Reviews
The best car buying experience!
Lea made buying our new GMC Terrian a pleasure. She is very personable and helpful. Lea has a great understanding of her customers and the line of GMC vehicles. This is the best car buying experience I have ever had! Thank you Lea and the whole team at Lehmer's GMC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tommy, thank you for reviewing your time spent at Lehmer's Concord Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Lea is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and thank you again for your business. Kind regards, Darren Anderson - General Manager, danderson@lehmers.com
Great Service
Brought my 2001 GMC truck in for service and, as usual, the service people were prompt, courteous and willing to assist. Thanks Lehmer's Team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, thank you for this great review! We're very happy that our team was here to help you and treated you with the service we know you deserve. Thank you again and please let us know if there's anything else we can do for you. Warm regards, Darren Anderson - General Manager, danderson@lehmers.com
Great service ; customer is #1
Trustworthy, honest and very customer focused. Your service advisors and staff are always helpful and they provide information and help that is needed during stressful repair situations. Thank you for all that you do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, thank you for writing such a great review about our dealership! We always do our best to make sure all of our customers leave completely satisfied with the service performed on their vehicle and it is encouraging to hear that our team was always helpful, informative and honest during you visits. We look forward to seeing you again. Warm regards, Darren Anderson - General Manager, danderson@lehmers.com
Excellent service
Very pleasant, lots of nice people, got to meet the owner, including my wifes side of the family, bought over 10 cars from Lehmers.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lester and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Warm regards, Darren Anderson - General Manager, danderson@lehmers.com
Liz
I brought my Enclave in because of a problem with my air conditioning. They fixed it, but couldn't find a leak. However, a die was added to detect possible leaks in the future. They were very thorough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Elizabeth, we appreciate you taking time to leave us a great review about your service visit. I am glad that you were pleased with the thorough service you received from our team. It was a pleasure to assist you and please let us know when we can do so again! Respectfully, Darren Anderson - General Manager, danderson@lehmers.com
Great Service
Tom was helpful in the diagnosis of the problem with my A/C on my Acadia. He provided a car for me and kept me up to date on the repairs involved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gail, thank you for taking the time to submit this amazing feedback. I am delighted to know that you were satisfied with Tom and the service that you receive from us. If there is anything more we can do for you please feel free to come back and see us any time! Best regards, Darren Anderson - General Manager, danderson@lehmers.com
service
My truck was over due for an oil change, and there was a recall which they performed. They were most helpful and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this 5-star review about your service experience, John! We always enjoy hearing from our customers. I am pleased to hear that our team was helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Take care, Darren Anderson - General Manager, danderson@lehmers.com
returning customer still happy
Robert was very helpful and honest in assisting me in my second vehicle purchase. I will continue to recommend lehmers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, George. We are very happy to hear that George was so helpful and honest during your second vehicle purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Respectfully, Darren Anderson - General Manager, danderson@lehmers.com
Great, timely service
Each of my recent visits, service was fast and completed in less time than was estimated initially; good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write an awesome feedback and for sharing your experiences with everyone. At Lehmer's Concord Buick GMC, It is our commitment to ensure quality customer care by providing a personalized customer service to our guests. I'm glad that we were able to live up to those standards and able to address your needs immediately. Feel free to come back and visit if you have any further needs. We love to work with you again. We also invite you to follow us on Facebook and Twitter for access to our monthly special. All the best, Darren Anderson - CFO, danderson@lehmers.com
Friendly Sales People, Wonderful Deal
We found the sales people at Lehmer's Concord Buick friendly and helpful and committed to making a deal that worked for us. We are thrilled with our 2014 Enclave. Dominic in particular was wonderful to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Lisa. We are very happy to hear that Dominic could help get you set up with the perfect new car for you. Congratulations on your new Enclave. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Best, Darren Anderson - General Manager, danderson@lehmers.com