Reviews
Mitchell Shelfvland is always helpful & easy to communicate with. I’ve been coming here for 4 years & I’ve never had an issue
Mitchell Shelfvland is always helpful & easy to communicate with. I’ve been coming here for 4 years & I’ve never had an issue
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.
Hello Jennifer, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.
Mitch delivers consistently professional and great service. He is personable, clear, listens carefully, and extremely welcoming and provides a stress-free visit. He somehow remembers us even though we come in once a year. Its so nice to find the same service specialist here each time I come in. The phone staff was also professional and pleasant snd helpful when scheduling my appt. The waiting area is clean and thx for the desks to work on.
Mitch delivers consistently professional and great service. He is personable, clear, listens carefully, and extremely welcoming and provides a stress-free visit. He somehow remembers us even though we come in once a year. Its so nice to find the same service specialist here each time I come in. The phone staff was also professional and pleasant snd helpful when scheduling my appt. The waiting area is clean and thx for the desks to work on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Got my car serviced in a timely manner and had an overall good experience at the dealership.
Got my car serviced in a timely manner and had an overall good experience at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Mitch and service crew were all verry courteous and professional it's a pleasure to experience such a well run department
Mitch and service crew were all verry courteous and professional it's a pleasure to experience such a well run department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Bill Jacobs mini is a great dealership with very nice and helpful staff. they are always quick and reasonable with service prices.
Bill Jacobs mini is a great dealership with very nice and helpful staff. they are always quick and reasonable with service prices.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My Mini is great but the dealership and people that work here are fantastic! I was greeted immediately upon arrival and the wonderful experience of meeting with Mitch Shefveland from service. I’m waiting for the completion of my car, thanks for the 2nd cup of coffee.
My Mini is great but the dealership and people that work here are fantastic! I was greeted immediately upon arrival and the wonderful experience of meeting with Mitch Shefveland from service. I’m waiting for the completion of my car, thanks for the 2nd cup of coffee.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Love going to the dealer Mitch is up front and honest about repairs and what should be addressed Rt away. Timing of work by tech is always A1 service.
Love going to the dealer Mitch is up front and honest about repairs and what should be addressed Rt away. Timing of work by tech is always A1 service.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Azmini, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I have used dealership since car purchase. Mich has been my service advisor and was a done a wonderful job keeping the car running well. I have had no problems.
I have used dealership since car purchase. Mich has been my service advisor and was a done a wonderful job keeping the car running well. I have had no problems.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I’ve been to this dealer for service of my mini multiple times and the service is exceptional. Id especially like to commend Mitch Shefveland - he’s always great to work with, knowledgeable and patient.
I’ve been to this dealer for service of my mini multiple times and the service is exceptional. Id especially like to commend Mitch Shefveland - he’s always great to work with, knowledgeable and patient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Mitch is an incredible service advisor. He’s always so kind and genuine, and he takes the time to thoroughly explain everything to me so I feel completely informed about my car.
Mitch is an incredible service advisor. He’s always so kind and genuine, and he takes the time to thoroughly explain everything to me so I feel completely informed about my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.