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Heritage Toyota

(4,530 reviews)
Visit Heritage Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 22 awards
2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (802) 662-1329 (802) 662-1329
Used (802) 662-1402 (802) 662-1402
Service (802) 662-1374 (802) 662-1374

Reviews

(4,530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Toyota from DealerRater.

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New to Trucks not to Heritage Toyota

My wife and I went to Heritage looking to buy my first pickup. I knew I wanted to buy from Heritage because I have purchased 3 vehicles from them in the past. I already knew the vehicle I wanted so there was no guesswork there. Rob took care to make sure we knew everything there was to know about my Tacoma. He also has a friendly and honest approach to sales and made us feel comfortable with the entire transaction. When I noticed a small blemish on the truck and Rob and the Autoshine staff took care of it for me at my convenience. I know if there is anything I need for my truck Rob is the guy I call. I would highly recommend Rob to anyone looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the recommendation of Rob and Heritage Toyota! It's fantastic that he made your purchasing experience such a positive one. Thank you for your continued business. #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

Loved working with Rob and Andy!

My husband and I have been looking for months to find our first car to buy. We went to multiple dealerships, test drove many cars, but were only satisfied with our experience at Heritage Toyota. We worked with Rob and Andy. They made our experience hassle-free, and were able to get us in the car we wanted and helped us get to the price we wanted. We are loving our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Cassie, It's wonderful that Rob and Andy made the purchasing process go so smoothly. We appreciate you posting. Thank you for choosing Heritage Toyota! #robiandoli Nora Krom Customer Relations Specialist Heritage Automotive Group

A great new car!

Shawn was a very friendly, helpful salesman who got us a pretty good deal on our new Rav4 Hybrid. I would recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dolores, Thank you for your kind words about Shawn. We appreciate your recommendation. Enjoy your new Rav4! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

Came away with a great, safe car and an awesome deal

I thoroughly enjoyed working with Shawn as he helped me narrow down the choices I had for a safe, economical and sporty car. I bought a Prius Prime and I couldn't be happier. Shawn is an excellent listener and efficient. He was great pre-sale and has been very responsive post sale. He's your guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sheila, It's wonderful to hear that Shawn has been so accommodating and helpful. Thank you for choosing Heritage Toyota. Enjoy your new Prius Prime! #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

"Love our Prius, John & Heritage Team Rocks"

This is our third car with the Heritage team, second time with John! Yeah!! He made our car buying experience with him so easy and fun. John really knows his cars, especially the Prius. We bought a Red Prius in 2016 & just purchased a 2017 Prius Prime (Blue) . We met the Heritage Toyota team when Meghan sold us our first Toyota in 2014. We are sold on Toyota forever. Go see John for your new car.!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

What a nice review! It's great to hear how much you liked working with John and Megan. We appreciate you taking the time to post. Happy driving! #hybridjedi #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

Easy to deal with - Thanks to Chuck!

Heritage Toyota has been a very easy dealership to deal with. They are helpful with service appointments, answering questions, and finding you a vehicle. I have leased from them twice and have had great experiences. Chuck Heingartner has been a great salesman to deal with. He is super friendly, outgoing and cares about your needs as the customer. He is always checking in with me on my vehicle, and offers to come pick me up and drop me off from service appointments. Great guy with a great personality who I'd highly recommend to any friends looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ryan, Thank you for this lovely recommendation. It's wonderful that you've had such a great experience working with Chuck and the rest of the Heritage Toyota team. We appreciate you taking the time to post a review. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

Great experience

We had a terrific car-buying experience with JT and the rest of the Heritage crew (sales manager and finance manager were terrific). The process was smooth, no pressure, and straightforward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Doris, That is wonderful to hear! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota. #vtCarandSportspro Nora Krom Customer Relations Specialist Heritage Automotive Group

Super super super

First class dealership. Friendly, helpful, and honest staff. Very happy I chose heritage over the others. I would recommend heritage Toyota to all. Thanks for your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation of Heritage Toyota! It's fantastic to hear that you had such a positive experience working with us. Enjoy your new vehicle! #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

Quality Experience

Because we live 1.5 hours from the dealer, communication was paramount. We found a novel way to communicate and make the deal that didn't require me to make a the long drive South every time something came up. Thank goodness for that. Very good experience and Shawn was instrumental in making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to post. It's wonderful that Shawn was so accommodating. Thank you for choosing Heritage Toyota, despite the distance. #HTeamGuru Nora Krom Customer Relations Specialist Heritage Automotive Group

Thank you Angus!

It seems that the general perception of the car buying experience is not a pleasant one. Angus really made buying a car not suck! Thanks again Angus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Donald, Thank you for posting. It's great to hear that Angus made your purchasing experience a stellar one. Enjoy your new vehicle! #THEangusgunn Nora Krom Customer Relations Specialist Heritage Automotive Group