Reviews
Bryant Burrill is my go-to guy for Pohanka vehicle
Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.
Bryant Burrill is my go-to guy for Pohanka vehicle
Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Nancy. Your kind praises, stellar 5-star rating, and awesome recommendation are appreciated. Thank you for trusting our Service Team with the needs of your 2017 Chevrolet Impala. We take pride in offering courteous care to our customers. Please reach out to us at Pohanka Chevrolet if we can do anything else for you.
Worst people to deal with, when inquired about a bmw 850,
Worst people to deal with, when inquired about a bmw 850, through cars.com, they responded in seconds, after realizing that I m gonna pay cash not financing with them they stop taking calls, didn’t have enough decency to at least answer and call back
Worst people to deal with, when inquired about a bmw 850,
Worst people to deal with, when inquired about a bmw 850, through cars.com, they responded in seconds, after realizing that I m gonna pay cash not financing with them they stop taking calls, didn’t have enough decency to at least answer and call back
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Saleem, Your feedback is important to us here at Pohanka Chevrolet. I would appreciate the chance to speak with you about your overall experience with our Sales Team regarding the BMW 850 you were interested in purchasing. If you would, please reach out to me at your earliest convenience so we can discuss this matter further. Thank you, Rob Ferris General Manager rferris@pohanka.com (703) 968-6677
I recently purchased a 2025 Chevy Suburban from Pohanka
I recently purchased a 2025 Chevy Suburban from Pohanka Chevrolet, and the entire experience was fantastic. Sophie was amazing—she guided us through the test drive with patience and expertise, making sure we felt comfortable with the vehicle. The negotiation process was smooth and transparent, and the dealership was professional and fair. The documentation process was also quick and hassle-free, making the entire purchase seamless. Huge thanks to Sophie and the team at Pohanka Chevrolet for their excellent service. I highly recommend them to anyone looking for a great car buying experience!
I recently purchased a 2025 Chevy Suburban from Pohanka
I recently purchased a 2025 Chevy Suburban from Pohanka Chevrolet, and the entire experience was fantastic. Sophie was amazing—she guided us through the test drive with patience and expertise, making sure we felt comfortable with the vehicle. The negotiation process was smooth and transparent, and the dealership was professional and fair. The documentation process was also quick and hassle-free, making the entire purchase seamless. Huge thanks to Sophie and the team at Pohanka Chevrolet for their excellent service. I highly recommend them to anyone looking for a great car buying experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pohanka does a good job servicing vehicles and will not
Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.
Pohanka does a good job servicing vehicles and will not
Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, thank you for your 5-star review. It is great to know that our Service Department has consistently taken good care of your vehicle. We appreciate your continued trust and support! If there is anything we can assist you with in the future, please let us know at Pohanka Chevrolet.
We made a deal with Suburban Car, they told me they would
We made a deal with Suburban Car, they told me they would give me a 4-year warranty for free, then when I went to accounting to sign, they wrote that they would sell me the warranty for 3,500 dollars, they tried to make us pay more for the car, it was definitely a terrible experience, I am also calling out to their manager from here, I am making their ears ring all the time
We made a deal with Suburban Car, they told me they would
We made a deal with Suburban Car, they told me they would give me a 4-year warranty for free, then when I went to accounting to sign, they wrote that they would sell me the warranty for 3,500 dollars, they tried to make us pay more for the car, it was definitely a terrible experience, I am also calling out to their manager from here, I am making their ears ring all the time
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Memduh, we value your business and appreciate your feedback. Our team goal is to ensure a top notch customer experience and I would like the opportunity to discuss this misunderstanding with you. Please give me a call at (703)-652-3670 your convenience to discuss this matter. Sincerely, Rob Ferris General Manager Pohanka Chevrolet
My service advisor Mr.
My service advisor Mr. Bryant Burrill has always been very professional, courteous and goes above and beyond. Mr. Burrill has always represented Pohanka Chevrolet very well and I respect him for his honesty that reflects on the values of this company
My service advisor Mr.
My service advisor Mr. Bryant Burrill has always been very professional, courteous and goes above and beyond. Mr. Burrill has always represented Pohanka Chevrolet very well and I respect him for his honesty that reflects on the values of this company
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, we are elated to read your kind review. It is always our Service Team's goal to be professional and courteous, as well as go above and beyond for our valued customers. Let us at Pohanka Chevrolet know if we can be of assistance to you in the future.
Jonah kemp did a fantastic job and made the purchase of
Jonah kemp did a fantastic job and made the purchase of my Chevy equinox flawless. I highly recommend him for any of your car purchases.
Jonah kemp did a fantastic job and made the purchase of
Jonah kemp did a fantastic job and made the purchase of my Chevy equinox flawless. I highly recommend him for any of your car purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jonah and team did an amazing job finding the exact
Jonah and team did an amazing job finding the exact Traverse I was looking for. Their service was top notch. Solid communication- upfront, detailed, no nonsense, exactly what I want when purchasing a new vehicle.
Jonah and team did an amazing job finding the exact
Jonah and team did an amazing job finding the exact Traverse I was looking for. Their service was top notch. Solid communication- upfront, detailed, no nonsense, exactly what I want when purchasing a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ginger, for your fantastic review! We’re delighted that our Sales Team provided top-notch service and helped you find the exact Chevrolet Traverse you were looking for. Clear and straightforward communication is something we strive for here at Pohanka Chevrolet, and we’re glad we could make your experience a great one. Enjoy your new vehicle, and let us know if we can assist you in the future!
Awesome experience from start to finish which includes
Awesome experience from start to finish which includes both sales and finance! Both Donnie and Stephen were a pleasure to talk to. Donnie went well above and beyond to make it happen!
Awesome experience from start to finish which includes
Awesome experience from start to finish which includes both sales and finance! Both Donnie and Stephen were a pleasure to talk to. Donnie went well above and beyond to make it happen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We're thrilled to read that your time with our Sales and Finance Teams at Pohanka Chevrolet was such a positive one. We're especially glad to know that they went above and beyond to help. It was a pleasure working with you, and we look forward to assisting you again in the future!
Destany has helped me all 3 times I have been there.
Destany has helped me all 3 times I have been there. Having never been there before, I was very impressed with the service and attention. Thanks!!
Destany has helped me all 3 times I have been there.
Destany has helped me all 3 times I have been there. Having never been there before, I was very impressed with the service and attention. Thanks!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair