Reviews
I visited automation Hayward Toyota and meet FJ .
I visited automation Hayward Toyota and meet FJ . He was very helpful and honest and I live his service.please see him when ever need a vehicle
I visited automation Hayward Toyota and meet FJ .
I visited automation Hayward Toyota and meet FJ . He was very helpful and honest and I live his service.please see him when ever need a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is a review for the service department.
This is a review for the service department. First, their service department has improved over the years in terms of efficiency customer service, I have no complaints. However, my latest service appointment was apparently made by their AI assistant that messed it up by not recording the appointment in the system. I showed up at appointment time and they told me I did not have an appointment with them. Fortunately I had the text message to show them so they took me, although I had to wait longer than necessary for my car to be done. Overall I am pleased with their service department but their appointment scheduling needs improvement.
This is a review for the service department.
This is a review for the service department. First, their service department has improved over the years in terms of efficiency customer service, I have no complaints. However, my latest service appointment was apparently made by their AI assistant that messed it up by not recording the appointment in the system. I showed up at appointment time and they told me I did not have an appointment with them. Fortunately I had the text message to show them so they took me, although I had to wait longer than necessary for my car to be done. Overall I am pleased with their service department but their appointment scheduling needs improvement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It was great experience that they’ve found could spot the
It was great experience that they’ve found could spot the issues before further problems happened…
It was great experience that they’ve found could spot the
It was great experience that they’ve found could spot the issues before further problems happened…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Akif Ahmadov was extremely friendly, responsive and
Akif Ahmadov was extremely friendly, responsive and helpful. highly recommend this dealership and especially Akif!
Akif Ahmadov was extremely friendly, responsive and
Akif Ahmadov was extremely friendly, responsive and helpful. highly recommend this dealership and especially Akif!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We just bought a new car for my girl from there.
We just bought a new car for my girl from there. Good service, nice people. We are happy.
We just bought a new car for my girl from there.
We just bought a new car for my girl from there. Good service, nice people. We are happy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joseph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mario was a great rep.
Mario was a great rep. and I appreciated the video update from the technician. Wonderful service!
Mario was a great rep.
Mario was a great rep. and I appreciated the video update from the technician. Wonderful service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Laura, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Please don't hesitate to reach out if there's anything additional we can do for you.
very good.
very good. i am very satisfied with the service staff there. very friendly. i will come again
very good.
very good. i am very satisfied with the service staff there. very friendly. i will come again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the warm recommendation of the team here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mario was great and I received fast service at this
Mario was great and I received fast service at this dealership. Will come back again.
Mario was great and I received fast service at this
Mario was great and I received fast service at this dealership. Will come back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bryant very helpful listen to what I had to say about my
Bryant very helpful listen to what I had to say about my Toyota Camery, the noise that was coming from the Car
Bryant very helpful listen to what I had to say about my
Bryant very helpful listen to what I had to say about my Toyota Camery, the noise that was coming from the Car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Valerie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Carlos supervisor and Heidi Brogan wonderful job .
Carlos supervisor and Heidi Brogan wonderful job .thank you. I really relay on you both for services on my cars. Amen
Carlos supervisor and Heidi Brogan wonderful job .
Carlos supervisor and Heidi Brogan wonderful job .thank you. I really relay on you both for services on my cars. Amen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!