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David Taylor Chrysler Dodge Jeep Ram

(104 reviews)

Reviews

(104 reviews)

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Service department

Took my 2018 Ram 2500 in to swap out tires for a larger size. The service department got me in quickly and swapped out my tires with mounting and balancing included !! Great price and overall service !!! David Taylor is a top notch dealership from Sales to Service !! I will always take my Ram there for service and buy all my vehicles there !! They truly care about every person and sale they make !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service! Love Wendy!

While shopping for a new vehicle, we looked at several different places. We knew pretty much what we wanted. While there Wendy came out to greet me. She was super nice and super helpful! Although hubby was hesitant to purchase a β€œNEW” vehicle, she worked with us for several days to get the price as close to what he considered reasonable. Thank you Wendy for all your help and we love our new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service department, highly recommend!!

Had my regular scheduled oil, filter and lube performed on 7/22/19.. I also had my tires rotated and balanced along with having a new pressure sensor installed, after it had developed hair line cracks in the valve stem area of the sensor.. I was really impressed with how the service Department fixed all the issues that weren't really scheduled mainly installing a new air pressure sensor that was leaking pretty bad, like 15 psi every 3-4 days.. That was above my expectations for a routine oil change and Tire rotation.. Also had a 8 am and I got the call that it was ready for me to pickup shortly after 9 am... Everytime I have had my pickup truck serviced, I have been pleased but more so this time for obvious reasons.. The invoice was more than reasonable, these are honest people from the top on down, in my humble opinion πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Their Service Team is awesome!

Trust David and his staff wholeheartedly. Loved doing business with them!! Their service team is goes above and beyond. They keep you informed about the service of your vehicle while it’s being serviced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Disappointed

We have purchased a lot of cars in the last 20 years and this was - by far - the worst experience we have ever had. The car was ,misrepresented, the sales person was dishonest and we were treated with a general lack of respect.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mirror replacement on Dodge Charger

The service department is always friendly, helpful and punctual. They make it easy to sit and wait while they are doing service. Appreciate them so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recall quickly finished

A great local dealership with friendly and helpful employees. Had a recall I had been putting off, appointment available when requested and work completed with minimum wait

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Charger

We purchased a pre-owned Dodge Charger from David Taylor Chrysler, Jeep, Dodge , after our salesman found one for us. It was exactly what my wife and I wanted. Very good to deal with and a smooth transaction. Hope to do business again Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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God Job

Did a professional job on my 1997 Jeep Wrangler TJ. New starter and two transmission seals. Concerned customer service from staff. They wanted to be sure I was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience!!

Simply put... a great experience from sales to finance. They make you feel welcome and made everything go smooth. The car I wanted was in stock but they offered to find me what I wanted. Truly a great place to buy a car. Thanks to a great team of Nick and John. Future buyer for anything else I’m in the market for. You should be too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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