Volkswagen of Palm Springs

Reviews

5.0 out of 5 5.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 28, 2017

    Overall experience was really good. I did my shopping all online and both the internet sales manager Keith and the general sales manager Robert excelled.... Robert gave me an amazing deal that I could not turn down, so I had to take the drive from LA to Palm Springs. Facilities are amazing and I was taken care of right away and offered nice cold water...it was 120 degrees outside. We first thought we had an issue on the car, and Robert called in a tech, even though it was Saturday and nobody was there. Turned out it wasn't an issue after all. Only downside, if any, financing took forever. Guess that is normal these days, at some point somebody needs to explain to me why running your credit takes over an hour. I had fun while waiting though. Great guys at the studio. Over all, I would highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 3, 2014

    Dealing with every member of all of their staff was a pleasure The sales manager did a great job for us to get the right car at the right price Our salesperson... was very kind and polite and the finance fellow Paul was excellent at explaining everything that we signed. I will definitely recommend any of my friends and family to go here to purchase a great car at a great price Dolores R Mendoza

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are glad that you enjoyed your experience with our dealership. We do strive to do business a different way. It is all about customer service here. ...Thank you for your kind review.

  • 5.0 out of 5
    January 4, 2014

    I bought my first car ever at vw of ps and I have fallen in love with the brand and the way things are ran. I mean they go to amazing heights for your... car buying happiness. The service department is great. I made an appointment showed up early and was able to snag a loaner. Which I am now serioisly considering trading in for.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are glad that you enjoyed your experience with our dealership. We do strive to do business a different way. It is all about customer service here. ...Thank you for your kind review.