Reviews
Perfect first car experience!
I worked with Chi (a family friend) and Meliza. Meliza was attentive, patient, and helpful, even though the dealership was quite busy since it was Saturday. Pricing was transparent and didn?t exceed MSRP, save for window tinting and floor mats. If you?re looking for a smooth and fair car buying process, look no further.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jason, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Amin had excellent customer service along with his
Amin had excellent customer service along with his manager David. They answered all questions in a timely fashion and made us feel very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
They weren’t so well with communication at first but
They weren’t so well with communication at first but surely picked it up ones you push them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4801 -- we hope to hear from you soon.
Very good customer service.
Very good customer service. Devron helped me and was very kind and went over my multi point thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Vinh nguyên is a good person for the salesman.
Vinh nguyên is a good person for the salesman. He helped us with the new things
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! Don't hesitate to call us if you ever need anything. Be safe on the road!
My Service advisor Chris is very nice and helpful.
My Service advisor Chris is very nice and helpful. My car got fixed and washed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
2009 Honda Pilot service
A little bit pricey but my car needed it had a 170000 miles on it. I had the timing belt and barriers replaced and the Serpentine belt. No more screeching and knocking.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
KingOfTheHill
Excellent service and people to guide you through the process. Highly recommend this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2022 crv -2022 touring
My rear camera screen showed pink screen while I reversed the car. I checked the web blogs , it happened at some Honda models. When I brought my car to dealer to diagnose it, he said he could not duplicate that situation. It took me 4 hours to wait for nothing. I feel some frustration.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (510) 224-4801 to discuss this further.
Car serviced.
Dan was really professional on his customer service. Detailed, knowledgeable and helpful. The service department was excellent as well. They took care of my van in a timely manner. Thanks honda, Fremont!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!