Reviews
The dealership worked with me on pricing, and didn’t try
The dealership worked with me on pricing, and didn’t try to do any shady add ons at the signing. We are very pleased with them.
The dealership worked with me on pricing, and didn’t try
The dealership worked with me on pricing, and didn’t try to do any shady add ons at the signing. We are very pleased with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy we could provide you with a positive experience! Thanks again for the positive feedback, and we hope that you have a great day!
Michael Cook was absolutely amazing to work with and was
Michael Cook was absolutely amazing to work with and was highly professional during my Maserati purchase!!! I was in the process of buying a car. Therefore, I went to several (at least 10) dealerships. Michael was by far the best salesperson I encountered. He did not seem pushy for a sale, which could catalyze an easy interaction exit for me. I did not need a car; therefore, I did not need any extra pushiness for a salesperson (the worst). Our car purchasing interaction lasted about 10 days because of my schedule. My primary request to Michael was to let me know if anyone was considering buying the car because I wanted to avoid braving Atlanta's I-85 and I-285 if I did not have to. Michael called once to tell me someone test-drove the car. No phone calls for no reason because he wanted to get a sale; Michael just seemed genuine. It stayed that way throughout the purchase. Additionally, I wanted to purchase the car late in the evening because my schedule freed up. Michael informed me that he had to ensure the battery was changed because of the Maserati Certifications. I wonder how many salespersons would delay a sale because of something that could have easily gone unnoticed. Furthermore, Michael informed me that he would get the additional key to my vehicle. This may sound insignificant to some, but the fact that he could have let me leave with one key because I did not know about the second key speaks to Michael's transparency. Finally, Michael walked me through the Veteran's tax paperwork and made it seamless. Another thing that may sound insignificant is that I bought a BMW from a BMW dealership in the same proximity as Masarti, and they did not process the Veteran's tax paperwork, and I ended up paying all those taxes on the new BMW. Michael, I salute you and thank you for your service to me and my family!
Michael Cook was absolutely amazing to work with and was
Michael Cook was absolutely amazing to work with and was highly professional during my Maserati purchase!!! I was in the process of buying a car. Therefore, I went to several (at least 10) dealerships. Michael was by far the best salesperson I encountered. He did not seem pushy for a sale, which could catalyze an easy interaction exit for me. I did not need a car; therefore, I did not need any extra pushiness for a salesperson (the worst). Our car purchasing interaction lasted about 10 days because of my schedule. My primary request to Michael was to let me know if anyone was considering buying the car because I wanted to avoid braving Atlanta's I-85 and I-285 if I did not have to. Michael called once to tell me someone test-drove the car. No phone calls for no reason because he wanted to get a sale; Michael just seemed genuine. It stayed that way throughout the purchase. Additionally, I wanted to purchase the car late in the evening because my schedule freed up. Michael informed me that he had to ensure the battery was changed because of the Maserati Certifications. I wonder how many salespersons would delay a sale because of something that could have easily gone unnoticed. Furthermore, Michael informed me that he would get the additional key to my vehicle. This may sound insignificant to some, but the fact that he could have let me leave with one key because I did not know about the second key speaks to Michael's transparency. Finally, Michael walked me through the Veteran's tax paperwork and made it seamless. Another thing that may sound insignificant is that I bought a BMW from a BMW dealership in the same proximity as Masarti, and they did not process the Veteran's tax paperwork, and I ended up paying all those taxes on the new BMW. Michael, I salute you and thank you for your service to me and my family!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your experience with us, Please let us know if there is ever anything else we can do for you! Safe travels!
Hello, thank you for sharing your experience with us, Please let us know if there is ever anything else we can do for you! Safe travels!
Jerrmy slaughter is a great guy to work with.
Jerrmy slaughter is a great guy to work with. I would recommend him to my friends
Jerrmy slaughter is a great guy to work with.
Jerrmy slaughter is a great guy to work with. I would recommend him to my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
I had an amazing experience at the Jim Ellis Maserati
I had an amazing experience at the Jim Ellis Maserati dealership. The team was a great, Adam and Jeremy were an extremely helpful . Jeremy was my salesman, he was very informative and helpful.I recommend seeing him.
I had an amazing experience at the Jim Ellis Maserati
I had an amazing experience at the Jim Ellis Maserati dealership. The team was a great, Adam and Jeremy were an extremely helpful . Jeremy was my salesman, he was very informative and helpful.I recommend seeing him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
First time visit was an absolute pleasure.
First time visit was an absolute pleasure. Mr. Jamal was very professional and knowledgeable about my Alfa Romeo. Looking forward to my next visit.
First time visit was an absolute pleasure.
First time visit was an absolute pleasure. Mr. Jamal was very professional and knowledgeable about my Alfa Romeo. Looking forward to my next visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Jamal Diamond is a true professional, and I always see
Jamal Diamond is a true professional, and I always see him when I take my Alfa in for service. This entire dealership is first class.
Jamal Diamond is a true professional, and I always see
Jamal Diamond is a true professional, and I always see him when I take my Alfa in for service. This entire dealership is first class.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
It was extremely professional and all my questions and
It was extremely professional and all my questions and concerns were answered. Jamal always does a great job with the maintenance of my vehicle.
It was extremely professional and all my questions and
It was extremely professional and all my questions and concerns were answered. Jamal always does a great job with the maintenance of my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!
The dealership was immaculate, so clean with an
The dealership was immaculate, so clean with an assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects.
The dealership was immaculate, so clean with an
The dealership was immaculate, so clean with an assortment of different vehicles. The staff was a such a reflection of the service experience a guest expects.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great dealership and my sales guy was awesome ask for
Great dealership and my sales guy was awesome ask for Jeremy!!!🥰🥰🥰 Great finance guy also!! Definitely visit for next car
Great dealership and my sales guy was awesome ask for
Great dealership and my sales guy was awesome ask for Jeremy!!!🥰🥰🥰 Great finance guy also!! Definitely visit for next car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
Darrow was an excellent salesman who provided a luxury
Darrow was an excellent salesman who provided a luxury experience! Professional and knowledgeable is the only way to describe him. Will be coming back and asking for him again.
Darrow was an excellent salesman who provided a luxury
Darrow was an excellent salesman who provided a luxury experience! Professional and knowledgeable is the only way to describe him. Will be coming back and asking for him again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tanika, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!