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BMW of Mountain View

(2,699 reviews)
Visit BMW of Mountain View
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 805-6387 (888) 805-6387
Used (866) 422-9578 (866) 422-9578
Service (888) 416-6103 (888) 416-6103

Inventory

See all 489 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mountain View from DealerRater.

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Outstanding experience!

Outstanding experience! Krisztian Murphy, the salesperson was knowledgeable, honest, and never pushy. Made the entire process smooth and stress-free. I would absolutely recommend him and BMW Mountain View and work with them again.

Outstanding experience!

Outstanding experience! Krisztian Murphy, the salesperson was knowledgeable, honest, and never pushy. Made the entire process smooth and stress-free. I would absolutely recommend him and BMW Mountain View and work with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Mountain View, and we hope to be of service again in the future. t

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excellent in every aspect.

excellent in every aspect. From the buying experience to service and repair, I can?t find anything to complain about this dealership. Highly recommend it.

excellent in every aspect.

excellent in every aspect. From the buying experience to service and repair, I can?t find anything to complain about this dealership. Highly recommend it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

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This is the second vehicle we have purchased from BMW of

This is the second vehicle we have purchased from BMW of Mountain View in the last 1 1/2 years. Both experiences were professional, friendly and involved no sales pressure.

This is the second vehicle we have purchased from BMW of

This is the second vehicle we have purchased from BMW of Mountain View in the last 1 1/2 years. Both experiences were professional, friendly and involved no sales pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

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My advisor, Wayne Hong, was courteous, professional and

My advisor, Wayne Hong, was courteous, professional and on point about the service and arrangements.

My advisor, Wayne Hong, was courteous, professional and

My advisor, Wayne Hong, was courteous, professional and on point about the service and arrangements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Felix, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Bahman found the car I like and managed to get it for me

Bahman found the car I like and managed to get it for me from another shop the same day. Shahid handled the financial transaction professionally. Khalid stayed late to get my car ready to go in a heavy raining day. It took me 6 hours in total to complete everything!

Bahman found the car I like and managed to get it for me

Bahman found the car I like and managed to get it for me from another shop the same day. Shahid handled the financial transaction professionally. Khalid stayed late to get my car ready to go in a heavy raining day. It took me 6 hours in total to complete everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Always a positive experience.

Always a positive experience. I am offered transportation home or to other location, if needed. My service advisor is attentive, accessible and updates me on status of car repair. His recommendations are clear and will tell me if needed at time of service or if may be done in the near future. I do to feel like he is trying to upsell anything.

Always a positive experience.

Always a positive experience. I am offered transportation home or to other location, if needed. My service advisor is attentive, accessible and updates me on status of car repair. His recommendations are clear and will tell me if needed at time of service or if may be done in the near future. I do to feel like he is trying to upsell anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Anita, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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They listened to my situation and made every

They listened to my situation and made every accommodation they could so I could be happy

They listened to my situation and made every

They listened to my situation and made every accommodation they could so I could be happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a response, Sefrasa! Don't hesitate to call us if you ever need anything. Be safe on the road!

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As expected, BMW of Mountain View Service center is

As expected, BMW of Mountain View Service center is great! My service advisor, Wayne Hong, is professional, efficient, and a pleasure to talk to. Thank you Wayne and the technician for taking care of our vehicle! Happy New Year! Thanks, Ed

As expected, BMW of Mountain View Service center is

As expected, BMW of Mountain View Service center is great! My service advisor, Wayne Hong, is professional, efficient, and a pleasure to talk to. Thank you Wayne and the technician for taking care of our vehicle! Happy New Year! Thanks, Ed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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It’s a pleasure to deal with people who truly know and

It’s a pleasure to deal with people who truly know and love their work. They helped me a lot, and I’m very grateful to them. Special thanks to the manager, Khaled . He is truly excellent at what he does.

It’s a pleasure to deal with people who truly know and

It’s a pleasure to deal with people who truly know and love their work. They helped me a lot, and I’m very grateful to them. Special thanks to the manager, Khaled . He is truly excellent at what he does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent service from start to finish!

Excellent service from start to finish! No high pressure sales. Everyone was polite and professional.

Excellent service from start to finish!

Excellent service from start to finish! No high pressure sales. Everyone was polite and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

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