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Baldwin Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (54 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great services

They did everything they could to help find me the car I wanted, and they completely satisfied what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rudy Williams

Very pleased with the dealership and the salesman, Gary Barnfield.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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heated seats

Heated seat quit heating, which I really miss in cold weather------------they checked it out and will have to order the part, I am sure it will be taken care of as soon as parts come in. No problem------------ I always can count on Ballwin to take care of things. And Most of all I can count my salesmen Parker King to help thing along---------

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr Jim Elliff

I have purchased several new vehicles from this dealership and my experience has been outstanding. They haven't very easy to deal with and have met all my expectations. I'll go back if I can get there. Great dealer to deal with and I would him to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Price

I have been reviewing different vehicles over and over it was a toss up between the Mazda 6 or Buick LaCrosse of course price,service was also a big factor. I actually found a 2015 for a special price online But it was almost 4 hour drive but we was going to make the trip as we was going down the road we started to pass Baldwin, i said lets pull in and look so we did prior to them opening. I was empressed with the stock to choose from so at that point we went n washed ours to be prettier, we came back at almost 9am and was instantly greeted by James Lee. He was so nice he invited us to go to his office and kinda get a feel for just what we wanted, he was absolutely the kindest salesman I've. Ever encountered he searched for us he went thru specials and options and found the perfect Buick for us. As for the trade in I feel we was treated very fair and got a great trade in for our Traverse. I have bought locally before and i will again. Im almost ashamed to say I was going out of Poplar Bluff when i got the same vehicle at same price. My hats off to Mr Lee and all of the staff Ive told everyone how great yall was, Thanks again Denise Hamilton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

timely and efficient service; employees very friendly and respectful; nice clean waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Job always

I keep returning because service is so good. I have bought several cars an Trucks at Baldwin and will keep returning as long as the service stays good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GARY SIMMONS, OWNER

GREAT SERVICE AS ALWAYS! PICKED UP TRUCK AND RETURNED IT. EVERYTHING I NEEDED DONE WAS TAKEN CARE OF. THANK YOU BALDWIN GMC!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

We have always had great experiences with this dealership. Excellent service in buying and seevice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GMC repair

Prompt, friendly, good service. Great salesman. (

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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