Reviews
Positive experience
Great experience negotiating a deal on my new 2024 Honda CR-V Hybrid Sport L. Best price in the Bay Area and excellent customer service from our sales person, Don Tolentino.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Darlene, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
I do not have special comments can put for this
I do not have special comments can put for this dealership in Fremont California. So leave it blank here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Updating: The service rep forgot return my credit card to me after he swiped it at credit card machine to bill the payment. I found I did not have it back and went back asking him and he removed it from the credit card swiping machine. It’s unsecured for service rep unawareness.
Appreciated Christopher, my Service Advisor, and all of
Appreciated Christopher, my Service Advisor, and all of his help. He made things very simple easy to understand and he seemed very honest, which I truly appreciate because I don’t know much about cars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
I just want to say thank you to Sami (sales) and Henry
I just want to say thank you to Sami (sales) and Henry (finance) for their help during my car search. I found exactly what I was looking for at autonation Honda Fremont! I had been to 5 other places before this - looking for a hybrid SUV with the features I wanted, and at the right price, as I was buying all cash. All of the other dealers were unwilling to work with me, showing me used vehicles for nearly 10k more than my brand new Honda I ended up with. Sami was an expert, answering all my questions without missing a beat. He kept the keys on him after my test drive with him, because I was very serious about wanting the car I now own! He was absolutely great. I also had a few interactions with the finance guys at other dealers, and they fumbled through a lot of information as they talked financing (even though they knew I wasn't going to be financing a car - wasting my time!). Henry, on the other hand, knew his numbers, and was able to answer all my questions about warranties and such without making me feel like I needed to double check the info, like at the other dealerships. I feel so greatful to have worked with both Sami & Henry, and am so happy with my 2023 Honda CRV Hybrid AWD. In fact, I've already gone 420 miles up the pacific coast highway in my first weekend with my Honda (only one tank of gas, too!). I am loving my Honda and will recommend the team at autonation Honda fremont anytime I hear of someone actively shopping for a car. Excellent experience! Thank you again Sami & Henry!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alli, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! Drive safe, and we'll see you on the road.
All was great in dealing with Service Personnel and
All was great in dealing with Service Personnel and technical Personnel. Great Great Great Great Great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Great
Jerald was absolutely wonderful! Such a well mannered knowledgeable young man. It was a pleasure to work with him and I will work with him again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeneva, thank you for your kind review; we are happy to pass along your comments to Jerald here at AutoNation Honda Fremont! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
Service above and beyond expectations
Gordon went out of his way to get an exception approved to have someone pick up my car and return it to my home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!
Best Service!!
The service advisor was very kind and knowledgeable. He was able to explain the details and provided me the best support!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
I really appreciated their assistance to us.
I really appreciated Vansh?s assistance to us. The service was good, fast and they were communicative.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!
Great service!
Great service! Our dealer, Farhad was very nice and provided excellent service and detailed explanations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us, Yuna! Thank you so much for being one of our valued guests and we look forward to your next visit!