MY Jeep Chrysler Dodge RAM

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
217 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 12, 2019

    Very friendly staff, great selection of cars and had a great experience! Would highly recommend this dealership to my family and friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 7, 2019

    Great staff. This was our 2nd vehicle purchased there. Purchased late at night and brought it back for detail and got another full tank of gas.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • December 27, 2018

    Knowledgable salesman (Chef Rick), no rush, thorough test drive and no games deal. Paperwork and payoff process with Nelson of Finance was seamless.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2019

    Armando was so polite and extremely helpful from the first moment I applied for a loan. He contacted me right away and was eager and willing to help me... despite my credit problems. He talked to me and explained to me that there are different banks that were willing to work with someone like me who was trying to rebuild credit. He gave me different options and got me approved for a loan and he was able to find me the car that I wanted. It was brand new and beautiful! Armando, Jonathan and Nelson are outstanding to do business with!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Caritina, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us... for anything else. Thank you for choosing MY Jeep Chrysler Dodge RAM's Service Department. Sincerely, Debbie George, Customer Care Manager 831-753-8044

  • 5.0 out of 5
    December 2, 2019

    Very friendly very helpful fast paper work completion clean facility great car salesmen going back for a second vehicle soon

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promise...s and providing hassle-free service. Sincerely, Debbie George, Customer Care Manager 831-753-8044

  • 5.0 out of 5
    December 1, 2019

    Friendly helpful staff. Staff took time to explain all the extra add ons to the contract and followed up after to make sure no other concerns were had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact me or visit us if you need anything else. Sincerely, Debbie George, Customer Care Manager 831-753-8044

  • 5.0 out of 5
    November 27, 2019

    Very professional and thorough, they found a warranty issue during a routine maintenance. They researched the issue and got approval to do the work under... the warranty. The work was completed quickly at no cost to me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jamie, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so... positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Debbie George, Customer Care Manager 831-753-8044

  • 5.0 out of 5
    November 26, 2019

    Brittany greeted me and took the time to go over the service that needed to be done. She called me when vehicle was ready.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it... took for you to give us this feedback. At MY Jeep Chrysler Dodge RAM, we value our customers and we look forward to seeing you on your next visit. Sincerely, Debbie George, Customer Care Manager 831-753-8044

  • 5.0 out of 5
    November 17, 2019

    The salesmen were very friendly and tried very hard to hurry with finalizing the sale transaction.overall it was the quickest time I have experienced in... all the vehicles I have purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is an...ything we can assist you with in the future, please let us know. Sincerely, Debbie George, Customer Care Manager 831-753-8044

  • 5.0 out of 5
    November 13, 2019

    I appreciate the friendliness and promptness of the service. My vehicle was ready before promised. I also appreciate the courtesy shuttle and the friendliness... of the driver.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Cheryl, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that... this was received during your time spent with us. Sincerely, Debbie George, Customer Care Manager 831-753-8044

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