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Tri-Cities Chrysler Dodge Jeep Ram

(225 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 708-5133 (866) 708-5133
Used (866) 234-2297 (866) 234-2297
Service (888) 897-7120 (888) 897-7120

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tri-Cities Chrysler Dodge Jeep Ram from DealerRater.

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Staff is very courteous and friendly.

Staff is very courteous and friendly. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dylan did a great job.

Dylan did a great job. He didn't hound me like a bird dog but was always available to assist me. No pressure at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They werevery helpful helping us decided exactly what we

They werevery helpful helping us decided exactly what we wanted. We would definitely go there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Completely awful!

Completely awful! Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford replace the motor! Brought the truck home and they had wired the wiring box up wrong and had a wire bridged over, so it would turn on! My husband spent 3 days trying to figure out why in the world his truck had no power at all. Called them and they said well you’ll need to bring it in. Yea okay. How you expect that to happen when it’s connected to a 21 foot bass boat? Just completely ridiculous!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff in the service department were very friendly

The staff in the service department were very friendly they made the experience a good one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best service that I ever received from any Dealer in

The best service that I ever received from any Dealer in the Tri City, check it e

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Left oil hand prints all over my vehicle the service

Left oil hand prints all over my vehicle the service advisor was nice and very professional tho

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The sales rep.

The sales rep. Was very helpful and not pushing for the sale. He was very polite and professional. This is hard to fined at a dealership. This is the 2nd truck i have bought from the dealership and definitely will keep coming back and recommend anyone thats looking for a new ride to come here. Felt more like person then another sale. That makes a big different.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Extremely pleased with my purchase of a new 2024 ram

Extremely pleased with my purchase of a new 2024 ram Power Wagon form Tri Cities. I highly recommend you deal with Dalton Howard. He's the best car salesman I've dealt with, he knows all about products they sell, very polite and courteous. Tyler Neal in was finance was also a pleasure to deal with, got thru paperwork very quickly. I made a 2 hour drive to this dealership, and it was well worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very disappointed in how my repairs were handed and

I was very disappointed in how my repairs were handed and the poor communication form the service department. I would advise looking elsewhere to have work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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