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BMW of Mountain View

(2,587 reviews)
Visit BMW of Mountain View
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award
New (888) 805-6387 (888) 805-6387
Used (866) 422-9578 (866) 422-9578
Service (888) 416-6103 (888) 416-6103

Inventory

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About our dealership

This seller has been on Cars.com since May 2003.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Mountain View from DealerRater.

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MEL GAGE AND DEANNA GAGE SAYS THANK YOU!

MEL GAGE AND DEANNA GAGE SAYS THANK YOU! ME AND MY DAD WERE HAPPY...HAPPY PRIDE DAY!!!

MEL GAGE AND DEANNA GAGE SAYS THANK YOU!

MEL GAGE AND DEANNA GAGE SAYS THANK YOU! ME AND MY DAD WERE HAPPY...HAPPY PRIDE DAY!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Deanna, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

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At my age I was very nervous about buying a car but the

At my age I was very nervous about buying a car but the sales staff and the sales manager Jay were so nice and reassuring of my choice. They were great to work with me. I really like my car!

At my age I was very nervous about buying a car but the

At my age I was very nervous about buying a car but the sales staff and the sales manager Jay were so nice and reassuring of my choice. They were great to work with me. I really like my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Janice, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I had a truly wonderful service experience at BMW of

I had a truly wonderful service experience at BMW of Mountain View. My service advisor Shivam Kumar was exceptionally kind and professional. He took the time to clearly explain all the work that would be performed on my car and offered thoughtful suggestions, including a great tip on how to save money by pre-paying for oil changes based on how long I plan to keep the vehicle. I also want to give a shoutout to Andrew from the loaner car department. He was fantastic—very helpful and took the time to walk me through how everything worked in the loaner car. Overall, the level of customer service and attention to detail was outstanding. Thank you for making the process so smooth and pleasant!

I had a truly wonderful service experience at BMW of

I had a truly wonderful service experience at BMW of Mountain View. My service advisor Shivam Kumar was exceptionally kind and professional. He took the time to clearly explain all the work that would be performed on my car and offered thoughtful suggestions, including a great tip on how to save money by pre-paying for oil changes based on how long I plan to keep the vehicle. I also want to give a shoutout to Andrew from the loaner car department. He was fantastic—very helpful and took the time to walk me through how everything worked in the loaner car. Overall, the level of customer service and attention to detail was outstanding. Thank you for making the process so smooth and pleasant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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My service advisor, Kevin Loftus went above and beyond to

My service advisor, Kevin Loftus went above and beyond to address my needs. Knowledgeable, courteous and helpful with easy manners and great smile, from begining to end. Thank you.

My service advisor, Kevin Loftus went above and beyond to

My service advisor, Kevin Loftus went above and beyond to address my needs. Knowledgeable, courteous and helpful with easy manners and great smile, from begining to end. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The service at the BMW of Mountain View is excellent!

The service at the BMW of Mountain View is excellent! The advisors are cordial and helpful. The staff and the Loaner Department personnel are patient and willing to help. The service was fast. I’m happy with the recent repair job done at this facility!

The service at the BMW of Mountain View is excellent!

The service at the BMW of Mountain View is excellent! The advisors are cordial and helpful. The staff and the Loaner Department personnel are patient and willing to help. The service was fast. I’m happy with the recent repair job done at this facility!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Good quality and fast.

Good quality and fast. Everything is in time. No wait. Good transportation. No need to do extra jobs.

Good quality and fast.

Good quality and fast. Everything is in time. No wait. Good transportation. No need to do extra jobs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Bram was very helpful throughout the process of ordering

Bram was very helpful throughout the process of ordering a custom X7 and made sure we were up to date with any developments until delivery.

Bram was very helpful throughout the process of ordering

Bram was very helpful throughout the process of ordering a custom X7 and made sure we were up to date with any developments until delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The staff who helped us were very courteous and

The staff who helped us were very courteous and informative and we enjoyed working with all of them! We love our new BMW electric car.

The staff who helped us were very courteous and

The staff who helped us were very courteous and informative and we enjoyed working with all of them! We love our new BMW electric car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! If you ever need help, just give us a call. Happy motoring!

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I’ve had nothing but a great purchase experience here at

I’ve had nothing but a great purchase experience here at this dealership. Dean F. have been my go to sales person for two cars now, and we appreciate everything that he and the dealership have supported us with.

I’ve had nothing but a great purchase experience here at

I’ve had nothing but a great purchase experience here at this dealership. Dean F. have been my go to sales person for two cars now, and we appreciate everything that he and the dealership have supported us with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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I brought my 2018 X3 in for its annual service.

I brought my 2018 X3 in for its annual service. Kevin is a real pro who knows his products and services and watches out for my best interests.

I brought my 2018 X3 in for its annual service.

I brought my 2018 X3 in for its annual service. Kevin is a real pro who knows his products and services and watches out for my best interests.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

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