Ed Dena's Auto Center

4.2
(31 reviews)
Visit Ed Dena's Auto Center
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–5:00pm
Tuesday 8:30am–7:30pm 7:30am–5:00pm
Wednesday 8:30am–7:30pm 7:30am–5:00pm
Thursday 8:30am–7:30pm 7:30am–5:00pm
Friday 8:30am–7:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday 10:00am–5:00pm Closed

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New (559) 440-6734 (559) 440-6734
Used (559) 440-6915 (559) 440-6915
Service (559) 475-6553 (559) 475-6553

Inventory

See all 177 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2023.
Why should you buy from Ed Dena's Auto Center? Our unmatched auto buying experience and diverse Chevrolet and GMC inventory have set us apart as the preferred dealer in Dinuba. Call in or Visit us today to discover why we have the best reputation in the Valley.
Our staff is happy to answer any and all inquiries in a timely fashion.

Service center

Phone number (559) 475-6553

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:30pm
Sunday
Closed

Reviews

4.2
(31 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Dena's Auto Center from DealerRater.

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5.0

Great customer service and great service

The staff are friendly helpful and knowledgeable. They were fast about getting the car taken care of.

5.0

Great customer service and great service

The staff are friendly helpful and knowledgeable. They were fast about getting the car taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

To say thank you is not enough, Sarah! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Ed Dena's Auto Center again! Ed Dena's Auto Center Team

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5.0

Bernie went above and beyond to make this transaction as

Bernie went above and beyond to make this transaction as easy as possible. We will definitely buy our next truck from him as well!

5.0

Bernie went above and beyond to make this transaction as

Bernie went above and beyond to make this transaction as easy as possible. We will definitely buy our next truck from him as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
1.0

DO NOT BUY FROM ED DENA'S AUTO CENTER

DO NOT BUY FROM THIS DEALER - This review is a long read, but it may save you some heartache and money if you take the time! I have 30 years of purchasing cars and trucks in multiple states. I just had the worst experience I've ever had in car buying. The type of games played while attempting to purchase a truck through Ed Dena GMC in Dinuba, CA, is why the car buying is so hated and dealerships so reviled. After weeks of searching for a 2024 GMC 2500HD AT4 I thought I'd found it at Ed Dena GMC. I negotiated with the sales manager, and we agreed on an "Out The Door" price of $91,000. The truck was still in transit, and knowing the new model year was hard to find, I placed $1,000 down to hold the truck. Furthermore, I secured my loan through USAA and informed them I would also place $20,000 down. I hoped to streamline the process since I was traveling from Utah to California to pick up the truck. I wrongly thought that everything was good to go and above board. The first hint that things were going downhill was when I was informed that they would require a back-up loan in case my loan wasn't approved. I argued that my loan was approved for far more than the truck was worth. They had the proof in their possession... the actual loan approval and processing instructions from USAA!!! After discussing how foolish this was, I was informed by the sales manager that this was to protect them. The choice given to me was to accept their loan and get pre-approved or shop for a truck elsewhere. I had a loan!!! They had the paperwork!!! I reluctantly accepted their terms after they said they would only process the loan if I disappeared with the truck and canceled my loan with USAA. Red Flag!! Once on their lot and after multiple discussions with their sales team, I purchased plane tickets and made arrangements to travel to California. Hours before departing Utah, I was informed that a cashier's check for the $20,000 would no longer work for the down payment. They wanted the $20,000 in cash!!!! What the xxxx?!?!?!? ANOTHER RED FLAG!!! I have never heard of a cashier's check not being accepted. Nobody wants to carry around that amount of cash. So, after having a lengthy discussion with the sales team and how this was starting to feel like a scam, I again gave in and pulled $20,000 in cash out of my bank account. Again, hours before I was to depart Utah, I asked if they could please send any paperwork I could complete before arriving to expedite the process. They finally sent their "required" back-up loan via email. Now, their game was revealed. The truck's price had jumped several thousand dollars beyond the documented "Out the Door" price we agreed upon weeks before. Furthermore, the interest rate was 8.6%!!! I have over an 800 credit score, and USAA, taking care of veterans as they always do, gave me 6.4%. I was beside myself. This loan and the new price were being forced upon me only hours before my departure. I had a lengthy discussion with the managers, and they would not budge. They tried to convince me that there was a mistake made on their side but never accepted responsibility or the fact that we had a documented and agreed-upon price. The new price reflected on their back-up loan would be the price, take it or leave it. I demanded my $1,000 deposit back which they didn't fight me over, thankfully. So, I am out three weeks of time, over $1,000 in plane tickets, and without a vehicle. I tried giving them the benefit of the doubt for almost three weeks. I accepted the Red Flags and gave in to their demands. My mistake. I'm old enough to know better. The way I see it, Ed Dena GMC in Dinuba, CA, just purchased several thousand dollars and three weeks of advertising from me. I can't stress this enough, save yourself a lot of hassle, time, and disappointment and find a vehicle somewhere other than Ed Dena GMC in Dinuba, CA.

