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Toyota of Downtown LA

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 10:00 PM
Service 6:00 AM - 6:00 PM

Toyota of Downtown LA Hours

Sales

Monday

9:00 AM - 10:00 PM

Tuesday

9:00 AM - 10:00 PM

Wednesday

9:00 AM - 10:00 PM

Thursday

9:00 AM - 10:00 PM

Friday

9:00 AM - 10:00 PM

Saturday

9:00 AM - 10:00 PM

Sunday

9:00 AM - 10:00 PM

Service

Monday

6:00 AM - 6:00 PM

Tuesday

6:00 AM - 6:00 PM

Wednesday

6:00 AM - 6:00 PM

Thursday

6:00 AM - 6:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

6:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2018

Welcome. Meet our Toyota of Downtown L.A. staff - serving with a reputation as experts, dependable and accommodating. Toyota car dealer standards are set by experienced sales, service and financing staff. These men and women define quality for Los Angeles dealership staff.

...



Toyota of Downtown L.A. staff don't just serve the area. They know and love it. Our staff knows the area's economy, driving demands, service and climate. This means that as Los Angeles staff, our qualified experts know how to fit pricing, scheduled maintenance and Toyota vehicle options into your regional lifestyle.

Reviews

4.9 out of 5 4.9
1483 lifetime reviews. Includes reviews of Toyota of Downtown LA from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2019

    Phillip was super helpful. Very informative and made me feel safe and proud of my purchase. Would recommend Phillip to my friends when they are buying... cars.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d I'm glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

  • 5.0 out of 5
    October 7, 2019

    Jorge is knowledgeable and also friendly. Made my first car buying/leasing experience pleasant and pain free. Thank you again Jorge.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerel...y, David Shin - General Sales Manager

  • January 23, 2017

    it was quick and pleasant. Option change in 2017 should be inform to salesman before purchase of vehicle. Overall everything was O.K.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I am very happy to hear that your overall experience with us has been quick and pleasant. Congratulations on your purchase! Please don't hesitate to c...ontact us if there's anything else you need. Kind regards, Carlos Perez, carperez@dtlamotors.com, (213) 748-8301

  • 5.0 out of 5
    October 7, 2019

    Everything ran smoothly, the car delivery made everything easier. The paperwork process was very easy and fast. I really needed to get a car quickly and... everyone worked with me to make it happen.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to s...how you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, David Shin - General Sales Manager

  • 5.0 out of 5
    October 7, 2019

    I Had a Great Experience during my visit. Quick and easy! I was out within the hour. Thank you Peter kim . Keep up the good work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ung, thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A., and we are grateful you chose us for ...your automotive needs. We look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager

  • 5.0 out of 5
    October 5, 2019

    great place sale man brought car from downtown to wife job to rialto ca 60 miles away will tell friends and family 1st toyota i buy

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working ...with you or anyone you might send our way in the future. Sincerely, David Shin - General Sales Manager

  • 5.0 out of 5
    October 5, 2019

    Only reason I'm giving 5 stars is because Martha Guzman was awesome!! I have gotten 3 cars from this dealership and by far she is the most knowledgeable... sales person I have encounter. She gives you options, explains things with detail, gives you pros and cons about a car or/and payments. The only problem with this dealership is that the people that you have to finalize the paperwork with take over 2 hours to attend you! Some of them are annoying and pushy. Oh and they should add better customer service. Few times I been there they look at me and my husband as if we dont belong there. Ps. Ask for Martha Guzman from internet!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    What an enjoyable review to read.¿¿ It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is del...ivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don¿¿¿t hesitate to call or stop in should you have any questions.Sincerely, David Shin - General Sales Manager


    Worked with:
    Martha Guzman

    Internet Sales Manager

    NOT RATED

  • 4.0 out of 5
    October 3, 2019

    Salesperson Raymond Lewis was absolutely great! He was informed, gracious and helpful throughout. He was honest and did not try to upsell us to features... we had let him know we did not want. He worked hard to get us the exact model we wanted.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

  • 5.0 out of 5
    October 3, 2019

    My initial sales representative was late for the appointment, so one of his colleagues just took it upon himself to take care of me. As a result, everything... went smoothly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide yo...u with such exceptional service! Thank you again! Sincerely, David Shin - General Sales Manager

  • 5.0 out of 5
    October 2, 2019

    Ray Lewis was a genuine pleasure to work with. He knew his product and was very patient. Document signing with Jason went smoothly and efficiently.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.Sincerely, David S...hin - General Sales Manager


    Worked with:
    Ray Lewis

    Internet Sales Manager

    (5.0) 43 reviews

    Jason Park

    F & I Manager

    (4.9) 24 reviews

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