BMW of Fremont

Excellent Service. Been coming to Fremont BMW for service since my first BMW in 2001. No one else has ever serviced my vehicles. Always courteous, respectful and keeps me updated on needed service and repairs.

I had an outstanding experience working with Nadeem, the manager at BMW. From the moment I walked in, he was incredibly professional, knowledgeable, and genuinely committed to helping me find the perfect car. Nadeem made the entire process smooth, stress-free, and even enjoyable. His attention to detail and customer-first attitude truly set him apart. If you’re looking for someone who goes above and beyond, Nadeem is your guy. Highly recommend!

Anthony was very friendly, personable, professional and helpful with his customer service. He did the walk around the car with me, showing me the maintenance issues, including the issues with my tires and gave me some good hands-on tips on assessing the treads. He was great at explaining the inspection report details and giving me all the pricing around the different tire replacement options. Thanks Anthony! The inspection team also sent me a useful video of the engine compartment, including their pointing out some rodent damage. Thanks team! The lounge was also a great and comfortable place to hang out during the service, and I appreciated being given the option of a complimentary shuttle home should I have preferred not to stay. Thanks Service Center!

Omar ! Just got bmw I5 m60 last week. He is extremely patient and helpful. Very happy with purchase and after service Had some minor swirl marks brought the vehicle back they took care of them Heads up for great service and team

If I could give a zero review I would! We purchased a certified BMW. We were also hustled to make a decision TODAY on the extended warranty. In driving the BMW home the brake peddle jerked. The next morning the brake fluid service light was on. We were told to take it to the Autonation dealership close to where we live as Fremont BMW was 200+ miles away. The Autonation dealership told us the rotors were warped and the car needed all new brakes and rotors. This was a certified car! We complained to our salesman. Got nowhere. Still crickets from BMW Fremont. We have called their GM, filed a complaint with BBB and Autonation corporate. We are seniors and afraid to drive our “certified” car! Do NOT buy from Fremont BMW!

Nick as always did an amazing job helping with the repairs on my M440, thank you. Highly recommended!

We were looking specifically for cars eligible for used EV tax credit ($4,000). They had a BMW i3 for sale, contacted them via email and received a response positively confirming that the car is indeed eligible. Scheduled an appointment. As we are driving there, about 10 minutes before the appt time, get a phone call that the car is completely dead. Get there anyway to look at the car, the 12v battery appears to have died, they tried to "jump" it, but the car wouldn't move. Helped them push the car to the charger, the car wouldn't accept charge. Ok, they could've checked the car more than 10 minutes before the appt time, but I guess things happen. They needed a few days to replace the 12v battery, we'll come back next week. Before driving there again, I double-check that they replaced the battery, the car is showing no errors, and that they'll be able to provide us with the form necessary to claim used EV tax credit. Get a response that the car is all good, and no problem on the tax credit. We drive there, do a test drive, start signing the paperwork. I don't see the tax credit form, ask if it will be sent to us later. The finance guy looks confused, goes away for a few minutes, comes back and says that they can't do it at this dealership, and that I can just claim the tax credit myself. Well, that's not how it works, the IRS website is very clear that the sale has to be reported to them by the dealership within 3 days, and they must provide a copy of the report to the buyer, otherwise the car is not eligible for the credit. They claim there is some sort of issue with their IRS account (it was revoked?) and they cannot report the sale to IRS within 3 days, period. After a bit of back and forth, they agree to discount the sale price by $1,000 instead. We take the deal. After getting home and giving it some thought, we'll be returning the car within their 5-day money back guarantee because there are plenty of other used BMW i3 available from other dealers that can process the tax credit properly, and save us $4,000 instead of $1,000. I just wish the sales person was upfront and honest with us from the very beginning, and we didn't have to waste so much of our time driving back and forth. Overall a very frustrating experience, typical of a used car dealership -- just lying through their teeth to get a potential customer in the door and have them start signing paperwork, in hopes they don't notice that you lied to them from the start. Ugh. Oh, and they had a sticker on the car that showed check mark printed next to "Dealer Warranty", and something like 6-months warranty covering this and that. Which I remembered, as it's always nice to have a warranty on a used car. As we are signing paperwork, I see it says "as is". I point out that the sticker on the car said otherwise. The finance guy feigns ignorance and asks "what sticker"? The one that was previously affixed to the car, and is now on your table right there. He looks at it puzzled and says: "oh no, they printed it wrong, it shouldn't say that". Well, it was on the car when we looked at it, error or not. At that point I didn't care any more, so I decided not to push on this issue. Like I said, typical used car dealership tactics.

Great experience with BMW of Fremont. My salesperson Preston was professional and very good at going over the entire sales and delivery process. Finance was excellent at working with me and getting me the best program and lease for my needs. I would highly recommend BMW of Fremont to anyone considering a BMW vehicle.

One of the better dealerships to work with. The salesguy I worked with was able to get me not so bad APR on a used car. And he told me not to buy any of the extra add ons.

Thank you to Amir Omar, the best person to talk to at bmw of fremont in the sales department