1.0

DO NOT BUY FROM ED DENA'S AUTO CENTER

DO NOT BUY FROM THIS DEALER - This review is a long read, but it may save you some heartache and money if you take the time! I have 30 years of purchasing cars and trucks in multiple states. I just had the worst experience I've ever had in car buying. The type of games played while attempting to purchase a truck through Ed Dena GMC in Dinuba, CA, is why the car buying is so hated and dealerships so reviled. After weeks of searching for a 2024 GMC 2500HD AT4 I thought I'd found it at Ed Dena GMC. I negotiated with the sales manager, and we agreed on an "Out The Door" price of $91,000. The truck was still in transit, and knowing the new model year was hard to find, I placed $1,000 down to hold the truck. Furthermore, I secured my loan through USAA and informed them I would also place $20,000 down. I hoped to streamline the process since I was traveling from Utah to California to pick up the truck. I wrongly thought that everything was good to go and above board. The first hint that things were going downhill was when I was informed that they would require a back-up loan in case my loan wasn't approved. I argued that my loan was approved for far more than the truck was worth. They had the proof in their possession... the actual loan approval and processing instructions from USAA!!! After discussing how foolish this was, I was informed by the sales manager that this was to protect them. The choice given to me was to accept their loan and get pre-approved or shop for a truck elsewhere. I had a loan!!! They had the paperwork!!! I reluctantly accepted their terms after they said they would only process the loan if I disappeared with the truck and canceled my loan with USAA. Red Flag!! Once on their lot and after multiple discussions with their sales team, I purchased plane tickets and made arrangements to travel to California. Hours before departing Utah, I was informed that a cashier's check for the $20,000 would no longer work for the down payment. They wanted the $20,000 in cash!!!! What the xxxx?!?!?!? ANOTHER RED FLAG!!! I have never heard of a cashier's check not being accepted. Nobody wants to carry around that amount of cash. So, after having a lengthy discussion with the sales team and how this was starting to feel like a scam, I again gave in and pulled $20,000 in cash out of my bank account. Again, hours before I was to depart Utah, I asked if they could please send any paperwork I could complete before arriving to expedite the process. They finally sent their "required" back-up loan via email. Now, their game was revealed. The truck's price had jumped several thousand dollars beyond the documented "Out the Door" price we agreed upon weeks before. Furthermore, the interest rate was 8.6%!!! I have over an 800 credit score, and USAA, taking care of veterans as they always do, gave me 6.4%. I was beside myself. This loan and the new price were being forced upon me only hours before my departure. I had a lengthy discussion with the managers, and they would not budge. They tried to convince me that there was a mistake made on their side but never accepted responsibility or the fact that we had a documented and agreed-upon price. The new price reflected on their back-up loan would be the price, take it or leave it. I demanded my $1,000 deposit back which they didn't fight me over, thankfully. So, I am out three weeks of time, over $1,000 in plane tickets, and without a vehicle. I tried giving them the benefit of the doubt for almost three weeks. I accepted the Red Flags and gave in to their demands. My mistake. I'm old enough to know better. The way I see it, Ed Dena GMC in Dinuba, CA, just purchased several thousand dollars and three weeks of advertising from me. I can't stress this enough, save yourself a lot of hassle, time, and disappointment and find a vehicle somewhere other than Ed Dena GMC in Dinuba, CA.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Dealer response

Thank you, Mike, for taking the time to share your recent experience at Ed Dena's Auto Center. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Ed Dena's Auto Center Team

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5.0

Great Experience with purchasing a new 2023 Chevy.

