Reviews
Ray is very helpful and also direct to tell you what he
Ray is very helpful and also direct to tell you what he can offer and what he cannot offer. No drama here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Charles helped me with getting new xenon lights for my
Charles helped me with getting new xenon lights for my bmw z4 - we hit a snag in the parts shop only having one, but when I left he called me to come back because a local shop had 2 that they could deliver over. So grateful for his help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BMW used to offer BMW loaner car when you bring in for
BMW used to offer BMW loaner car when you bring in for service, but not anymore. Hope they can resume this service soon.Mercedes, Audi and Porsche have no problem providing loaner, not sure why only BMW cannot. This will make me consider to buy other brand next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Matthew and the Fremont BMW team are outstanding!
Matthew and the Fremont BMW team are outstanding!!! They really take the time to understand your needs and make sure your car is well cared for.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Max is an excellent sales manager who really went above
Max is an excellent sales manager who really went above and beyond to make sure that I was happy with my car purchase. BMW covered Uber rides to and from Berkeley twice to cover small, but important details with my car that would ensure that I was satisfied. Thank you so much for all of your time and attention, and I would definitely recommend trading in your car with BMW of Fremont.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
I had a very good service I m very happy with my x5 bmw
I had a very good service I m very happy with my x5 bmw thx
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
I scheduled an appointment at 8:20, on 3-22-23, your
I scheduled an appointment at 8:20, on 3-22-23, your company saw me right away. Your rep explained everything in detail. Even made some suggestions for additional services that were needed. I decline because it was not in the budget this month. I appreciate his concerns about my safety. I did think my wait time could have been shorter. Dropped in off at 8:20, picked it up at 5:00.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Willie, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.
Matt is an excellent service rep.
Matt is an excellent service rep. He was thorough, smart, and very respectful of my time. BMW seamlessly handles the Uber ride home for their customers - love that! Between the service report and the under carriage video, I’m confident that my car is in good shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.
Great Car!
Great car buying experience. No pushy sales people. Very courteous and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
The service we received from Nick was stellar!
The service we received from Nick was stellar! Highly recommend Fremont BMW service! They do the job right.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bern, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.