[{"id":154412,"firstName":"Jacob","lastName":"Hicks","titleText":"Service Advisor","emailTxt":"jhicks@lithia.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/6390455df2dd.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":305345,"personPtyId":33961879,"firstName":"Victor","lastName":"Bravo","titleText":"Sales Professional","emailTxt":"vbravo@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/2d90b037d8b2.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456569,"firstName":"Michael","lastName":"Jepson","titleText":"Service","shortBioText":"","emailTxt":"MJepson@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":154407,"personPtyId":33959649,"firstName":"Christopher","lastName":"Nielsen","titleText":"Internet/Fleet Manager","shortBioText":"I know how hard it is to trust someone---especially when you are buying a car!\r\nSo, I wanted to take a minute and introduce myself.\r\n\r\nThis is my 12th year in the car business and Subaru/Mitsubishi of Fresno is the ONLY Dealership I've ever worked for. I moved to Fresno in early 2005 to help take care of my Father-In-Law and to also look for a way to provide for my Family. I had been working for several years in Orange County at Saddleback Church. Yeah, I know what you're thinking...from Ministry to Car Sales!?!? Also, Orange County to Fresno?!?! Well, yes...it's been a change, but I know I am exactly were I am suppose to be.\r\n\r\nI am the top producer of Car Sales at this location and I am also in the top 5 on the West Coast since I've been here. Not because I am such an awesome Sales Person, but because I genuinely care what people are wanting and do all that I can to assist them. This sometimes means I help them find a vehicle that meets their needs elsewhere. \r\n\r\nChris","emailTxt":"cnielsen@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/5a1ad0c69193.jpg","drDealerId":6534,"dealerEmpStartDtUtc":"1107216000","industryStartDtUtc":"1107216000","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":305326,"personPtyId":33961877,"firstName":"Mike","lastName":"Demera","titleText":"Subaru Master Technician","emailTxt":"MDemera@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/ebf3bd96a286.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":456567,"personPtyId":35521807,"firstName":"Luke","lastName":"Fisher","titleText":"Service","shortBioText":"","emailTxt":"LFisher@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":456575,"firstName":"Ramzy","lastName":"Saleh","titleText":"Finance","shortBioText":"","emailTxt":"RSaleh@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":154409,"personPtyId":31952473,"firstName":"Ed","lastName":"Monson","titleText":"Internet/Fleet Sales Manager","shortBioText":"Wife & I live in NW Fresno. Two grown boys. What a career! At about 8, I sold greeting cards, then the Fresno Bee as an 11-12 year old. 25 years in radio programming & some sales. On our radio commercials for Subaru of Fresno and the Mitsubishi TV commercials as \"Granny\". Certified Senior Adviser: I had an insurance brokerage - which still exists - dealing mostly with Medicare Supplements, Long Term Care Insurance, Life Insurance and Annuities. Over my life I have had lots of sales training. Currently I operate under the belief that EVERY part of the sales process should be ABOUT YOU from the book \"Code Halos - How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business\". I have been trained in car sales and am Certified by Grant Cardone as well as Michael Hargrove at Bottom Line Underwriters. I have been strongly influenced by SPIN selling. Hobbies: Playing cards, home brewing & English Bull Terriers.","emailTxt":"emonson@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/03634201fd2a.jpg","drDealerId":6534,"dealerEmpStartDtUtc":"1343779200","industryStartDtUtc":"670464000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305337,"personPtyId":33968256,"firstName":"Mason","lastName":"Monson","titleText":"Finance Manager","emailTxt":"mmonson@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/915d95b378ab.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":154414,"personPtyId":33957550,"firstName":"John","lastName":"Sanchez","titleText":"Sales Professional","emailTxt":"johnsanchez@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/4de0ebe32c3b.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154404,"firstName":"Antonio","lastName":"Elenes","titleText":"Sales Professional","emailTxt":"aelenes@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/31848c9e9abe.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305334,"personPtyId":33962085,"firstName":"Joel","lastName":"Wood","titleText":"Sales Professional","emailTxt":"jwood@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/1b58ee56c2a3.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305344,"firstName":"Toua","lastName":"Lee","titleText":"Sales Professional","emailTxt":"toualee@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/58e96e62fa76.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":81818,"personPtyId":33957162,"firstName":"Frank","lastName":"Perez","titleText":"General Manager","emailTxt":"FrankPerez@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/2bb9bef18634.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":305321,"personPtyId":33967801,"firstName":"Catarino","lastName":"Macareno","titleText":"Sales Professional","emailTxt":"Cmacareno@lithia.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/5013795dbe43.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456568,"personPtyId":34652611,"firstName":"Jose","lastName":"Guerrero","titleText":"Sales","shortBioText":"","emailTxt":"JoseGuerrero@lithia.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154405,"personPtyId":33957539,"firstName":"Antranig","lastName":"Broudian","titleText":"Sales Professional","emailTxt":"abroudian@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/9d84a1b005ad.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":154411,"personPtyId":34445037,"firstName":"Grant","lastName":"Coleman","titleText":"Sales Manager","shortBioText":"I've been here since 2008 and I've enjoyed watching Subaru and Lithia grow to where they are now. I'm a sports fanatic and I enjoy watching anything competitive. If you stop by for a test drive, please come into the sales office and say \"Hi\". I love helping families get into Subie's because I personally believe we build the \"Safest Vehicles on Earth\" and everyone should own One or Two!!!","emailTxt":"grantcoleman@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/c2166ab8ae7e.jpg","drDealerId":6534,"dealerEmpStartDtUtc":"1209600000","industryStartDtUtc":"1209600000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":305342,"firstName":"Tim","lastName":"Ford","titleText":"Service Technician","emailTxt":"tford@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/86f45b84cf89.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":154422,"personPtyId":33957841,"firstName":"Roger","lastName":"Silva","titleText":"General Sales Manager","emailTxt":"rogersilva@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/75064e0ddc40.jpg","drDealerId":6534,"dealerEmpStartDtUtc":"1038700800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305333,"personPtyId":33961920,"firstName":"Henry","lastName":"Polanco","titleText":"Sales Professional","emailTxt":"hpolanco@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ab4b145ff300.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305335,"personPtyId":33961921,"firstName":"John","lastName":"Harbin","titleText":"Parts Manager","emailTxt":"jharbin@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ff7b84ab5f32.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":456574,"personPtyId":34627577,"firstName":"Alex","lastName":"Pimentel","titleText":"Sales","shortBioText":"","emailTxt":"APimentel@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":305319,"personPtyId":33961919,"firstName":"Carlos","lastName":"Roth","titleText":"Sales Professional","emailTxt":"croth@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/6e2aedf358cf.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456573,"firstName":"Derek","lastName":"Pendleton","titleText":"Sales","shortBioText":"","emailTxt":"DPendelton@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":319273,"personPtyId":31952999,"firstName":"Russell","lastName":"McCarty","titleText":"Reputation Manager","emailTxt":"RMcCarty@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/88a4214b18f5.jpg","drDealerId":6534,"dealerEmpStartDtUtc":"1343779200","industryStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":456571,"firstName":"Phat","lastName":"Nguyen","titleText":"Finance","shortBioText":"","emailTxt":"PNguyen@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":456572,"firstName":"Richard","lastName":"Nilmeier","titleText":"Service","shortBioText":"","emailTxt":"RNilmeierJr@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":456577,"firstName":"Andy","lastName":"Thao","titleText":"Sales","shortBioText":"","emailTxt":"AThao@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456570,"personPtyId":34594293,"firstName":"J","lastName":"Moran","titleText":"Sales","shortBioText":"","emailTxt":"JMoranIii@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456566,"firstName":"John","lastName":"Deorona","titleText":"Service","shortBioText":"","emailTxt":"JDeorona@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":456576,"personPtyId":39111230,"firstName":"Richard","lastName":"Smith","titleText":"Sales","shortBioText":"Spent 26 years in the Radio industry. Made career change into Subaru sales after learning the history and safety aspects of the Brand. Truly an unbelievable vehicle. Hobby's are family trips with wife and 3 kids, anywhere and everywhere. Skiing, rock climbing. trailblazing and anything exciting and interesting. Customer service and integrity main priority.","emailTxt":"RichardSmith@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1470009600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":456565,"firstName":"William","lastName":"Crews","titleText":"Sales","shortBioText":"","emailTxt":"WCrews@lithia.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6534,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Lithia Subaru of Fresno

