Reviews
Write a reviewHad a fabulous experience buying a preowned vehicle. Ed Tapper was our rep. He has excellent customer service skills. He is a clear communicator. NO surprises and he even arranged ( with a private car carrier) to have the car sent our home in WA state. Every interaction I had with Ed and the team was professional. This team exceed my expectations and the vehicle did too!
Had a fabulous experience buying a preowned vehicle. Ed Tapper was our rep. He has excellent customer service skills. He is a clear communicator. NO surprises and he even arranged ( with a private car carrier) to have the car sent our home in WA state. Every interaction I had with Ed and the team was professional. This team exceed my expectations and the vehicle did too!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I tried to buy a car from them today, and I was very upfront with them. After initially being told by the salesperson that there were no hidden fees, the sales manager told my salesperson that the car sale required a $3,500 warranty. So keep an eye out for hidden fees. Bait and switch is no fun.
I tried to buy a car from them today, and I was very upfront with them. After initially being told by the salesperson that there were no hidden fees, the sales manager told my salesperson that the car sale required a $3,500 warranty. So keep an eye out for hidden fees. Bait and switch is no fun.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My wife and I had a great experience with Jim's. The salesman Jesse was friendly, courteous and professional. He was very patient and let us take as much time as we needed, not pushy or annoying at all. Worth the drive. They have a great selection of really nice trucks. I highly recommend anyone looking for a bada** truck to check these guys out!
My wife and I had a great experience with Jim's. The salesman Jesse was friendly, courteous and professional. He was very patient and let us take as much time as we needed, not pushy or annoying at all. Worth the drive. They have a great selection of really nice trucks. I highly recommend anyone looking for a bada** truck to check these guys out!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Chris answered all my questions and researched what he didn't know. Communication was excellent. Great customer service.
Chris answered all my questions and researched what he didn't know. Communication was excellent. Great customer service.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The sales people at Jim’s Auto Sales were transparent, hard working, and patient. It took a bit longer than expected to complete the loan process with outside financing but they persisted in providing the info needed my loan person and waited for approval even though they had other offers. I am very happy with the car I purchased and am completely satisfied with the service Jim’s Auto Sales provided.
The sales people at Jim’s Auto Sales were transparent, hard working, and patient. It took a bit longer than expected to complete the loan process with outside financing but they persisted in providing the info needed my loan person and waited for approval even though they had other offers. I am very happy with the car I purchased and am completely satisfied with the service Jim’s Auto Sales provided.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a 2014 Toyota Camry from Jim's Auto Sales, and it was an excellent purchase, the car was clean and in good condition. I'll recommend this used cars dealership to my friends.
I bought a 2014 Toyota Camry from Jim's Auto Sales, and it was an excellent purchase, the car was clean and in good condition. I'll recommend this used cars dealership to my friends.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing service!! Quick and easy and HONEST! I was emailing with Sam about an Excursion I was finally able to check out on Sunday June 9. Sam was gone for the day but another NO pressure salesperson assisted me at which time I noticed a unique Navigator parked right next to the Excursion which I took for a test drive. Left an hour later NO pressure emailed Sam an offer that evening for BOTH cars he could pick which one to accept. I returned the next day to buy the Excursion. It was simple and quick. However, as he was turning over the Excursion to me we talked about the Navigator, which was basically new and I would need to Finance to buy it. He said we will take my offer and I bought a second car on the spot. Since the car was virtually new I didn’t really need to inspect it as I probably should have. From the looks of the cars at Jims I could see they are in top notch condition. Well, the next day I pick up the Navigator take it straight home and put it in the garage and went away for several day in my new Excursion which ran great!! However upon retuning home I was coming down the stairs in my oversized garage and much to my shock I noticed a few flaws on the roof which was an issue for me. I immediately snapped a few pics and sent an email to Sam. Sam not only promptly responded assuring me he/they had NO idea that issue was there which I completely believed (yes he is that honest and straightforward). Sam had talked to the owner “Jim” and agreed they would take care of it. Sam immediately arranged for me to return the Navigator to have it properly repaired to my satisfaction! Now I help purchase at least 2 cars a year (primarily used) for my business, friends and family because they hate the car buying experience. I now feel I have an honest dealership I can confidently recommend. I rarely write a review BUT I just couldn’t let this opportunity go! Check out Jim’s Auto Sales in Harbor City at least but I have to believe this is how they do business at all their locations. Good quality used cars they stand behind! I look forward to more positive results as the Navigator is checked out.
Amazing service!! Quick and easy and HONEST! I was emailing with Sam about an Excursion I was finally able to check out on Sunday June 9. Sam was gone for the day but another NO pressure salesperson assisted me at which time I noticed a unique Navigator parked right next to the Excursion which I took for a test drive. Left an hour later NO pressure emailed Sam an offer that evening for BOTH cars he could pick which one to accept. I returned the next day to buy the Excursion. It was simple and quick. However, as he was turning over the Excursion to me we talked about the Navigator, which was basically new and I would need to Finance to buy it. He said we will take my offer and I bought a second car on the spot. Since the car was virtually new I didn’t really need to inspect it as I probably should have. From the looks of the cars at Jims I could see they are in top notch condition. Well, the next day I pick up the Navigator take it straight home and put it in the garage and went away for several day in my new Excursion which ran great!! However upon retuning home I was coming down the stairs in my oversized garage and much to my shock I noticed a few flaws on the roof which was an issue for me. I immediately snapped a few pics and sent an email to Sam. Sam not only promptly responded assuring me he/they had NO idea that issue was there which I completely believed (yes he is that honest and straightforward). Sam had talked to the owner “Jim” and agreed they would take care of it. Sam immediately arranged for me to return the Navigator to have it properly repaired to my satisfaction! Now I help purchase at least 2 cars a year (primarily used) for my business, friends and family because they hate the car buying experience. I now feel I have an honest dealership I can confidently recommend. I rarely write a review BUT I just couldn’t let this opportunity go! Check out Jim’s Auto Sales in Harbor City at least but I have to believe this is how they do business at all their locations. Good quality used cars they stand behind! I look forward to more positive results as the Navigator is checked out.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealer is one of the great one you will neer regret it, i was lookingbat the cars and they are very worthed it you should try it out
This dealer is one of the great one you will neer regret it, i was lookingbat the cars and they are very worthed it you should try it out
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They were all friendly and professional and the car is running good as described. Thanks to you guys?
They were all friendly and professional and the car is running good as described. Thanks to you guys?
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks ACe! your professionalism was perfect! A car lot full of Nice toys!! Can't wait till the next car!
Thanks ACe! your professionalism was perfect! A car lot full of Nice toys!! Can't wait till the next car!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase