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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.8
67 lifetime reviews.
  • 2013 Mini Buy Review

    I recently purchased a 2013 MINI Cooper S and couldn't have asked for a better experience. I worked with Kyle Esler and he was great. I looked at...

    Dealer Response

    Bob H., thank you for your review! We're happy to hear that Kyle was able to take great care of you.


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    I recently purchased a 2013 MINI Cooper S and couldn't have asked for a better experience. I worked with Kyle Esler and he was great. I looked at three different cars, test drove all three, and had a hassle free price negotiation. Great car, great salesman, and great dealership. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob H., thank you for your review! We're happy to hear that Kyle was able to take great care of you.


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  • Good buying experience

    Large inventory of cars and we were able to test drive several Minis without the salesperson accompanying us - which was a big help in our select...

    Dealer Response

    cint210, thank you for your feedback! We're happy to hear that our sales team was able to provide you with an excellent experience. Enjoy your MIN...


    Show Full Review

    Large inventory of cars and we were able to test drive several Minis without the salesperson accompanying us - which was a big help in our selection process. Our salesperson Alex was knowledgeable; the delivery process was good thanks to another knowledgeable associate, Vince. Our only issue was with an understaffed finance department on the day of our purchase (after the July 4th holiday weekend) which required us to wait over an hour. We decided to return another day to sign the papers and take delivery.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    cint210, thank you for your feedback! We're happy to hear that our sales team was able to provide you with an excellent experience. Enjoy your MINI! - Drew Martino


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  • Service review at Bill Jacobs Mini in Napervile Il

    I like to do my own mini repairs but was stuck; I had some problem error codes I could not diagnose. The team at Bill Jacobs found the problem, r...

    Dealer Response

    Tony Beck, thank you for your review. We're happy to hear our service team took excellent care of you! - Drew Martino


    Show Full Review

    I like to do my own mini repairs but was stuck; I had some problem error codes I could not diagnose. The team at Bill Jacobs found the problem, repaired it and took the time to explain what was needed. They even explained some other problems and recommended how I could fix it on my own. I did and it worked great. Mitch, my service manager, and Mike, my assigned mechanic were both polit and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tony Beck, thank you for your review. We're happy to hear our service team took excellent care of you! - Drew Martino


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2015