Reviews
It Doesnt get Any Better Than This!
Great Service, Excellent Service Rep. Provided all service under warranty as stated in agreement's. Went above, and Beyond. Thank You! James A. Scott
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
One of the items that needed to be fixed was covered by a recall, so that was about a $1,500.00 savings. We did have to pay for a leaking power steering unit and brakes, so we were still into it for $2,200.00 which was still under the estimated cost. The problems still needed to be fixed and we were glad we brought our GMC to your service department and the advisor was the greatest!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
I usually wait for my car to be serviced. Your people go out of their way to accomadate me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
"Great Purchase Terrible Service"
I had an amazing buying experience but the service failed horribly. I've complained about squealing brakes since day one with no resolution. And now that my warranty has expired they've sent numerous bake job coupons that include "squealing brakes are a sign that you need new brakes". WOW! Time to find a new service company..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Purchase Terrible Service
I had an amazing buying experience but the service failed horribly. I've complained about squealing brakes since day one with no resolution. And now that my warranty has expired they've sent numerous bake job coupons that include "squealing brakes are a sign that you need new brakes". WOW! Time to find a new service company..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Customer Service
Lehmer's staff was wonderful. From making my appointment to the actual appointment time, all went great. My car was brought in for a Chevy recall, and because I don't care for the Chevy Dealership in Concord, I called Lehmer's (where I purchased the car) to see if they could do it. Thankfully, they did, and their customer service was exceptional. The only problem I have is that I have a crack in my windshield and nothing was said about having it fixed. But, besides the recall problem, I needed a turn signal light replaced, and there was no problem with them doing it. All in all, they were great!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great and prompt service. Courteous employees
My husband and I bought our 2014 Buick Enclave in August 2013. We got a fair deal and love the vehicle. We live in El Centro, ca., but spend time in the Bay Area visiting my Mom. I have been back to Lehmers several times when I am in town for oil change, tire rotation, or GM recall issues. Each time, employees have been prompt with service and extremely courteous. I never thought I'd give any car dealership anything but a bad review. But this dealership deserves an excellent review! When we are ready to purchase a new vehicle again, it will be worth the 600 mile drive to go to Concord Lehmers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lehmers Review
Had a very smooth hassle free transaction at Lehmers. People are very helpful and had a great attitude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE
MY ADVISOR WAS TOM AND HE WAS POLITE AND HELP ME IN EVERY WAY POSSIBLE. I NEEDED A RENTAL CAR AND HE WAS EFFECIENT IN HANDLING THAT MATTER.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service Experience
The service advisor, Tom Mimiaga, was very courteous and helpful in arranging a rental vehicle while my car was being serviced over a two day period. When my car was returned to me after servicing it washed and the interior cleaned. A very positive experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase