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Jim Taylor Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (165 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Maintenance service is slow.

Maintenance service is slow. Not sure about technician capabilities. Took 3 months to fix truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly very courteous easy to work with very

Friendly very courteous easy to work with very knowledgeable about vehicle that was getting service work done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

dianeh@richardsonmed.org

I had a notification pop up on my vehicle stating that my oil level was low. I still showed I had 12% usage left, but called and took truck to dealership due to my husbands health issues and I didn't need my truck out of commission. It was 45 minutes before they closed and the Service Tech got me in and they did an emergency oil change to get me back on the road. I appreciate their help as I can't afford to be without my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Very helpful and very respectful too the people.

Very helpful and very respectful too the people. They have very nice customer service and will let u no what the problem is

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have always had excellent service and excellent

I have always had excellent service and excellent customer service when I’ve been o your dealership. Please keep up the excellent service. I would like to give a big thank you Pam in your Service department, she I s the person that I deal with the most. She does an amazing job. Thanks Terry J. Usey from down south Cajun Land

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They worked hard to resolve my problem!

They worked hard to resolve my problem! They were considerate of my time. They offered to take me home while they worked on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were right on time, treated me with respect and even

They were right on time, treated me with respect and even washed my car! Very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership offered Professional Service with a Timely...

The dealership offered Professional Service with a Timely Completion. Staff was courteous and friendly. Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was pleased with the sales person and the overall way...

I was pleased with the sales person and the overall way we were treated at Jim Taylor Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my car two weeks ago. Been getting the run around...

Took my car two weeks ago. Been getting the run around every since. My price is steadily going up and my car is not fixed.Now have to wait another week and cant work. Dont go there. Rip off

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for our feedback. I'm trying to look into this matter, and make sure that we not only improve but also give you better service. I don't have a vehicle in the shop under your name, and I also don't have an employee named Amy. Please contact me with more information about the car so I can follow up with you. Thanks