Passport MINI of Alexandria

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Reviews

Average Ratings

4.8
122 lifetime reviews.
  • I had a great experience!

    I recently bought my new MINI from Passport of Alexandria. The entire experience was great. I had already done a fair amount of shopping and went ...


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    I recently bought my new MINI from Passport of Alexandria. The entire experience was great. I had already done a fair amount of shopping and went there with a good idea of what I wanted. I was given attention immediately (those of you out there who are women and who have walked into a car dealership alone and been ignored will particularly appreciate that), and was treated with interest, friendliness and respect throughout the entire process. I am delighted with my car and would recommend the dealership. Thanks Andy and everyone!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Just plain outstanding!

    The service personnel we're all very nice, and helped me solve my issue right away. Best thing was the updates and the open line of communication...


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    The service personnel we're all very nice, and helped me solve my issue right away. Best thing was the updates and the open line of communication. Wish I could've bought my mini there...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • What I wanted at a great price and NO hassle!

    I was in the market for a very specific used MINI Clubman and found what I wanted online from MINI of Alexandria. My 'internet specialist' Vinnie,...


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    I was in the market for a very specific used MINI Clubman and found what I wanted online from MINI of Alexandria. My 'internet specialist' Vinnie, was terrific in sharing information and photos about the vehicle and could not have been nicer or more thorough when I finally came in for a test drive. The purchasing process was very smooth and I felt I got the vehicle for a very fair price. Andy, their finance guy, was also very helpful, especially because I was a buyer from out of state. This dealership is AMAZING, with a vast selection and wonderful facility. I highly recommend and be sure to ask for Vinnie!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wont go any where else

    These is my 4th vehicle I have purchased from here. It is such a clean and welcoming facility. Always have fresh coffee and everyone is so friend...


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    These is my 4th vehicle I have purchased from here. It is such a clean and welcoming facility. Always have fresh coffee and everyone is so friend. I have dealt with Blake DaCosta everytime for my son and daughter's car and my 2nd car, and Andy on the closing process which he is very efficient and very friendly. Blake is very professional and friendly. Recommend him and passport all the time.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Car purchase

    Jerome was totally professional and made the buying experience painless. It was Presidents Day weekend and very busy, yet Jerome managed to make t...


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    Jerome was totally professional and made the buying experience painless. It was Presidents Day weekend and very busy, yet Jerome managed to make time for me. He treated my modest purchase as if I were spending much more and certainly made it easy. Andrew made the financing quick and painless.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • MINI of Alexandria

    I went in to get an oil change and I decided to get an alignment also. My safety check had expired and when I picked up my car, they had done that...


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    I went in to get an oil change and I decided to get an alignment also. My safety check had expired and when I picked up my car, they had done that for me as well so that saved me from taking the time to get that done too. I didn't even know MINI of Alexandria did that so I was very happy about that. Great Experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Frank always take great care of my ride!

    Great Job Frank, you always take great care of my ride!


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    Great Job Frank, you always take great care of my ride!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service experience

    I purchased my MINI less than 3 months ago. I love my car and was chagrined to be losing pressure in a runflat tire. I connected with Mini roadsi...


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    I purchased my MINI less than 3 months ago. I love my car and was chagrined to be losing pressure in a runflat tire. I connected with Mini roadside assistance & they dispatched a terrific towing service that brought me to Alexandria MINI. I was sure that on a Friday with no appointment it would be an ordeal. Boy, was I surprised! It was a great service experience. I was cordially greeted and Medardo Gomez my service advisor kept me informed, the work was completed and I was on my way in no time. As a new MINI owner I can enjoy my MINI motoring even more knowing that the service department is so professional & responsive. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Maintenance

    I am always happy with service and staff ...we purchased car here and will go back. Able to get timely repairs when needed along witj routine main...


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    I am always happy with service and staff ...we purchased car here and will go back. Able to get timely repairs when needed along witj routine maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent and professional service.

    Very satisfied--from the service rep to the mechanics.


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    Very satisfied--from the service rep to the mechanics.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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