AutoNation Honda Fremont

The associate who help is very helpful and explains what service is needed for the car and explains the recommendations needed for the car.

My visit this time was really pleasant. Chris helped me out with my car with a usual visit, after a few moments he informed me about the other things that was needed to be done with my vehicle. It was a surprise that a few things he mentioned had gone really bad before I was notified. ( I always bring my vehicle here to get serviced because I bought the car here ) this shows me that the previous people that serviced my car did not even look at the stuff I asked them to. It would've prevented my roters from being damaged because apparently one of my brakes was metal to metal already and the other brake pads were super low. I mention it would've been prevented if the previous people that services my car would have told me and asked if I wanted to them change, before it gone this bad.when I get my oil changed, I always ask them to check tires, breaks, filters, etc. But thanks to Chris everything was updated on my car. I would definitely make him my go-to person when it comes to my car, he's such a huge help, super nice and friendly.

Devron was super helpful and thorough. He was very detailed on explaining everything to me.

All the staff are always super friendly. Dorian was very helpful and detailed on explaining everything

I didn’t quite know what to expect. First time getting our vehicle to the dealership for service. Dan was great walking us through this experience.

Our Honda pilot had a starter button error code that was covered by a warranty extension. I took our car into AutoNation Honda of Fremont and was assisted by Nhan (Nathan). The repair took longer than originally anticipated. When I called the dealership for repair follow-up, Nhan provided that update and as a result, Nhan was able to arrange for a rideshare for me in order to get to the dealership and sign paperwork for a loaner vehicle ( which I needed) so I can get to work the following day. The day after dropping off my car for repairs, I received a call it was ready for pick up and that all repairs were completed. Overall, great experience with Nhan and AutoNation Honda of Fremont and I would highly recommend them for service of your vehicle.

Staff was helpful and understanding my situation and customer service was great as well did a great job

My recent experience with AutoNation Honda Fremont was miserable. I dropped my car very early in the morning to repair wipers and a visor. Until afternoon I didn't get any update from my service adviser so I called only to realize that they hadn't even started working on my car. Even tho I had asked in the morning about the service time, I asked again in the call if my car would be done today. And I got the same reply that it would be done today by 6pm. Till 6pm I didn't get any call so I called again only to realize that the store is closed for today. I was fine with keeping the car for more than a day. I would've planned it accordingly or asked for a loaner. Instead my adviser decided to keep me in the dark.

Muy buen servicio al cliente por parte de el asesor , y muy buen trabajo al auto

Don is a nice guy, super responsive to my questions. Had a great first-car-buying experience at AutoNation Fremont Honda.