Reviews
Great service
I keep going back to this Center where I purchased my car, expecting great service and they deliver each time and certainly justify my hour long journey to get there..Attendants are highly professional, knowledgeable and quite courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Experience
I just purchased a BMW X1 from Teric. He made the process painless and was very accommodating. He provided excellent customer service. If you are in the market to purchase a vehicle- I highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teric rocks, thanks so much for sharing this!
I was impressed with the cleanliness, appearance, limited...
I was impressed with the cleanliness, appearance, limited contact and professionalism of the staff at Passport BMW, Every staff member there offered water and there was hand sanitizer station’s in the showroom. Nana P. Was a very professional and thorough Client Advisor. My experience was forever positively memorable. I felt important. My only negative feedback was my wait to see finance and the computers available for the customers were mostly inoperable. I would go back to Passport BMW again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I love Passport BMW. Just had my car valet/serviced....
I love Passport BMW. Just had my car valet/serviced. Katarina who handles the valet service is awesome. As is Keith our service coordinator. The communication and service is great. Wouldn’t dream of going anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve Heath has been our service advisor for 7 years now....
Steve Heath has been our service advisor for 7 years now. Passport BMW service department and Steve are very professional and prompt in solving all service related Issues. Steve is an asset to Passport BMW. Keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and respectful. Met all my needs and...
Very professional and respectful. Met all my needs and kept me inform periodically through out my wait while my car was getting serviced which I was satisfied with the results.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and polite staff. Everything was taking...
Excellent service and polite staff. Everything was taking care through the phone they picked up my car from my job and dropped at the same palace ( Left an other car for my use ) Thank you passport BMW
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent hassle free experience
Had a quick, easy, and enjoyable experience working with Passport BMW. I appreciated their ability to expedite the purchase process and to get me in and out of the dealership without pressuring me for extra add ons. Would come back to Passport for my next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome salesmame
Kevin is the best salesman that I ever worked with. I loved to work with Kevin and the way he helped me with my new vehicle. He made my time worth it and he is super friendly. I will definitely coming back to see him again if i look for new BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Courteous and empathetic
Kevin is a the best honest sales person that I have come across. He has the ability to understand and share the feelings of his customer. I am a used car exporter and been buying a lot of used cars for export. I purchased 2017 Benz GLE 350 from Kevin by phone since I could not able to travel to the dealership to text drive or inspect the car. Kevin was able to give me a vivid description and the condition of the car. The car came exactly according to his description and advice. He is the best beyond 5 star
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car