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Motor City Buick GMC

(1,260 reviews)
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 8:00am–7:00pm 8:00am–1:00pm
Sunday 10:00am–5:00pm Closed
2019 state dealer award
View 4 awards
2019 state dealer award 2018 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (866) 316-6078 (866) 316-6078
Used (877) 632-0913 (877) 632-0913
Service (888) 662-9309 (888) 662-9309

Reviews

(1,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motor City Buick GMC from DealerRater.

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Very competent and experienced people with great skills.

Very competent and experienced people with great skills. Willing to work with you with maximum help to make you happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Goga! We're thrilled to hear that you had a positive experience with our team at Motor City Buick GMC. Our staff is dedicated to providing top-notch service, and we're glad they could assist you in finding what you needed. We look forward to seeing you again! Sincerely, Seth Long | Service Manager

Both Ryan and Angel were very helpful and patient in

Both Ryan and Angel were very helpful and patient in helping use choose our new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Debbie! I'm glad that Ryan and Angel were so helpful and patient in assisting you with choosing your new truck at Motor City Buick GMC. We appreciate your feedback and hope to see you again soon. Sincerely, Jimmy Sisneros - General Manager

Both Ryan and Angel treated us with true professionalism.

Both Ryan and Angel treated us with true professionalism. Our experience buying the new truck is one we would recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Debbie! I'm happy to hear you had a wonderful experience at Motor City Buick GMC with Ryan and Angel. It's great to know that you would recommend us to your family and friends. We look forward to assisting you on your next visit. Sincerely, Jimmy Sisneros - General Manager

The sales agent Luis Chaidez was professional and

The sales agent Luis Chaidez was professional and knowledgeable. He was very helpful through out the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Loreto! I truly appreciate your kind words about Luis and am thrilled to know that you found him professional and knowledgeable. At Motor City Buick GMC, we strive to provide the best service possible. We look forward to assisting you again in the future! Sincerely, Jimmy Sisneros - General Manager

Jay Ramos assisted us with our needs.

Jay Ramos assisted us with our needs. We received outstanding knowledgeable professional service from Jay. It was a simple process and visit as Jay made us feel comfortable and it was a pleasure working with him to obtain our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review! I'm glad to hear that Jay offered you outstanding and knowledgeable service during your visit to Motor City Buick GMC. We strive to make the process simple and comfortable for our customers, and it’s great to know you had a pleasant experience working with him to obtain your new vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jimmy Sisneros - General Manager

Jay Ramos was extremely friendly, knowledgeable and a

Jay Ramos was extremely friendly, knowledgeable and a pleasure to work with at Motor City. We had a great experience and Jay made the process easy and understandable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I'm pleased to hear that you had a great experience with Jay at Motor City Buick GMC. Our team strives to provide friendly and knowledgeable service, and it's wonderful to know that Jay made the process easy for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jimmy Sisneros - General Manager

Omar and his team were great!

Omar and his team were great! In the past, anytime I went to a car dealer dealership I felt as if I were being a hustled. Not the case here. They went above and beyond to make Our experience, a positive One!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Ed! We're pleased to hear that you had a positive experience with Omar and our team at Motor City Buick GMC. Our goal is to ensure that every customer feels comfortable and valued, and we're glad we could achieve that for you. We look forward to welcoming you back for your future automotive needs! Sincerely, Jimmy Sisneros - General Manager

Very happy with salesman Tomas very polite and

Very happy with salesman Tomas very polite and professional I am very satisfied would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Steve! We’re thrilled to hear that you had a great experience with Tomas and found him to be polite and professional. Your satisfaction means a lot to us at Motor City Buick GMC, and we appreciate your recommendation. We look forward to serving you again next time! Sincerely, Jimmy Sisneros - General Manager

Dealer was big a lot of vehicles to choose from the

Dealer was big a lot of vehicles to choose from the employees that work there they’re all friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Francisco! We're thrilled to hear that you enjoyed your experience at Motor City Buick GMC and found our selection of vehicles to your liking. Our team takes pride in providing friendly and helpful service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jimmy Sisneros - General Manager

It was great.

It was great. We love the new truck! here are the rest of the twenty-five words. why do you make giving feedback so difficult. I am not inclined to use cars.com again, but i do like this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Mark! We're thrilled to hear you love your new truck and appreciate your kind words about Motor City Buick GMC. We understand your concerns about the feedback process, and we strive to make it as smooth as possible. We hope to see you again soon and thank you for being a valued customer! Sincerely, Jimmy Sisneros - General Manager