Passport MINI of Alexandria

I have now bought two cars from this dealership, both from Vinnie Maletesta, and have been completely happy each time. The quality of Mini Alexandria's customer service is exceptional - we've now had our both cars, a Mini Clubman and a Mini Cooper, seen at that dealership for over five years, and always been pleased with both the cars and the service. On Vinnie, he is absolutely the person to work with if you're looking to buy a Mini - completely knowledgable, low key - there is never any push - but in both instances we worked with him he went above and beyond to find exactly what we needed and were looking for. He knows Mini and is able to help intelligently with the selection process, but more importantly, he's the only car salesman I've ever trusted implicitly - a good man, who puts the people he works with first. Highly recommend.

Frank is very clear and open about what you will need done to your car. He's always been very courtesy and professional. Frank is an asset to Mini. Thank you Frank !

Alexandria Mini is awesome!!! Every business would benefit by following their example of outstanding customer service. I bought a 06 Mini with 75k miles on it and no warranty. They had no problem dropping it off at my mechanic so he could inspect it before purchase. He noted a few minor things, nothing unusual for an 11 yr old car. I felt comfortable with the purchase. A week later it starts making a noise. My mechanic had the worst news. The transmission needed to be replaced and it would cost almost as much as I paid for the car. I went back to the dealer prepared for a fight. Not necessary! They took the car back and applied what I paid towards an 11 that was the same make, model and color as the car I had just purchased and fallen in love with. Alexandria Mini customer for life!