Bill Jacobs MINI

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

Bill Jacobs MINI Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2020

Bill Jacobs MINI is where Great Cars meet Great People. We always have an Excellent selection of hand picked pre-driven

...

vehicles for you to choose from. We also use Market Based Pricing, which means we do not mark our vehicles up only to drop thousands off the price. We price our vehicles to sell, so you do not have to waste your precious time haggling.

"The Cars bring you in, the Experience brings you back."

Service

Fuel Injector Service

$374.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
390 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 5, 2020

    Mitch is the best service advisor!! I've dealt with others, but he is the absolute best! He ALWAYS takes care of me. If I have an issue on a day he's off,... I wait till the next time he's working before I deal with the issue. I'll never trust anyone but Mitch. This is my 3rd Mini, and he's been my guy throughout it all. On a scale of 10 Mitch is a 20.

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    Came in for service or repair
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    Dealer Response

    Dan, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. We are always more than h...appy to assist you if anything else comes up. Take care!

  • 5.0 out of 5
    July 30, 2020

    I needed. Service on my mini and also told me what I needed to get done on my car. So now I can take my 2000 mile Road trip worry free. Thanks for your... help Aldo.

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    Dealer Response

    Alitamia, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we... can do for you, we are happy to help!

  • July 31, 2017

    My daughter and I had an amazing experience purchasing her first car. The sales and financing staff at Bill Jacobs Mini were phenomenal with helping us... through the decision making process. We are Mini fans for life!!

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    Shopped for a new car
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    Dealer Response

    Karen Kucia, we are so pleased you enjoyed your visit to Bill Jacobs MINI!

  • 5.0 out of 5
    July 28, 2020

    I worked with Mike this time because Mitch was on a well deserved vacation. Mike did a great job of making sure everything was taken care of and kept... me informed. When Mitch got back from vacation he did an additional followup call. Service is fantastic. Would highly recommend Bill Jacobs Mini.

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    Dealer Response

    Jane, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy ...to help!

  • 5.0 out of 5
    July 28, 2020

    This was my first time at Bill Jacobs MINI in Naperville, and I will absolutely be back. Aldo Huerta helped me out and was very personable and gave me... his honest recommendations, which I very much appreciated. Overall great experience.

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    Dealer Response

    Hi Colleen, thank you so much for your positive comments about Bill Jacobs MINI! We look forward to your next visit! Take care!

  • 5.0 out of 5
    July 25, 2020

    Aldo helped me a ton with figuring out what my car needed and was extremely friendly. One of the best Mini dealers I?ve ever been to.

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    Dealer Response

    Hi Alex, we're happy to hear that Aldo could really help you out! We are always more than happy to assist you if anything else comes up. Safe travels!

  • 5.0 out of 5
    July 14, 2020

    Mike W. was f***ing awesome, he made the process go smoothly and answered any questions I had. Overall cool dude

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    Dealer Response

    Hi Benjamin, thank you so much for your positive comments about Bill Jacobs MINI! Thank you so much again for your feedback! We hope you have a great ...day!

  • 5.0 out of 5
    July 11, 2020

    Mike was a great service advisor, see him if you need anything. Service was fast and easy

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    Dealer Response

    Hi Kaan! We're so happy Mike was able to help you out! We look forward to your next visit! Take care!

  • 5.0 out of 5
    July 11, 2020

    Aldo is a wonderful advisor. He explained what needs to be done on my Mini. He also helped me saved a lot of money because my extended warranty is about... to expired.

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    Dealer Response

    Ros, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can... do! Drive safe!

  • 5.0 out of 5
    July 8, 2020

    Visited the service deparment today and as always Mitch Shefveland, service advisor, provided excellent service with his professionalism and attention... to details. Thank You!!!

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    Dealer Response

    Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We look forward to your next visi...t! Take care!

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