Reviews
Write a reviewGreat service
Steve, the service manager, was the most cooperative and courteous person I have ever dealt with and is truly an asset to Jim Taylor Chevolet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Perry, Thank you for the great review! We do agree, Steve is a great asset to JTC!
A Great Experience with Jim Taylor Chevrolet!
I can honestly say that buying a new vehicle has never been so easy! Carolyn made the process a great experience! We will definitely be calling on her again when we get ready to purchase our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie, We are so pleased to hear about your pleasant buying experience here with us at JTC! Thank you for your business.
Service department
Always courteous and great job. Fast, friendly and professional. Could not be more pleased. Will go back and use them again. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randall, Thank you for the continued service with us! Your business is greatly appreciated!
Wonderful Car Buying Experience
The Sales and Service at Jim Taylor is awesome. Sheila Rainwater was my sales person. She was so down to earth and friendly. I LOVE dealing with people like her. She explained and demonstrated so many things. She even answered all my questions. Someone looked at my new Traverse earlier today. I told them to go see Sheila at Jim Taylor...it's worth the 30 minute drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy, We are so pleased to hear of your wonderful experience here with us! We think Ms. Sheila is a great asset to our team! Thank you for the referral of business. It is greatly appreciated!
great service
Top notch service desk with very knowledgeable staff. Routine service handled in efficient manner. Very friendly staff that goes above and beyond to take care of the customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred, We are so pleased to hear of your wonderful experience with our service department. Thank you for your business.
Good Service
Service rep listened to what I had to say and followed up with all my requests. Did not have to wait for loaner vehicle. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roger, Thank you for the positive review!
All around great place
Always get great service... Its nice to look forward to taking ur vehicle to the shop .Bet other dealerships don't hear that .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, Thank you for a great review!
Great service!
My car had been driving funny and I called and they told me to go ahead and bring it in that day even tho I did not have an appointment. It ended up being a recall issue and they took care of it that day. Excellent customer service!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Misty, Thank you for the great review of our service department!
Great place to buy your new vehicle
It was very smooth and very pleasant. The staff is unbeatable in all aspects. Jim Taylor Chevrolet gets a 10 out of 10!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Justin, Wow, thank you for such an awesome review!
Another Great Service
Went in for an oil change and was greeted by friendly staff and my car was taken to the back immediately for service. Afterwards Marcus came out and explained what all was done. I had some questions about my new car and asked Marcus and he was able to answer the questions and demonstrate to me and my husband how the answers to my question. Thanks for another great service visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, Thank you for the great review! We are so pleased to hear about your wonderful experience here with us! If we can help with anything else please feel free to give us a call! 318-728-6550