Reviews
Car buying experience
It was a busy day at the dealership. However they took the time to check their inventory on what is available. Went above and beyond to find the car that I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Robyn! If you ever need help, just give us a call. Happy motoring!
Great Car Buying Experience
Process was easy and flexible. Most of the sales process was done by email and over the phone. Communication was great and service was excellent! Thank you Isabelle and Autonation!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Victoria Forest, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Great experience
The overall experience was great. Despite COVID 19 the visit didn?t make me question my safety. Dealer took all the needed care and followed all the regulations.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Aditya, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service my Civic
Service advisor Francis Aboy is very helpful. He explained each item of services to me and let me decide which service package.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lei, thank you for your positive review. We're happy Francis was able to be of service to you!
Great place for your car
This is a great place to get your vehical taken care of. I frequently get my Honda Odyssey 2018 serviced at Auronation they always pleasantly surprised me. This time I want to specially call out Francis Aboy for taken care of it right from pick up to service till delivery. Keep it up .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rijun, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Fremont. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!
Assistance
Good assistance ! The repairs was really fast, polite employees
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Izadora!
Not recommended
Unnecessary charges added. The repair suggested for new car which is not necessary and just for making money suggested. Not recommended
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Bobby, Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Honda Fremont.
Happy customer
I came for an airbag recall for honda fit 2010. Francis Ian Aboy, my service advisor, helped me out, explained about the recall and the process. He was very friendly, professional, and honest. He explained to me in details about the other repairs to be done in my car without being too pushy to get the service through them. He was very respectful about my decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello! We are so pleased to hear you had such a positive experience with us!
Service
Very professional interaction. Got the car within estimated time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Devendra, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Oil change
Exceptional service as always. Covid 19 compliant with all safety precautions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Frank, We always strive to provide personable and excellent customer service. Thank you again for the review!