Reviews
I recommend never to buy insurance from this dealer, we
I recommend never to buy insurance from this dealer, we bought two inchurinets for mechanics for 5K, and for oil change for 4,850K, and changed the oil twice, the service is done for a very long time, usually I drive the car in the morning and pick it up in the evening, everyone answers questions differently! I don't recommend it at all! The service is terrible!!!!
I recommend never to buy insurance from this dealer, we
I recommend never to buy insurance from this dealer, we bought two inchurinets for mechanics for 5K, and for oil change for 4,850K, and changed the oil twice, the service is done for a very long time, usually I drive the car in the morning and pick it up in the evening, everyone answers questions differently! I don't recommend it at all! The service is terrible!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael was friendly, easy to work with, and
Michael was friendly, easy to work with, and knowledgeable about his product. I just love my brand new Maserati GranCabrio! Thank you Michael!!!
Michael was friendly, easy to work with, and
Michael was friendly, easy to work with, and knowledgeable about his product. I just love my brand new Maserati GranCabrio! Thank you Michael!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!
Michael Cook was an excellent salesperson to work with
Michael Cook was an excellent salesperson to work with during my purchase of a BMW 540i. His communication was clear, consistent, and timely from start to finish. Even as an out-of-state buyer who required vehicle shipping, the entire process was quick, smooth, and stress-free. Michael handled everything professionally and made sure all details were taken care of without any hassle. I would absolutely recommend working with him to anyone looking for a straightforward and efficient car-buying experience.
Michael Cook was an excellent salesperson to work with
Michael Cook was an excellent salesperson to work with during my purchase of a BMW 540i. His communication was clear, consistent, and timely from start to finish. Even as an out-of-state buyer who required vehicle shipping, the entire process was quick, smooth, and stress-free. Michael handled everything professionally and made sure all details were taken care of without any hassle. I would absolutely recommend working with him to anyone looking for a straightforward and efficient car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mickey, thank you for your review! We love hearing about great experiences. Please let us know if there is ever anything else we can do for you! Safe travels!
Buying a luxury car doesn’t have to be complicated—and
Buying a luxury car doesn’t have to be complicated—and Jim Ellis Maserati proved exactly that. From start to finish, the process was as simple as 1, 2, 3. Huge shoutout to my salesperson, Jeremy. He truly listened to what I was looking for and made sure everything aligned with my needs. Jeremy, along with Adam and Gary, went above and beyond—taking the time to go back, double-check details, and ensure I left as a completely happy customer. That level of care makes all the difference. The entire Jim Ellis Maserati team made everything happen seamlessly, right before the new year no less. Professional, efficient, and genuinely customer-focused. Hats off to Jeremy, Adam, and Gary—thank you again, fellas! I couldn’t be happier with my experience.
Buying a luxury car doesn’t have to be complicated—and
Buying a luxury car doesn’t have to be complicated—and Jim Ellis Maserati proved exactly that. From start to finish, the process was as simple as 1, 2, 3. Huge shoutout to my salesperson, Jeremy. He truly listened to what I was looking for and made sure everything aligned with my needs. Jeremy, along with Adam and Gary, went above and beyond—taking the time to go back, double-check details, and ensure I left as a completely happy customer. That level of care makes all the difference. The entire Jim Ellis Maserati team made everything happen seamlessly, right before the new year no less. Professional, efficient, and genuinely customer-focused. Hats off to Jeremy, Adam, and Gary—thank you again, fellas! I couldn’t be happier with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!
We recently purchased a Maserati Levante Modena from Jim
We recently purchased a Maserati Levante Modena from Jim Ellis Maserati/Alfa Romeo with the expert advisement of Dick Ivey. His upfront no hassle approach was exactly our style. Not to mention he is very knowledgeable, courteous and extremely easy to work with. Our purchase was done solely via phone, and Mr. Ivey communicated step-by-step process from sales, to finance, to transport with Rodger and Andre. Mr. Ivey truly went above and beyond to make our first time experience with Maserati, an absolute breeze. We highly recommend Dick Ivey to anyone looking for a five star experience purchasing your next vehicle. Thanks again Mr. Ivey!
We recently purchased a Maserati Levante Modena from Jim
We recently purchased a Maserati Levante Modena from Jim Ellis Maserati/Alfa Romeo with the expert advisement of Dick Ivey. His upfront no hassle approach was exactly our style. Not to mention he is very knowledgeable, courteous and extremely easy to work with. Our purchase was done solely via phone, and Mr. Ivey communicated step-by-step process from sales, to finance, to transport with Rodger and Andre. Mr. Ivey truly went above and beyond to make our first time experience with Maserati, an absolute breeze. We highly recommend Dick Ivey to anyone looking for a five star experience purchasing your next vehicle. Thanks again Mr. Ivey!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Leanna, thank you for your review! We love hearing about great experiences. Enjoy your new car!!
