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Bill Jacobs MINI

(1,213 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 970-8063 (888) 970-8063
Used (855) 962-4545 (855) 962-4545
Service (855) 980-7368 (855) 980-7368

About our dealership

This seller has been on Cars.com since October 2024.
Bill Jacobs MINI is where Great Cars meet Great People. We always have an Excellent selection of hand picked pre-driven vehicles for you to choose from. We also use Market Based Pricing which means we do not mark our vehicles up only to drop thousands off the price. We price our vehicles to sell so you do not have to waste your precious time haggling.
The Cars bring you in the Experience brings you back.

Service center

Phone number (855) 980-7368

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(1,213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jacobs MINI from DealerRater.

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Mitch from the service department is great: he is

Mitch from the service department is great: he is personable but focuses on getting you what you need and back on the road. The whole time is great!

Mitch from the service department is great: he is

Mitch from the service department is great: he is personable but focuses on getting you what you need and back on the road. The whole time is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I've been having my service done here for 10+ years.

I've been having my service done here for 10+ years. Mitch is the reason I keep coming back. He listens to my concerns, and I trust his recommendations. Mitch is a major reason why I bought my 2nd Mini here.

I've been having my service done here for 10+ years.

I've been having my service done here for 10+ years. Mitch is the reason I keep coming back. He listens to my concerns, and I trust his recommendations. Mitch is a major reason why I bought my 2nd Mini here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’ve been going to Bill Jacobs for last 4 years and Mitch

I’ve been going to Bill Jacobs for last 4 years and Mitch is alway great and is alway so helpful

I’ve been going to Bill Jacobs for last 4 years and Mitch

I’ve been going to Bill Jacobs for last 4 years and Mitch is alway great and is alway so helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mitch Shefveland was very helpful ~ answered all my

Mitch Shefveland was very helpful ~ answered all my questions and kept me updated on the repairs!

Mitch Shefveland was very helpful ~ answered all my

Mitch Shefveland was very helpful ~ answered all my questions and kept me updated on the repairs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Though the dealership is a fair drive for us as we live

Though the dealership is a fair drive for us as we live 90 minutes away the staff is always very courteous and professional during our visit. Why wouldn’t they be? After all they work with Minis.

Though the dealership is a fair drive for us as we live

Though the dealership is a fair drive for us as we live 90 minutes away the staff is always very courteous and professional during our visit. Why wouldn’t they be? After all they work with Minis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We were very impressed at the level of attention we

We were very impressed at the level of attention we received servicing our Mini that had been in storage for 7 years. Mitch, our service manager went way out of his way to answer our multiple calls with questions on what we should do as service items popped up after inspections and road testing. He took as much time as it needed to explain each item of service and make sure that all was done and ready by our pick up.deadline. Mitch treated us more like family than a customer, which I really appreciated, Thank you.

We were very impressed at the level of attention we

We were very impressed at the level of attention we received servicing our Mini that had been in storage for 7 years. Mitch, our service manager went way out of his way to answer our multiple calls with questions on what we should do as service items popped up after inspections and road testing. He took as much time as it needed to explain each item of service and make sure that all was done and ready by our pick up.deadline. Mitch treated us more like family than a customer, which I really appreciated, Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mitchell was super helpful in getting my car in on short

Mitchell was super helpful in getting my car in on short notice and getting it ready for a long road trip.

Mitchell was super helpful in getting my car in on short

Mitchell was super helpful in getting my car in on short notice and getting it ready for a long road trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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This dealership is very customer friendly.

This dealership is very customer friendly. Mitch is a great asset to this dealership. He is always very helpful and professional. It is where we don’t mind coming to get the car serviced.

This dealership is very customer friendly.

This dealership is very customer friendly. Mitch is a great asset to this dealership. He is always very helpful and professional. It is where we don’t mind coming to get the car serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service and very nice informative and knowledgeable

Great service and very nice informative and knowledgeable staff members. I appreciated the briefing about my car engine.

Great service and very nice informative and knowledgeable

Great service and very nice informative and knowledgeable staff members. I appreciated the briefing about my car engine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Mitch is always helpful and never presses for any

Mitch is always helpful and never presses for any unnecessary add on services. He also keeps me on track with what is suggested for preventative measures. I appreciate his honesty when I make my appointments.

Mitch is always helpful and never presses for any

Mitch is always helpful and never presses for any unnecessary add on services. He also keeps me on track with what is suggested for preventative measures. I appreciate his honesty when I make my appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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