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Meet Juan Cortez

Juan Cortez headshot
Technician
(12 reviews)

Reviews

Great staff and knowledgeable technicians.

Great staff and knowledgeable technicians...fast service and accomodatimg appointment date and times! Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Celanyc, we really appreciate your great feedback! Our team is available should you require any extra help.

Thank you Lithia Subaru for taking such great care of my

Thank you Lithia Subaru for taking such great care of my Impreza! I’ll see you in 6 months!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Tam, we really appreciate your great feedback! Our team is available should you require any extra help.

They are kind and informative.

They are kind and informative. Took the time to throughly go through the process and kept me informed throughout. Was a happy experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nikkipurdy87, we really appreciate your great feedback! Our team is available should you require any extra help.

On time , clean waiting area, no political shows on the

On time , clean waiting area, no political shows on the tv great snacks as always friendly people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dadmccraw, we really appreciate your feedback! Our team is available should you require any extra help.

The staff is super helpful and the wait time is minimal

The staff is super helpful and the wait time is minimal if you have an appointment. I also like the fact that you can get a cup of coffee and a snack complementary ! And the waiting room is very comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ekg, we really appreciate your great feedback! Our team is available should you require any extra help.

Naween Ram was my sales person, enjoyed my time with him.

Naween Ram was my sales person, enjoyed my time with him. He even came in on his day off to assist me. I liked the way he gave me a great tour of the facility and introducing me to many of the people working there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rob3gib, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

All good nice fast and professional and friendly all over

All good nice fast and professional and friendly all over . Love the coffee and the fruits

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Omidike, we really appreciate your great feedback! Our team is available should you require any extra help.

The customer service at Lithia Subaru is definitely 5

The customer service at Lithia Subaru is definitely 5 star! The Sales, Service, Finance & Managers are professional, communicate well & responsive. The receptionist & other support staff are friendly and knowledgeable. This entire dealership makes buying and owning a Subaru a breeze! I will not go to another dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Mdonaldson, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

Fast and friendly service, not pushy, upfront and on time

Fast and friendly service, not pushy, upfront and on time with scheduled appointment. Everyone was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aubreyalfano, thank you for yo Our team is available should you require any extra help. ur high star rating. We're happy to see that your experience with us was excellent!

Prompt and professional service Friendly staff and

Prompt and professional service Friendly staff and comfortable waiting lobby. I recommend this dealership highly ☺️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mariaptl, we really appreciate your great feedback! Our team is available should you require any extra help.