Dealer on Cars.com since January 2013

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Used

Today's Hours

Sales 11:00 AM - 4:00 PM
Mon 10:00 AM - 7:00 PM
Tue 10:00 AM - 7:00 PM
Wed 10:00 AM - 7:00 PM
Thu 10:00 AM - 7:00 PM
Fri 10:00 AM - 7:00 PM
Sat 10:00 AM - 7:00 PM
Sun 11:00 AM - 4:00 PM

Reviews

4.5 out of 5 4.5
56 lifetime reviews.
  • 1.0 out of 5
    May 14, 2018

    These guys are shifty, traditoinal used car salespeople. I would be very careful when dealing with them. They only have 3 employees. The Sales Mana...ger has no authority and knows nothing about cars. And he confuses cars and buyers. The General Manager and Owner run the show and they talk a mile a minute like you are stupid. The Owner learned the business from his cousin who owns Eastern's, another shady used car shop. I asked all the right questions, got good answers, then found out that none of it was in writing so I had to spend over $1,000 to buy the parts that they said came with the car. Then my battery died after only 2 months and left me stranded. Not good. I would not buy a pencil from these guys. Run far, and run fast.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 2, 2018

    Sean & Pablo were absolutely helpful with the insurance aspect of the process. They were patient and respectful throughout the day. They both worked c...arefully and had excellent customer service skills as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 2, 2018

    Pablo was my sales representative for my car and he was excellent. I wanted a Chevy Malibu but ended up leaving with a better car; a 2015 Honda accord... sport. So, thank you very much Pablo. Made the visit very comfortable for me and I'm pretty sure every customer he has leaves happy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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About Our Dealership

Dealer on Cars.com since January 2013

We would like to thank you for visiting our website and considering Auto By Design for the purchase of your next luxury pre-owned vehicle. "It is our goal to provide you with an excellent purchase and ownership experience."

"Financing Available with Rate as low as 1.49%* - Nationwide Shipping - Extended Service Warranty available"
Auto By Design
25280 Pleasant Valley Rd Suite#100 Chantilly, VA 20152
Used (877) 300-7306
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