Volkswagen of Palm Springs

Reviews

5.0 out of 5 5.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 28, 2017

    Overall experience was really good. I did my shopping all online and both the internet sales manager Keith and the general sales manager Robert excelled.... Robert gave me an amazing deal that I could not turn down, so I had to take the drive from LA to Palm Springs. Facilities are amazing and I was taken care of right away and offered nice cold water...it was 120 degrees outside. We first thought we had an issue on the car, and Robert called in a tech, even though it was Saturday and nobody was there. Turned out it wasn't an issue after all. Only downside, if any, financing took forever. Guess that is normal these days, at some point somebody needs to explain to me why running your credit takes over an hour. I had fun while waiting though. Great guys at the studio. Over all, I would highly recommend this dealership.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 3, 2014

    Dealing with every member of all of their staff was a pleasure The sales manager did a great job for us to get the right car at the right price Our salesperson... was very kind and polite and the finance fellow Paul was excellent at explaining everything that we signed. I will definitely recommend any of my friends and family to go here to purchase a great car at a great price Dolores R Mendoza

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad that you enjoyed your experience with our dealership. We do strive to do business a different way. It is all about customer service here. ...Thank you for your kind review.

Volkswagen of Palm Springs

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