4.9 out of 5 (4.9) 667 reviews

Dealer on Cars.com since December 2011

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 5:30 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:00 AM - 7:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
667 lifetime reviews. Includes reviews of Lithia Subaru of Fresno from DealerRater.com
  • March 9, 2016

    It took me several trips to decide the perfect car for myself. All of the Lithia Subaru staff members were helpful and patient while I decided the car... that would fit me best. Everyone I encountered was friendly, and polite. Ultimately they helped me find the perfect "first Subaru" that I love driving every day.

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so pleased that you are happy with your decision. I am please to here that our staff took care of you. We are glad to welcome you to the Suba...ru Family. Congratulations on your new car.


  • 4.6 out of 5
    May 23, 2018

    Great service. Very friendly staff. Very helpful. I will tell all my friends and close ones to go to Lithia Subaru. Service department is very hel...pful.

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    Friendliness
    3.0 out of 5
    Pricing
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    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    May 20, 2018

    We came down the mountain for servicing. The service was programed for 8 hours. It was done in 4 hours for our convenience.

    5.0 out of 5
    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rod Wiens, we are so happy to read such a great review about Lithia Subaru of Fresno! Please let us know if there is anything else we can do for you; ...we are more than happy to help!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Lithia Subaru of Fresno from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Wheel Balance

    $69.95

    Tire Rotation

    $16

    Oil, Filter Change

    $45 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2011

Lithia Subaru of Fresno located at 5499 N. Blackstone Ave in Fresno, California takes pride in our helpful staff and we will do everything to make your car buying experience the best you have ever had. We have helped many people from the communities of Bakersfield, Visalia, Madera and Clovis California get into the Subaru car of their dreams. We are committed to customer service and satisfaction providing an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team who will assist you in finding the perfect Subaru or give us a call.

"We're not just a dealership, we're part of the community."

Top Reviewed Employees

Lithia Subaru of Fresno
5499 N Blackstone Ave Fresno, CA 93710
New (888) 349-5275
Used (888) 336-8007
Service (888) 367-0780
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