Lithia Subaru of Fresno

4.3
(1,064 reviews)
Visit Lithia Subaru of Fresno
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–5:30pm
Tuesday 8:30am–8:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–8:00pm 7:00am–5:30pm
Friday 8:30am–8:00pm 7:00am–5:30pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2020 consumer dealer award View 4 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (888) 349-5275 (888) 349-5275
Used (888) 336-8007 (888) 336-8007
Service (888) 367-0780 (888) 367-0780

Inventory

See all 261 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2011.
Lithia Subaru of Fresno located at 5200 N Blackstone Ave Fresno CA 93710 takes pride in our helpful staff and we will do everything to make your car buying experience the best you have ever had. We have helped many people from the communities of Bakersfield Visalia Madera and Clovis California get into the Subaru car of their dreams. We are committed to customer service and satisfaction providing an exceptional selection of new and used cars. Experience our dealership in person and meet our friendly sales team who will assist you in finding the perfect Subaru or give us a call.
We're not just a dealership we're part of the community.

Service center

Phone number (888) 367-0780

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 63 employees View less employees

Reviews

4.3
(1,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Subaru of Fresno from DealerRater.

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1.0

Oh boy this has been worse than a small car dealership

Oh boy this has been worse than a small car dealership experiences I've had. Originally, I worked a deal out with the sales guy. That went okay. Then it progressed to the finance guy Kyle. The numbers jumped for the extended warranty from what was agreed upon with the sales guy Alex. I had noticed the numbers jumped after signing of course. I got screwed by the finance guy. I made a complaint and got the contract rescission and substitution agreement signed which voided out the contract, but the Subaru motors finance bank or department needs the finance manager Grant or someone else to finalize the RSA form which hasn't been done and my first payment is due in March which will affect my credit if I don't make the first payment for a vehicle I never took posession of. It seems I'm getting the runaround and stonewalled. Seems they aren't available everytime I call and I call multiple times a day per week. The general manager is supposedly on vacation and the other manager below him is Grant which us also unavailable everytime I call. I would think twice about purchasing anything from their lot.

1.0

Oh boy this has been worse than a small car dealership

Oh boy this has been worse than a small car dealership experiences I've had. Originally, I worked a deal out with the sales guy. That went okay. Then it progressed to the finance guy Kyle. The numbers jumped for the extended warranty from what was agreed upon with the sales guy Alex. I had noticed the numbers jumped after signing of course. I got screwed by the finance guy. I made a complaint and got the contract rescission and substitution agreement signed which voided out the contract, but the Subaru motors finance bank or department needs the finance manager Grant or someone else to finalize the RSA form which hasn't been done and my first payment is due in March which will affect my credit if I don't make the first payment for a vehicle I never took posession of. It seems I'm getting the runaround and stonewalled. Seems they aren't available everytime I call and I call multiple times a day per week. The general manager is supposedly on vacation and the other manager below him is Grant which us also unavailable everytime I call. I would think twice about purchasing anything from their lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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2.0

Just moved to CA from MD.

Just moved to CA from MD. Worst Subaru experience ever. 6 hours waiting to glue a shield back onto the ambient air sensor. Tried to charge me $570.00!!! It's $190.00 just to pull into the place for them to take a look. Another $190.00 for the glue. And the audacity to try me for another $190.00 to take a look at a different issue. All of this after I told them the error code was P0072...ambient air sensor. Will never go back to this place. Service advisor, Christian, was useless. Had an 8:30 am appt. At 11am, had to ask him for a status update. Oh, the problem is the ambient ..something...I finished his sentence. They're at lunch now though.... ok. 2pm. Nothing from advisor. Went up and asked another for a status update. Comes back with my paperwork... I guess my 6 hours there were on their time, hence the $570.00.....Stay clear of this place.

2.0

Just moved to CA from MD.

Just moved to CA from MD. Worst Subaru experience ever. 6 hours waiting to glue a shield back onto the ambient air sensor. Tried to charge me $570.00!!! It's $190.00 just to pull into the place for them to take a look. Another $190.00 for the glue. And the audacity to try me for another $190.00 to take a look at a different issue. All of this after I told them the error code was P0072...ambient air sensor. Will never go back to this place. Service advisor, Christian, was useless. Had an 8:30 am appt. At 11am, had to ask him for a status update. Oh, the problem is the ambient ..something...I finished his sentence. They're at lunch now though.... ok. 2pm. Nothing from advisor. Went up and asked another for a status update. Comes back with my paperwork... I guess my 6 hours there were on their time, hence the $570.00.....Stay clear of this place.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

B_shaffer, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would like to discuss this further please reach out to our Service Manager, he will be more that happy to assist you. He can be reached at 559-438-6200.

