Reviews
Retired
Hello, Service advisor Kevin went above & beyond his call of duty. Thank you very much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Charlie! We're glad to hear Kevin worked so hard to help you out! We look forward to helping you out again!
Service
All work completed in time and the truck was washed for pick up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ford F-150, 2016
Excellent, was treated very well, and oil change was done in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Bob! We're glad to have been of service to you. We hope to be again soon!
Rumbling in F150 with only 6,000 miles
Mechanics did a thorough investigation of the problem I was having. Took truck in for rumbling sound between 40 - 50 mph. Found bearing in pinion gear, was worn. Replaced it but still had slight rumbling. Opted to replace the drive shaft and found it to be out of balance. I am very impressed with the knowledge and skill of mechanics and eagerness of Service Department to make sure my 2017 F150 that only had 6,000 miles was it top shape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review Kevin! We're just glad we could diagnose the correct issue and get you back out there. Hearing weird sounds like that from a new car can be really scary, so we greatly appreciate your patience. If you need anything else, just drop us a call.
Quick Lube
Oil and tire rotation in about 30 minutes!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Gary! We're glad to hear we're keeping up good times. Any faster and we might be mistaken for a pit crew!
Mr Mark Stevens
I thought the cost was expensive, for the transmission service, but if it prevent future hard shifts then it will be worth it
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear about this less than ideal experience Mark. We can't seem to tell from your review what warrants the 1-star rating, but if you like to talk it out with a member of our team we'd be happy to oblige. Please call 724-609-1509 and ask to speak to Carlos (the Gm) to discuss this issue further. Thank you an have a great day.
Robert Goetz
A very clean place to wait for your service to be completed. Nice atmosphere with friendly people. Quick neat service work. Friendly polite Techs. Just a good place to do business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review Robert! All of your feedback is greatly appreciated. We'll let the team know! We hope to see you again!
Rear window defroster repair
Mike Brown went out of his way to ensure my satisfaction on my truck repair. He took the time to describe the problem. With this team of service and sales, I can envision this dealership being there for me and others for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you John! We're proud of John, but your words make us even more so. We'll let him know about your kind words. We hope to keep working with you over the years as well!
My oil change visit
The guy who brought the car around after the washing gave me a good tip about the car. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
oil change
great job as usual, nice new facility, experienced & knowledgeable staff, thanks, gary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review Gary! We appreciate all the kind words about our team and location. We're pleased to hear we've been consistent over time.