Buying my first luxury car: a 2024 Alfa Romeo Tonale
Buying my first luxury car: a 2024 Alfa Romeo Tonale Veloce - from Jim Ellis was an amazing experience. Everything was smooth and straightforward, from the moment I found the car on their clean, well-organized website to the call, the visit, the test drive, and the final purchase. The customer service was top-tier. Huge shout-out to Jeremy Slaughter for his professionalism and exceptional help throughout the process.
Buying my first luxury car: a 2024 Alfa Romeo Tonale
Buying my first luxury car: a 2024 Alfa Romeo Tonale Veloce - from Jim Ellis was an amazing experience. Everything was smooth and straightforward, from the moment I found the car on their clean, well-organized website to the call, the visit, the test drive, and the final purchase. The customer service was top-tier. Huge shout-out to Jeremy Slaughter for his professionalism and exceptional help throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Maserati for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!
I love my new Ghibli and had a fabulous experience
I love my new Ghibli and had a fabulous experience working with Dick Ivey. I was anticipating that walking into a Maserati dealership would be intimidating (especially as I was in from out of town and traveling alone), but Dick immediately put me at ease with his kindness and genuine spirit. I appreciated the knowledge he shared about these beautiful cars in a way that I could understand. His great communication continued when a small problem came to light after the transaction closed- Dick (and the dealership) immediately worked to resolve the problem. I’m grateful that I found such a beautiful Ghibli, and especially grateful that I got to work with Dick! I will tell all of Nashville to go see Dick in Atlanta if they need a Maserati!
I love my new Ghibli and had a fabulous experience
I love my new Ghibli and had a fabulous experience working with Dick Ivey. I was anticipating that walking into a Maserati dealership would be intimidating (especially as I was in from out of town and traveling alone), but Dick immediately put me at ease with his kindness and genuine spirit. I appreciated the knowledge he shared about these beautiful cars in a way that I could understand. His great communication continued when a small problem came to light after the transaction closed- Dick (and the dealership) immediately worked to resolve the problem. I’m grateful that I found such a beautiful Ghibli, and especially grateful that I got to work with Dick! I will tell all of Nashville to go see Dick in Atlanta if they need a Maserati!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Jeremy Slaughter sold me a Maserati Ghibli Modena.
Jeremy Slaughter sold me a Maserati Ghibli Modena. I am writing this letter to express my sincere appreciation for your support and guidance. I walked through the doors of Jim Ellis Maserati, nine months ago and finally purchased my car in July 2025. Thank you for the exceptional customer service and for consistently staying in touch with car sales updates via text, phone calls, and emails. It was incredibly helpful. Your positive presence at Jim Ellis Maserati played a vital role in my decision, thanks to your level of professionalism, understanding, and genuine concern. Thank you very much for your exemplary customer service and going the extra mile! Betty D. Toomer
Jeremy Slaughter sold me a Maserati Ghibli Modena.
Jeremy Slaughter sold me a Maserati Ghibli Modena. I am writing this letter to express my sincere appreciation for your support and guidance. I walked through the doors of Jim Ellis Maserati, nine months ago and finally purchased my car in July 2025. Thank you for the exceptional customer service and for consistently staying in touch with car sales updates via text, phone calls, and emails. It was incredibly helpful. Your positive presence at Jim Ellis Maserati played a vital role in my decision, thanks to your level of professionalism, understanding, and genuine concern. Thank you very much for your exemplary customer service and going the extra mile! Betty D. Toomer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Betty, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently had the pleasure of working with Antonio
I recently had the pleasure of working with Antonio Stevenson, and Adam Rubin for our new car purchase. I couldn't be more satisfied with the experience. Antonio and Adam were incredibly professional from start to finish, making the entire process smooth and stress-free. His efficiency was impressive, ensuring that process was a success without sacrificing quality. Thanks to Antonio and Adam's expertise and dedication. I highly recommend Antonio Stevenson to anyone in need of reliable and a top-notch car purchase!
I recently had the pleasure of working with Antonio
I recently had the pleasure of working with Antonio Stevenson, and Adam Rubin for our new car purchase. I couldn't be more satisfied with the experience. Antonio and Adam were incredibly professional from start to finish, making the entire process smooth and stress-free. His efficiency was impressive, ensuring that process was a success without sacrificing quality. Thanks to Antonio and Adam's expertise and dedication. I highly recommend Antonio Stevenson to anyone in need of reliable and a top-notch car purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your review! We love hearing about great experiences. Enjoy your new car!!
Fair, honest, helpful and trustworthy.
Fair, honest, helpful and trustworthy. Great to work with from GM to sales to finance. Pleasurable experience.
Fair, honest, helpful and trustworthy.
Fair, honest, helpful and trustworthy. Great to work with from GM to sales to finance. Pleasurable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
