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Great service dept that knows what they are doing and makes the waiting experience very comfortable.
We truly appreciate you taking the time to write about your experience at our service department, Janet L Routon. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Ed Dena's Auto Center Team
Worst Service Dept in the country
Had my car for 2 mos!! I had to call them all the time with excuses like we are short 2 mechanics. It will be 2 weeks etc. All the Service Manager could say is Im sorry thats the best I can do. Well sorry never coming back after buying 4 cars and had previous service. Very bad experience!!
Steve, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Ed Dena's Auto Center Team
I would not recommend buying a car or trusting the sales people at Boarderline Classics, Ed Dena’s Chevrolet, none of them! After speaking with the sales guy Gabe for several days in a row, we asked what it would take to hold a car we are/were interested in until we could get to California (we live in Oklahoma); we sent the money they requested via cashiers check. Today we find out that Gabe sold it out from under us. We have the plane tickets bought, hotel scheduled and was bringing cash with us. We called the owner Ed Dena and he wouldn’t do anything about it. This shows the character of the company and the character of the people working for him. When my husband told me today, I called Gabe and he proceeded to tell me he was sorry but the interested party was approved and that ‘it’s a car thing’ and I told him I disagree, it’s a moral thing! Gabe is supposedly the only guy at this dealership, gave my husband his word that he would hold it and he sold it, TODAY 9/18/2020! A man’s word should mean something and apparently they do things dirty! DON’T trust them!
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can discuss your experience and come to an understanding. Sincerely, Ed Dena's Auto Center Team
2020 Equinox-Ed Denas
Best professional, friendly staff. Always great inventory to choose from. Ask for Nelson he was fantastic
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Ed Dena's Auto Center Team
Buying a Corvette Grand Sport
The whole process was stress free and awesome. Nelson was great, I didn?t feel rushed or uneasy, he was great to work with!
Buyer at Ed Dena?s Dealership
Very excellent sales and finance people. No pressure, lots of help, very professional but also very kind and respectful. Sincerely helpful and friendly.
Buying my new truck at Ed Dina?s
Very good experience everyone was very helpful and very happy with my new truck
Great service and employees never have any problem getting the time I want
Excellent Dealership - We love our new truck!
Ed Dena's Auto Center is hands down one of the most friendly, customer service oriented dealerships I have had the pleasure of dealing with. The buying process was painless and quick. My sales person, Jaime Lopez was extremely accommodating in securing the vehicle we wanted and managing the buying process from beginning to end. I strongly recommend this dealership to anyone looking to purchase a new vehicle.
One bump the first day with a new guy that didn't have much to share or offer us. Gave a second chance due to the word of mouth of a reliable dealership and ended up in great hands and out the door with exactly what we were looking for.