Reviews
Service advisor, Mr.
Service advisor, Mr. Tawab served me for what I was needed for my car. He was very thorough from the begging to the end. He took the time explaining about all his recommendations at the end of the service and what should I take care of ASAP & what could be done later. I appreciate his time & effort to make my car oil change service experience nice & smoother & would like to recommend Autonation Toyota, Hayward to others. Thank you, BB
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional, accommodating, friendly staffs.
Professional, accommodating, friendly staffs. I came in with low expectations- didn’t know what the outcome would be - but leaving the dealership very pleasing. This is the first time ever I went out of town (25 miles away) to purchase a car and to try out Auto Nation. And I am glad I did.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Getting a response from a manager is futile.
Getting a response from a manager is futile. Very disappointed as I have repeatedly asked for one to look into transactional problem and was told someone would get back to me within a few days, but that has yet to happen. NO EXCUSE!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kenneth, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Omid and Hayward Toyota team was responsive and
Omid and Hayward Toyota team was responsive and courteous. They were diligent in providing good customer relations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!
Everything was cool, since we apart of the Toyota fam,
Everything was cool, since we apart of the Toyota fam, they should lower the prices😮💨
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Omid Azizi great experience.
Omid Azizi great experience. Honest and great service . Everything as represented thank you. Good service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Toyota I appreciate your hard work.
Toyota I appreciate your hard work. I say thank you to Sammy in maintaining department for your great services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chika, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Hayward! If you ever need help, just give us a call. Happy motoring!
Their service advisor Jim Smith is not only professional
Their service advisor Jim Smith is not only professional in customer service but also a fantastic guy to treat customers. I am very grateful to have him to serve for me on my car’s maintenance today. I give him and AutoNation Toyota Hayward 5 stars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Please avoid this location at all cost.
Please avoid this location at all cost. They do not care about their customers I have witnessed them talk with one another and get customers to pay for unnecessary services. Not to mention they love to take advantage of certain people, which is so disappointing and sad. I really thought Toyota had better ethics.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret to hear that you had this experience with us. Please call our General Manager at (510) 224-4854 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Excellent service.
Excellent service. Waiting time is accurate and the advisor Sammy is very helpful and courtesy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.