Family Ford

Reviews

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127 lifetime reviews.

  • 5.0 out of 5
    July 19, 2016

    Have bought a lot of vehicles there over the years always great experience there always helpful Just got an 08 f350 and could not be happier

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear that you were pleased with your experience here at Family Ford. We sincerely appreciate your business and hope to continue to be o...f service for many years to come.

  • 5.0 out of 5
    July 16, 2016

    These are some of the best people I know. I have been doing business with them for over 20 years. Quick and excellent service. Dan Little is a great guy.... Thank you FAMILY FORD!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your strong recommendation of the staff and Family Ford. We always strive to provide personable and excellent customer service. Thank yo...u again for the review!

  • September 2, 2012

    We recently shopped for a new car and were very pleased with the way our business was handled and Family Ford. Terry was very helpful, and helped us get... a great deal. The woman in finance was fantastic also. We are happy with the new Focus we purchased and have recommended this dealership to others.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 15, 2016

    As always the staff and experience was great . Took great care of warranty issue.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 8, 2016

    Well beyond the usual expectations of service by checking on brakes and tires, the former recently replaced and the latter nearing the end of their service... life!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy you found us so helpful, Michael! We hope to be of service again in the future.

  • 5.0 out of 5
    July 1, 2016

    Service was outstanding. Staff called with the cost before completing the work - very much appreciated. Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 24, 2016

    I purchased a new Sport Explorer and its beautiful.I was very impressed when the Owner of Family Ford took the time to thank me. Everything took place... as I was told and no unexpected fees or charges. Jay took his time and explained everything with no pressure to purchase any extra items. The salesman treated me like I was his father.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate your warm review of the team here at Family Ford! It is our goal to provide a positive customer experience, and we're glad to hear that ...your visit was an overall pleasant one.

  • 5.0 out of 5
    June 10, 2016

    This was a Ford recall. Service gave me a great date and time for fixing this recall. All repairs and service was done in the time that was projected.... An explanation of the service was given by the service manager. He was very thorough with his description. Everyone I encountered were very kind.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 4, 2016

    My husband brought it in & had the car service, when we came back from vacation. Do to the long distance we travel. Every one was real nice about it. They... even called & talked with Sam about what he wanted.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your positive review, Sam & Linda Davis. We always strive to provide excellent service with a professional and caring staff here at our ...location. If there is anything else we can do for you, please give us a call.

  • 4.0 out of 5
    June 3, 2016

    It was very good and efficient at check in and check out.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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