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Auto By Design

(338 reviews)
Visit Auto By Design
Sales hours: 10:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–7:00pm 9:00am–5:00pm
Saturday 10:00am–7:00pm 9:00am–5:00pm
Sunday Closed Closed
(877) 300-7306 (877) 300-7306

Inventory

See all 23 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2013.
We would like to thank you for your interest in Auto By Design inventory for your next vehicle purchase. "It is our goal to provide you with an excellent purchase and ownership experience." Auto By Design is your source for high-end luxury vehicles. Our location in Loudoun County Virginia has an impressive pre-owned selection of inventory for sale. All of our vehicles go through a vigorous multi-point inspection and reconditioning process, so they are in top condition for you to drive them off the lot. We at Auto By Design strive to provide a worry and stress-free buying experience!
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Service center

Phone number (877) 300-7306

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was very interested in a Porsche 968 that they had on

I was very interested in a Porsche 968 that they had on their site. I was ready to pay their price but asked for an independent pre-purchase inspection. Within minutes I received an email telling me the car was sold. But more than a week later, the car is still advertised and when I reached out from a different email they said it was available. But they must have put two and two together because soon after they blocked all my emails to them and will not return my phone calls. There must be something wrong with the car that a PPI would have uncovered. They realize they are dealing with a wise collector, so they know they can't pull one over on me. What a shame.

I was very interested in a Porsche 968 that they had on

I was very interested in a Porsche 968 that they had on their site. I was ready to pay their price but asked for an independent pre-purchase inspection. Within minutes I received an email telling me the car was sold. But more than a week later, the car is still advertised and when I reached out from a different email they said it was available. But they must have put two and two together because soon after they blocked all my emails to them and will not return my phone calls. There must be something wrong with the car that a PPI would have uncovered. They realize they are dealing with a wise collector, so they know they can't pull one over on me. What a shame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Inquired about a car to test the car, never heard back

Inquired about a car to test the car, never heard back from the dealership to test drive the car.

Inquired about a car to test the car, never heard back

Inquired about a car to test the car, never heard back from the dealership to test drive the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I’m 56 and have purchased quite a few cars over the

I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars

I’m 56 and have purchased quite a few cars over the

I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Thank you for the great customer service and the great

Thank you for the great customer service and the great deal you gave me. Very happy!

Thank you for the great customer service and the great

Thank you for the great customer service and the great deal you gave me. Very happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The process was pretty smooth, and Madlyn was very nice

The process was pretty smooth, and Madlyn was very nice and professional. Shah was very helpful and assisted promptly with an issue I had with my vehicle. I am very happy with my car and treatment overall.

The process was pretty smooth, and Madlyn was very nice

The process was pretty smooth, and Madlyn was very nice and professional. Shah was very helpful and assisted promptly with an issue I had with my vehicle. I am very happy with my car and treatment overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchased a car from these clowns.

Purchased a car from these clowns. Unfortunately it had to be shipped to me. When it arrived one tire was flat and it was missing equipment. Paid slightly above market for the car and salesman said it was because of single owner and the packages includes, which it didn't really have. The sales person had stated it had and was advertised to have. Total unwillingness to rectify the situation. Very arrogant bunch of kids .

Purchased a car from these clowns.

Purchased a car from these clowns. Unfortunately it had to be shipped to me. When it arrived one tire was flat and it was missing equipment. Paid slightly above market for the car and salesman said it was because of single owner and the packages includes, which it didn't really have. The sales person had stated it had and was advertised to have. Total unwillingness to rectify the situation. Very arrogant bunch of kids .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great price, highly recommended.

Great price, highly recommended. Great customer service. Thank you so much, I love my new car.

Great price, highly recommended.

Great price, highly recommended. Great customer service. Thank you so much, I love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Perfect service, Shah is the best dealer I’ve met.

Perfect service, Shah is the best dealer I’ve met. Recommend 100%. Very, very happy 💪🏼 …

Perfect service, Shah is the best dealer I’ve met.

Perfect service, Shah is the best dealer I’ve met. Recommend 100%. Very, very happy 💪🏼 …

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent customer service and swift process!

Excellent customer service and swift process! They will help even if you don’t have great credit. Great options and something for everyone. Won’t regret it!!

Excellent customer service and swift process!

Excellent customer service and swift process! They will help even if you don’t have great credit. Great options and something for everyone. Won’t regret it!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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THEY ARE THIEVES!

THEY ARE THIEVES!! I’m a disabled veteran and gave them a $1000 deposit weeks ago, but after failing to secure me financing despite my 795 credit score, all they’ve done is assure me they returned my money but never did. When I called to complain Jack told me “good luck getting your $1000” and hung up on me. DO NOT GIVE THESE CLOWNS YOUR MONEY OR PATRONAGE, they will rip you off!

THEY ARE THIEVES!

THEY ARE THIEVES!! I’m a disabled veteran and gave them a $1000 deposit weeks ago, but after failing to secure me financing despite my 795 credit score, all they’ve done is assure me they returned my money but never did. When I called to complain Jack told me “good luck getting your $1000” and hung up on me. DO NOT GIVE THESE CLOWNS YOUR MONEY OR PATRONAGE, they will rip you off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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See all 338 reviews