Reviews
1. Very knowledgeable and professional staff - in
1. Very knowledgeable and professional staff - in particular Yong Kim and Phillip Carleton. 2. No pressure/no pushing - just facts and data. 3. Yong Kim is always direct, transparent, and courteous. Great Pohanka Team. Great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Pohanka Team. Great customer service and sales support. Yong Kim is very professional and helpful in all facets.
I love my new Acura and excellent services provided by
I love my new Acura and excellent services provided by Yong Kim and Tim Rowan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Acura, James. We are overjoyed in our Sales Department to see that you are enjoying your vehicle and your car buying experience was an excellent one. Keep Pohanka Acura in mind for all your automotive needs.
Excellent service.
Excellent service. Yong Kim was awesome. Highly recommend. him as your sales representative. Love new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. Pohanka Acura is glad to read that you love your new car and that our Sales Team is awesome and delivered excellent service. Thank you for your highest recommendation.
Yong Kim is the best dealer I've ever met.
Yong Kim is the best dealer I've ever met. I highly recommend him. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so pleased to learn that you had such a wonderful visit. If you need anything down the road, let us know. We're always here to help!
Due to my local dealer marking up the Acura I wanted via
Due to my local dealer marking up the Acura I wanted via required extras, I reached out to Pohanka Acura, even though they're over 2 hours away from me. Yong Kim helped me, by finding a car coming in that checked all my boxes, sending me a complete breakdown of the out the door price (NO markups or required extras), and reserving the car for me, all done via phone. Once my car came in, Yong contacted me and set up an appointment for me, and I drive up a couple days later. The in person dealership experience was great too. The whole process only took a little over an hour, and everybody was very friendly and helpful. I highly recommend Yong Kim and Pohanka Acura to anybody looking for a straightforward and stress-free buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eric, Thank you for your recommendation and we hope that you are enjoying your Acura. At Pohanka Acura, we appreciate your business and hope to see you again.
Folks, this is the fourth Acura RDX I've leased from
Folks, this is the fourth Acura RDX I've leased from Pohanka over the last 10 years, and on each one of these vehicles, I've had the same sales person, Yong Kim. The best feeling you can leave a car dealership with is when you were able to get the vehicle you want without having the fight the dealership in order to do so. I can say that for my previous three RDX' and for this one as well, Yong Kim made the process easy, painless, and without the aggravation that is typical of a car buying experience. The experience not being obnoxious and obfuscated while it is working itself out is one of the main reasons this is now my fourth Acura. I absolutely loved each of my RDX, and I believe the dealership experience that Yong provides is about as high end as is possible. He's very upfront, clear with his messaging, accurate with his timeframes, and most importantly, doesn't lie or lead you to believe something then pull the rug out from under you. He seems like a legitimately decent human being as well as a terrific sales associate. I would very much recommend stopping by and dealing with him if you are in the market for an Acura.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Troppa, thank you so much for taking the time to write about your experience with our Sales Team here at Pohanka Acura. I am very happy to learn that our team was able to help you find your perfect vehicle, and that they made the overall buying process easy for you. If you ever need help with your vehicle in the future, you know we'll be here for you!
Yong made the purchase easy and pleasant.
Yong made the purchase easy and pleasant. No tricks, very honest, offered all the detailed information to help me choose my car. Highly recommend, as a matter of fact already shared his info with friends shopping Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Sales Team is happy to know that you had such a pleasant visit with us here at Pohanka Acura. Thank you so much for recommending our dealership to others. We very much appreciate your typing this exceptional review on Google and we hope to see you again in the future!
Painless, friendly awesome dealer !
Painless, friendly awesome dealer ! Young was amazing, there were no tricks and he was able to get me a decent deal on the brand new Acura. I am so happy with my purchase it took less than 3 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Pohanka Acura. We are happy to see that our Sales Team provided you with an awesome experience and a deal on your new Acura. We appreciate your business.
I recently bought a car from Yong Kim at Pohanka Acura
I recently bought a car from Yong Kim at Pohanka Acura (Chantilly, VA). I had a very good buying experience. After I drove off the lot, I realized that a good buying experience contributes to the enjoyment of the car. Yong Kim is very professional, and does not jerk you around. He is very responsive. They made making my down payment easy (unlike some dealers - non-Acura). I would certainly recommend this dealership to someone who is considering an Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mary, I am delighted to read that you had a superb encounter with Pohanka Acura. I appreciate your typing this high rating online here on DealerRater. Thank you for your loyal business.
Extremely professionals did not make it complicated.
Extremely professionals did not make it complicated. Highly recommended.Help me out the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to read that our team provided you with a high manner of professionalism. Everyone here at Pohanka Acura appreciates you taking the time to leave us a good review.
We are pleased to read that our team provided you with a high manner of professionalism. Everyone here at Pohanka Acura appreciates you taking the time to leave us a good review.
We are pleased to read that our team provided you with a high manner of professionalism. Everyone here at Pohanka Acura appreciates you taking the time to leave us a good review.
We are pleased to read that our team provided you with a high manner of professionalism. Everyone here at Pohanka Acura appreciates you taking the time to leave us a good review.