Toyota of Downtown LA

4.7
(3,010 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–6:00pm
Tuesday 9:00am–9:00pm 6:00am–6:00pm
Wednesday 9:00am–9:00pm 6:00am–6:00pm
Thursday 9:00am–9:00pm 6:00am–6:00pm
Friday 9:00am–9:00pm 6:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 9:00am–9:00pm Closed
(213) 354-9999 (213) 354-9999

Inventory

See all 55 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
Welcome. Meet our Toyota of Downtown L.A. staff - serving with a reputation as experts dependable and accommodating. Toyota car dealer standards are set by experienced sales service and financing staff. These men and women define quality for Los Angeles dealership staff.

Toyota of Downtown L.A. staff don't just serve the area. They know and love it. Our staff knows the area's economy driving demands service and climate. This means that as Los Angeles staff our qualified experts know how to fit pricing scheduled maintenance and Toyota vehicle options into your regional lifestyle.

Service center

Phone number

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
6:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(3,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Downtown LA from DealerRater.

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3.0

Multiple mistakes, no negotiation, over priced.

Multiple mistakes, no negotiation, over priced. Charged me $5,000 just because the vehicle is popular. Kept asking me about my income but I was not financing with you. Closer signed wrong part of form and caused my funds to be 5 days after close. They called him and he said he'd send amended form that day but never did. Johana never followed up.

3.0

Multiple mistakes, no negotiation, over priced.

Multiple mistakes, no negotiation, over priced. Charged me $5,000 just because the vehicle is popular. Kept asking me about my income but I was not financing with you. Closer signed wrong part of form and caused my funds to be 5 days after close. They called him and he said he'd send amended form that day but never did. Johana never followed up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Was a great experience.

Was a great experience. I would recommend the dealership to a friend. ???? Thank you.

5.0

Was a great experience.

Was a great experience. I would recommend the dealership to a friend. ???? Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

The salesman was patient.

The salesman was patient. Helped me find the ideal car for me. He heard my needs and budget

5.0

The salesman was patient.

The salesman was patient. Helped me find the ideal car for me. He heard my needs and budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Great services

I was greeted very well by everyone. Helped out right away and was showed different options. The deals were great as well & was given great financial options as well.

5.0

Great services

I was greeted very well by everyone. Helped out right away and was showed different options. The deals were great as well & was given great financial options as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Wilson, amable sonriente, me explicó todo profesional en

Wilson, amable sonriente, me explicó todo profesional en su trabajo muy limpio el lugar excelente atención

5.0

Wilson, amable sonriente, me explicó todo profesional en

Wilson, amable sonriente, me explicó todo profesional en su trabajo muy limpio el lugar excelente atención

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Apreciamos sus amables comentarios¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

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5.0

Soy familia Toyota por más de 20 años y he trabajado con

Soy familia Toyota por más de 20 años y he trabajado con Will Reyes todo el tiempo.

5.0

Soy familia Toyota por más de 20 años y he trabajado con

Soy familia Toyota por más de 20 años y he trabajado con Will Reyes todo el tiempo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por su revisión positiva! Estamos muy contentos de saber que tuvo una gran experiencia con nosotros. Nos esforzamos por ofrecer el mejor resultado y apreciamos sus comentarios. Sincerely, The Toyota of Downtown LA Team

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5.0

Muy buena gente y buen comprendimiento Buena manera de

Muy buena gente y buen comprendimiento Buena manera de platicar muy buena gente y amable

5.0

Muy buena gente y buen comprendimiento Buena manera de

Muy buena gente y buen comprendimiento Buena manera de platicar muy buena gente y amable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

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5.0

very good The seller was very friendly and efficient, I

very good The seller was very friendly and efficient, I had good service The seller was very friendly and efficient. I had good service. I gladly recommend the dealership to my friends.

5.0

very good The seller was very friendly and efficient, I

very good The seller was very friendly and efficient, I had good service The seller was very friendly and efficient. I had good service. I gladly recommend the dealership to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team

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5.0

Everyone there was very helpful and we got in and out of

Everyone there was very helpful and we got in and out of there to lease a vehicle in less time than I imagined.

5.0

Everyone there was very helpful and we got in and out of

Everyone there was very helpful and we got in and out of there to lease a vehicle in less time than I imagined.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review, Annette! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

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5.0

Wonderful service clean place

Great team of work nice people. Definitely I would recom mend a friend at downtown Toyota wonderful service nice place. Good and excellent sales men.

5.0

Wonderful service clean place

Great team of work nice people. Definitely I would recom mend a friend at downtown Toyota wonderful service nice place. Good and excellent sales men.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Sergio. Sincerely, The Toyota of Downtown LA Team

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