Had a great Experience with purchasing a car with Kevin. Kevin helped me get into a 2023 new car. Happy with my 2023 new car!!!!

5.0

Great Experience with purchasing a new 2023 Chevy.

Had a great Experience with purchasing a car with Kevin. Kevin helped me get into a 2023 new car. Happy with my 2023 new car!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your 2023 new car! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Ed Dena's Auto Center Team

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5.0

service review

Great service dept that knows what they are doing and makes the waiting experience very comfortable.

5.0

service review

Great service dept that knows what they are doing and makes the waiting experience very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Janet L Routon. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Ed Dena's Auto Center Team

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1.0

Worst Service Dept in the country

Had my car for 2 mos!! I had to call them all the time with excuses like we are short 2 mechanics. It will be 2 weeks etc. All the Service Manager could say is Im sorry thats the best I can do. Well sorry never coming back after buying 4 cars and had previous service. Very bad experience!!

1.0

Worst Service Dept in the country

Had my car for 2 mos!! I had to call them all the time with excuses like we are short 2 mechanics. It will be 2 weeks etc. All the Service Manager could say is Im sorry thats the best I can do. Well sorry never coming back after buying 4 cars and had previous service. Very bad experience!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Ed Dena's Auto Center Team

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1.0

Dirty Business.

I would not recommend buying a car or trusting the sales people at Boarderline Classics, Ed Dena’s Chevrolet, none of them! After speaking with the sales guy Gabe for several days in a row, we asked what it would take to hold a car we are/were interested in until we could get to California (we live in Oklahoma); we sent the money they requested via cashiers check. Today we find out that Gabe sold it out from under us. We have the plane tickets bought, hotel scheduled and was bringing cash with us. We called the owner Ed Dena and he wouldn’t do anything about it. This shows the character of the company and the character of the people working for him. When my husband told me today, I called Gabe and he proceeded to tell me he was sorry but the interested party was approved and that ‘it’s a car thing’ and I told him I disagree, it’s a moral thing! Gabe is supposedly the only guy at this dealership, gave my husband his word that he would hold it and he sold it, TODAY 9/18/2020! A man’s word should mean something and apparently they do things dirty! DON’T trust them!

1.0

Dirty Business.

I would not recommend buying a car or trusting the sales people at Boarderline Classics, Ed Dena’s Chevrolet, none of them! After speaking with the sales guy Gabe for several days in a row, we asked what it would take to hold a car we are/were interested in until we could get to California (we live in Oklahoma); we sent the money they requested via cashiers check. Today we find out that Gabe sold it out from under us. We have the plane tickets bought, hotel scheduled and was bringing cash with us. We called the owner Ed Dena and he wouldn’t do anything about it. This shows the character of the company and the character of the people working for him. When my husband told me today, I called Gabe and he proceeded to tell me he was sorry but the interested party was approved and that ‘it’s a car thing’ and I told him I disagree, it’s a moral thing! Gabe is supposedly the only guy at this dealership, gave my husband his word that he would hold it and he sold it, TODAY 9/18/2020! A man’s word should mean something and apparently they do things dirty! DON’T trust them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Dealer response

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can discuss your experience and come to an understanding. Sincerely, Ed Dena's Auto Center Team

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5.0

2020 Equinox-Ed Denas

Best professional, friendly staff. Always great inventory to choose from. Ask for Nelson he was fantastic

5.0

2020 Equinox-Ed Denas

Best professional, friendly staff. Always great inventory to choose from. Ask for Nelson he was fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Ed Dena's Auto Center Team

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5.0

Buying a Corvette Grand Sport

The whole process was stress free and awesome. Nelson was great, I didn?t feel rushed or uneasy, he was great to work with!

5.0

Buying a Corvette Grand Sport

The whole process was stress free and awesome. Nelson was great, I didn?t feel rushed or uneasy, he was great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Buyer at Ed Dena?s Dealership

Very excellent sales and finance people. No pressure, lots of help, very professional but also very kind and respectful. Sincerely helpful and friendly.

5.0

Buyer at Ed Dena?s Dealership

Very excellent sales and finance people. No pressure, lots of help, very professional but also very kind and respectful. Sincerely helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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