Reviews
Shifty, shady, and amateur.
These guys are shifty, traditoinal used car salespeople. I would be very careful when dealing with them. They only have 3 employees. The Sales Manager has no authority and knows nothing about cars. And he confuses cars and buyers. The General Manager and Owner run the show and they talk a mile a minute like you are stupid. The Owner learned the business from his cousin who owns Eastern's, another shady used car shop. I asked all the right questions, got good answers, then found out that none of it was in writing so I had to spend over $1,000 to buy the parts that they said came with the car. Then my battery died after only 2 months and left me stranded. Not good. I would not buy a pencil from these guys. Run far, and run fast.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Shifty and Shady
These guys are shifty, traditoinal used car salespeople. I would be very careful when dealing with them. They only have 3 employees. The Sales Manager has no authority and knows nothing about cars. And he confuses cars and buyers. The General Manager and Owner run the show and they talk a mile a minute like you are stupid. The Owner learned the business from his cousin who owns Eastern's, another shady used car shop. I asked all the right questions, got good answers, then found out that none of it was in writing so I had to spend over $1,000 to buy the parts that they said came with the car. Then my battery died after only 2 months and left me stranded. Not good. I would not buy a pencil from these guys. Run far, and run fast.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best car buying Experience. :)
Pablo was my sales representative for my car and he was excellent. I wanted a Chevy Malibu but ended up leaving with a better car; a 2015 Honda accord sport. So, thank you very much Pablo. Made the visit very comfortable for me and I'm pretty sure every customer he has leaves happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience.
Sean & Pablo were absolutely helpful with the insurance aspect of the process. They were patient and respectful throughout the day. They both worked carefully and had excellent customer service skills as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I Had a Very Very Pleasant experience Buying my vehicle
I Had a Very Very Pleasant experience Buying my vehicle from them. My Pablo Was amazing, patient, And Understanding He took his time to understand what i was looking for and Made sure i was satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you need a place to buy a car go to Here.
If you need a place to buy a car go to Here. I went to several dealerships and they couldn't do anything but waste my time, i was so upset i called like 20 times I know those sales reps are so mad but AGAIN i did not want to waste my time.. Came to Auto by Design and they did everything for me, thank you so much. Thank you for being patient with my needs and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5 Star for them!!!
I'm a first time buyer and was extremely nervous about buying a car but the sales team was amazing. Many thanks to Pablo & Louie for patiently freezing in the cold as I tried out car after car! I greatly appreciate you! Also thank you Sean & Pablo for their prompt and professional help with all the paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend Louie to anyone.
I would recommend Louie to anyone. He was patient listened to my concerns and the best of all put himself in my shoes. It was not about making a sale it was about tailoring my budget my vision and my dream car to my needs. He worked with me and constantly reassured me. He will always be my best friend thank you Luis for giving me confidence, advising me and most of all being human and considerate. I hope to see you soon wish you the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 Star. :)
My experience thus far with Auto by Design has been excellent. I'd purchased a Jeep Cherokee from sales man Sean, and everything transpired as he explained, nothing hidden. The car runs beautiful, and his supporting staff (colleagues) we're too very professional. Including but not limited to, Sean, Pablo & Louie and the others. Thanks Guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience.
Wonderful experience. The staff was very friendly and worked with me and even went beyond to help to finalize everything! Thank you Sean, Pablo & Louie for all your help! Will be back and refer others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car