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Always a pleasure dealing with the service department. They make it quick and easy.
Could not have asked for better service. quick, clean and on time!
Hello Tom, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At James Ford Inc, we value our customers and w...e look forward to seeing you on your next visit. Take care!
The vehicle had a body joint seal leak (Right Firewall)that caused the inside to flood. The other side was fixed under warranty with in a year of purchase... in 2007. They took the time to find leak and repair and find new carpet.
Have been dealing with James Ford, Half Moon Bay, CA for 30 years. Great buying experience, excellent consistently reliable service.
Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We hope to be of serv...ice to you again! Take care.
Repair came back a Day earlier than promised and $400 less than expected!!!!!!
We are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and tha...nk you again for choosing James Ford Inc!
Quick and easy, Good customer service brought in my Edge at 7:30 am checked in with the service rep. He took the vehicles info. They completed the service... and I had my vehicle back my Noon !
David, we appreciate your feedback of our Staff's service! As one of our valued guests, we want to sincerely thank you for your business and we hope t...o see you here again down the road! Safe travels!
Working with James Ford has been a great experience both during the purchase and later for service. Highly recommend working with them as they provide... excellent service.
Shauna, we appreciate your feedback of our Staff's service! As one of our valued guests, we want to sincerely thank you for your business and we hope ...to see you here again down the road! Safe travels!
Excellent repair and friendly service. Sorted out the problem quickly
Anthony, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else... we can do for you! Safe travels!
After having a disastrous repair situation with Serramonte Ford, I found Roy Corsetti at the James Ford Service Department. I?ll never go anywhere else,... no up sell, no nonsense, actually told me the truth about my Brakes and didn?t try to sell me a bunch of unnecessary crap ! James Ford has a Customer for Life or as long as Roy is there !
Christopher, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you aga...in! Take care!
This is the second truck that I bought from James ford .the first truck when I brought it in for service didn?t have a problem getting a loaner car .this... second truck loaner haven?t been available on the 3 service since I bought truck . Love the dealership but since I live more than 30 miles away it creates a hardship trying to get a ride to and from dealership .probably going to have to buy next truck closer to home
We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!