFUL AND HONEST. I APPREICATE HIS HELP TODAY AND WILL DEFINITLY REFER CUSTOMERS TO DAN IN THE NEAR FUTURE..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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