Lexus of Concord

3.2 out of 5 (3.2) 14 reviews

Dealer on Cars.com since March 2000

Currently in stock!

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Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun 11:00 AM - 7:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed

Reviews

3.2 out of 5 3.2
14 lifetime reviews.
  • September 5, 2016

    I was car shopping for something I really wanted and this dealer had it available. It was like fate to me because the car was right in front of the lo...t like it was waiting for me. I finally just had to have it. Went for a test drive and everything seemed great because Im driving a dream car. I did look up reviews on the dealership before I went to look at the car in the first place. I talked to manager and willing to move forward right there. I went back the very next day and started credit and finance terms. Took my license and insurance for copy (which you need full coverage to finance, btw) and realized later that they forgot to give it back and got a text days later that they had it safe for me. Went down to finance and did more paperwork and signing there after sitting in the lounge, having a half cup of coffee while waiting beforehand. The process takes time but they moved in a timely manner. In the end, the car was discounted to an amount because there were a few things dismantled and two repairs that need to be done. The car was waiting for me with stickers off from the detail shop. They didn't do a great job there because there was some car fur inside the top part of the arm rest mantle and the floor cover that says something like "dealer must remove plastic wrap" was still there. I am getting cilajet on the inside and outside of the car that protects paint and interior and they already knew that's what I wanted. I got a nice full tank of gas driving out of there! Buying my first car was fairly easy and exciting

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    November 27, 2017

    Xellent service , very good sales staff and managers

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    March 18, 2017

    We got approved for a loan through our bank for a lower APR% and we had been working with them to submit our documentation. We were approved and afte...r our first payment, our statement stated it was back to their standard 3.99% . We have excellent credit and our bank had even verified our lower loan rate. We left many messages to their finance managers and they went answered. When we finally got them on the phone, they argued with us. I don't understand why they would tell us that our bank approved us for a lower rate--multiple times--but they didnt honor this. Very frustrating and the upmost unprofessionalism.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Brake Diagnosis

    $175

    Fluid Top-Off

    Complimentary

    Wiper Blade Replacement

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 89 Offers on 10 Models

About Our Dealership

Dealer on Cars.com since March 2000

All cars.com customers now may deal directly with our Internet Sales Manager - We can provide email quotes or just feel free to give us a call ALL 100% NO HASSLE

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Lexus of Concord
2101 Market St Concord, CA 94520
New (415) 508-3993
Used (415) 508-3989
Service (925) 231-1256
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