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(339 reviews)

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They helped me get into a newer vehicle at a price I

They helped me get into a newer vehicle at a price I could afford and start building my credit. Very Welcoming, Helpful. Fast and Accurate. This car lot does a lot for their customers. I will always come back here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Being a female and new to the area, I wasn't sure what to

Being a female and new to the area, I wasn't sure what to expect when I visited Auto By Design for my car problem. This is my second time taking my car to them. They took the time to explain things to me in simple language so not to confuse me and gave me options based on my budget and needs. I highly recommend this place. These guys know what they are doing and they do it with care and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

This place is an absolute jewel!

This place is an absolute jewel! Nick offered superb customer service, very friendly, courteous & helpful! James in finance was awesome as well along with the mgr but I can’t remember his name at the moment. I would highly recommend this place to anyone looking for a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bought 2 cars here previously.

Bought 2 cars here previously. Came in to get refinanced. James is amazing and has been every time we see him. They even treated my daughter like family and he’s 7 and a handful. I would recommend everyone to come get your vehicles here. They are certainly not your average car salesmen!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Consumer response

Good

We had an AMAZING experience at Auto By Design Outlet!

We had an AMAZING experience at Auto By Design Outlet! James was more than accommodating and made us feel right at home! Their prices were very competitive and they were very willing to work with us to keep my payments where I wanted them! DEFINITELY will come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

This is a great place to buy a car.

This is a great place to buy a car. Zero pressure sales team. Everyone we worked with was very friendly and seemed genuinely interested helping us find what we needed. Very good selection of cars that are priced right. It's hard to say which is better, the cars or the people working there, both are fantastic. This is how buying a car should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

One of the absolute best car buying experiences I have

One of the absolute best car buying experiences I have ever had! Highly recommend all the staff was friendly and personable.. My sales associate was James and he is a flat out Rockstar, made the whole experience easy, fun and relaxing and he has a great sense of humor. If you go here (and you should) ask for him!! Thanks James and the whole Auto By Design Crew!!! Will be back for sure!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Nick was awesome to deal with.

Nick was awesome to deal with. We got a fair deal and he had all the paperwork ready when we bought a truck. I will recommend Auto By Design to all my friends when they are looking to sell or buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I bought my first car here and it was a great experience!

I bought my first car here and it was a great experience! I was helped by James who was able to get me the best deal. He was professional and patient not pushy. His customer service was amazing and he made sure that I had everything I needed before leaving. They have a great selection of vehicles and I'm very satisfied with the vehicle I purchased. I recommend Auto by Design to anyone that's looking to get a vehicle. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Auto By Design is the place to go!

Auto By Design is the place to go!! Nick helped me so much had me in and out under an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.