Reviews
Don’t have one
Great quick service gave me a discount without me asking. Clean facility I was informed by text when completed. Free inspections free car wash. Courteous staff
Thanks for the 5 stars, Lori! We really appreciate your business and hope to see you again soon here at Passport MINI of Alexandria!
Dealership and Sales Rep Vinnie M
I was in the market for a new mini, having had my Clubman for 11 years. Vinnie M was a super match for me as sales rep---patient, knowledgeable, low key, and more of a consultant than a salesman. The way I want it to be. The dealership is a super pleasant place, and the selection of cars always great. I recommend Passport Mini and Vinnie M especially!
Thank you for the 5-stars, NL! Customers like you are the reason we love doing what we do! We appreciate your business here.
Very satisfied...again!
Haven't needed to return to the dealer for over a year. When I went in for my appointment, I recognized almost everyone there from the last checkup. That indicates to me that this is a smooth running operation, one that treats its employees, as well as its customers, in the best way possible.
Thank you for the 5-stars, John! Customers like you are the reason we love doing what we do! We appreciate your business here.
Service staff are amazing!
I had my car towed to the dealer as I needed a tire replacement. They called me as soon as it arrived to let me know it made it there. They kept me informed about what they found, what needed to be done, cost, etc. They also did my annual maintenance and a car wash while it was there without me even having to ask. We were not able to get there immediately and they allowed us to pay online and left our paperwork with the receptionist so we could come later. They are always so great to work with and the reason I continue to buy Minis from them (on my 4th - a girl likes to change it up)
Happy to be of service to you! We put forth the highest of standards for our team and are delighted to know they surpassed your expectations. We are grateful for your loyalty and look forward to working with you again in the future. Thank you for choosing Passport!
2020 Mini Hardtop
Mini of Alexandria has the best selection of Minis anywhere. Eric Holliday was a pleasure to work with and a great person to buy a car from. Highly recommended.
Thank you for sharing your experience! We appreciate the opportunity to provide you with excellent customer service and a smooth purchase process. Welcome to the Passport family!
Superb customer service
My experience with Passport Mini of Alexandria was the absolute best. My salesman and finance lady, Vinnie and Paula were great. They made me feel like part of the team. Also the cashier at this location was great, unfortunately I can’t remember her name but she was very sweet. I had a few issues but Vinnie and Paula made it so those issues were painless and easy to overlook. This a 5 star car buying experience. Please ask for Vinnie if you’re looking for a Mini in Alexandria.
Happy to hear you were provided with the same exceptional customer service we are known for! Thank you for sharing your experience and for your loyalty.
2016 Ford Focus
Overall very happy with our purchase. Jeff Wannall, our Salesman was very helpful and customer oriented. Will definitely recommend this establishment and sales representative in the future to friends and family.
Happy to hear you were provided with the same exceptional customer service we are known for! Thank you for sharing your experience and for your loyalty.
Great service! Top quality staff! Very honest
Excellent service in quality, honesty, communication, and offering discounts if available They are very professional and kind love this dealership and highly recommend them if you love the Mini Cooper
Happy to be of service to you! We put forth the highest of standards for our team and are delighted to know they surpassed your expectations. We are grateful for your loyalty and look forward to seeing you again in the future. Thank you for choosing Passport!
First-Time MINI Buyer
The process of finding and purchasing our first MINI Cooper was smooth and straightforward. Our salesperson, Yves Badji, is very professional and communicates well. Would work with him again in the future.
Thank you for the kind feedback and thanks for choosing Passport MINI!
computer update
my experience was excellent, i was contacted by the dealership to bring my 2021 mini in for a manufacturer requested service, made the original appointment by phone which was confirmed by email....i realized i had a conflict for the original date but easily changed the appointment by email...the work was performed in less than the time i expected and my car was returned to me washed and vacuumed
Thank you for entrusting us with the servicing of your vehicle. We appreciate the kind feedback and thank you for choosing Passport MINI.