Reviews
Amazing Customer Service!
I had just lost my husband and didn't have much credit on my own. The entire staff went to work to make my dream car a reality. They went over and beyond for me and I will never forget the many kindnesses they did for me. If you are looking for a new or used car you should go see them, you won't regret it! Jorge Garcia was so kind and cared about me as a person, when we were getting ready to go for a test drive he asked me before we started to tell him about myself. I started giving him about my trade in and he stopped me and said "no I want to know about you, I want to know about you as a person ". So I explained that I lost my husband 2 months ago and needed to get a safe comfortable car that is easy for me to get in and out of due to being disabled.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so very much! Our goal is too make you feel like a guest in our home each time you step foot into our dealership! We appreciate you very much! Hedrick's Chevrolet
The best time we ever had buying a car.
Melissa was very courteous this was the only time that i enjoyed buying a car. Melissa and Brian were very nice and explained everything to us. They were not pushy or rude like a lot of other places I've delt with, I'm 53 yrs old and have bought a few cars I use to dread going to get a car, this was my best experience ever buying a car. Melissa and Brian made us feel comfortable. I would definitely recommend you guys to people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So sweet! Thank you we appreciate your feedback more than you know! Please don't hesitate to call us if you need anything or have any questions. Sincerely, All of us here at Hedrick's :)
Purchased From Hedricks For the Second Time
We just purchased our second vehicle from Hedricks and have referred friends to them, who also made a purchase. We are happy with their customer service, large inventory and the willingness to take time with the customer and make sure they are happy with the outcome. We will most likely do business with them in the future for our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you both so much for everything! We value you and your business do not hesitate to call us! Sincerely, Melissa Dominguez on behalf of all of us here at Hedrick's Chevrolet!
Easy Buying Process
I picked up my new Chevy Spark EV yesterday morning. Could not have been happier with the service and ease of the buying process. Melissa and Damon were extremely helpful and informative as I purchased my first electric vehicle. I got the deal I wanted: a fair price for the car, a fair value for my trade, thorough information/assistance/documentation needed to take full advantage of the tax credits and rebates available. I would definitely recommend the Hedrick's team to friends/family. Great job guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Perfect, we strive to make the buying a vehicle process a fun and simple one! Let us know if you need anything at all! Sincerely, Melissa Dominguez (559) 347-5436
Perfect Timing!
When I started searching for a truck for my husband I knew it was going to take some time to get the perfect truck for the perfect price. We dealt with dealerships from LA to San Francisco. I spoke to many salesmen and to make a long story short; Melissa at Hedrick's was patient and courteous while other salesman, at other dealerships, were pushy and rude. I have 2 small children so going into a dealership for hours upon hours wasn't an option. We knew what we wanted and Melissa found it and for the best deal. I went down there to sign for it and was in and out of Finance in about 4 min. On top of that, I was supprising my husband with the Truck and Jorge went above and beyond to stay after hours to follow me home in the truck so that it would be in the driveway when my husband got home. The whole office was very professional and accommodating. I will definitely recommend Hedrick's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so very much for your lovely feedback we hope to assist you more. Love your little ones they grow so very fast!
Great Experience
Melissa and Damon were great. I felt very welcomed, a great experience. Highly recommend this dealer and will be returning on future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is what we want people to feel like! Thank you so very much for this beautiful feedback. Melissa Dominguez BDC/Internet manager
Love the "Can Do!" attitude
I was treated like their best customer. Jorge went out of his way to find the perfect vehicle to fit my list of options wanted. He found one with ALL of the options listed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DeAnn, Thank you very much! We are here to hopefully exceed your expectations! Thank you so much for the time you gave us and you patience. We truly love that you are a happy return Client of ours! Any questions at all do not hesitate to call (559) 347-5436. Sincerely, Melissa BDC/Internet Manager Hedricks Chevrolet
Great Service
The customer service was excellent from the sales associate. It was a little frustrating how long it took due to there only being one manager on duty to approve prices and such, but everyone was very friendly during our wait.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so very much! We appreciate your patience if there is ever anything you need feel free to call (559) 347-5436! Sincerely, Melissa Dominguez
Hedrick's Chevrolet review
My salesman, Roy, was very attentive and worked very hard to make sure I got the car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your comments!
Great service and very professional
Casey Rowe, Finance Manager, was very helpful, professional, did an outstanding job! Brian and Roy were also extremely helpful and professional and i had a great experience and will recommend family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We try! Glad your experience was a good one.