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5.0

Bak Outback

I saw an Outback listed on the site and requested if vehicle was available. Jose responded, noting vehicle was available. I told him I wanted it and he held it until I could get there from Bakersfield. Everyone at dealership were great. Took just over 1 1/2 hours to complete process of buying vehicle.

5.0

Bak Outback

I saw an Outback listed on the site and requested if vehicle was available. Jose responded, noting vehicle was available. I told him I wanted it and he held it until I could get there from Bakersfield. Everyone at dealership were great. Took just over 1 1/2 hours to complete process of buying vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bak Outback, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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1.0

Don't recommend

Went in on a car i saw online to find out it wasn't ready and at body shop due to damage. Saw it was low miles and clean inside and per what I was told was going to get completely repainted and redone so I bought it. After 2.5 weeks of no communication from the dealer I finally spoke to their GM and my car was ready within 2 days only to have arrived and found car with overspray inside and out and broken bumper clips and a crappy dent repair job that looked like the neighborhood kids tried to fix it! There are other dealers with cleaner cars that's worth investing in

1.0

Don't recommend

Went in on a car i saw online to find out it wasn't ready and at body shop due to damage. Saw it was low miles and clean inside and per what I was told was going to get completely repainted and redone so I bought it. After 2.5 weeks of no communication from the dealer I finally spoke to their GM and my car was ready within 2 days only to have arrived and found car with overspray inside and out and broken bumper clips and a crappy dent repair job that looked like the neighborhood kids tried to fix it! There are other dealers with cleaner cars that's worth investing in

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nono559, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you would like to discuss this with our Assistant General Manager he can be reached at 559-438-6200.

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5.0

New remodeled dealership looks great.

New remodeled dealership looks great. Jason went above and beyond to get us into a car that fit our families needs, of course that car wasn't available but he was able to reserve us one with no hassle. We will definitely be back for future cars and ask for Jason!

5.0

New remodeled dealership looks great.

New remodeled dealership looks great. Jason went above and beyond to get us into a car that fit our families needs, of course that car wasn't available but he was able to reserve us one with no hassle. We will definitely be back for future cars and ask for Jason!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kb. We will be sure to pass this along to Jason. Thanks again we appreciate your business.

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5.0

Very easy transaction, pricing is what it is.

Very easy transaction, pricing is what it is. Customer service made up for it. We’ll be back

5.0

Very easy transaction, pricing is what it is.

Very easy transaction, pricing is what it is. Customer service made up for it. We’ll be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Outback, thank you for your kind words! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

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4.0

If you are looking for a car there is no better straight

If you are looking for a car there is no better straight up guy that knows about the product than Victor Bravo. He is a no pressure sales person that would love to talk Subaru. He make you feel like you need to be the best part of the Subaru family. Even when looking for the specific Impreza and knew you could not deliver at the time of my purchase he still answered all of my questions and made me feel like I was important not like he had other things to do. See Bravo if you need a good quality car.

4.0

If you are looking for a car there is no better straight

If you are looking for a car there is no better straight up guy that knows about the product than Victor Bravo. He is a no pressure sales person that would love to talk Subaru. He make you feel like you need to be the best part of the Subaru family. Even when looking for the specific Impreza and knew you could not deliver at the time of my purchase he still answered all of my questions and made me feel like I was important not like he had other things to do. See Bravo if you need a good quality car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Snoopy23, thank you so much for your feedback! Victor Bravo will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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5.0

Wonderful dealership experience!

Wonderful dealership experience! Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but listening to your customer and helping them get what they want is hard to find. Kyle makes you feel right at home in your new car. Definitely would recommend him for your next subaru!

5.0

Wonderful dealership experience!

Wonderful dealership experience! Kyle McIntosh was personable and helpful through our whole car buying experience. Knowledge and understanding of the platform goes a long way, but listening to your customer and helping them get what they want is hard to find. Kyle makes you feel right at home in your new car. Definitely would recommend him for your next subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mikey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

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3.0

I bought a car 3 years ago. How can I see your utube...

I bought a car 3 years ago. How can I see your utube videos. Had a great experience. I would do it again. Great costomer. Service.

3.0

I bought a car 3 years ago. How can I see your utube...

I bought a car 3 years ago. How can I see your utube videos. Had a great experience. I would do it again. Great costomer. Service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Eazybarriga, we really appreciate your great feedback! Not sure what You Tube videos you are referring too. Please reach out to the dealership at 559-438-6200. Thank you.

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5.0

Absolutely the most positive customer service experience...

Absolutely the most positive customer service experience ever! Alex is professional, thorough, easy going and effectively communicates, no pressure. Highly recommended. We will return again.

5.0

Absolutely the most positive customer service experience...

Absolutely the most positive customer service experience ever! Alex is professional, thorough, easy going and effectively communicates, no pressure. Highly recommended. We will return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ma4nana4, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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