Reviews
Staff is very courteous and friendly.
Staff is very courteous and friendly. Service didn't take very long, and has a decent waiting area to stay in until your vehicle is ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dylan did a great job.
Dylan did a great job. He didn't hound me like a bird dog but was always available to assist me. No pressure at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They werevery helpful helping us decided exactly what we
They werevery helpful helping us decided exactly what we wanted. We would definitely go there again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Completely awful!
Completely awful! Wouldn’t suggest this place to a single person! They sold us a truck that had to have a motor replaced within 4k miles and then wouldn’t let Ford replace the motor! Brought the truck home and they had wired the wiring box up wrong and had a wire bridged over, so it would turn on! My husband spent 3 days trying to figure out why in the world his truck had no power at all. Called them and they said well you’ll need to bring it in. Yea okay. How you expect that to happen when it’s connected to a 21 foot bass boat? Just completely ridiculous!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The staff in the service department were very friendly
The staff in the service department were very friendly they made the experience a good one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best service that I ever received from any Dealer in
The best service that I ever received from any Dealer in the Tri City, check it e
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Left oil hand prints all over my vehicle the service
Left oil hand prints all over my vehicle the service advisor was nice and very professional tho
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
The sales rep.
The sales rep. Was very helpful and not pushing for the sale. He was very polite and professional. This is hard to fined at a dealership. This is the 2nd truck i have bought from the dealership and definitely will keep coming back and recommend anyone thats looking for a new ride to come here. Felt more like person then another sale. That makes a big different.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely pleased with my purchase of a new 2024 ram
Extremely pleased with my purchase of a new 2024 ram Power Wagon form Tri Cities. I highly recommend you deal with Dalton Howard. He's the best car salesman I've dealt with, he knows all about products they sell, very polite and courteous. Tyler Neal in was finance was also a pleasure to deal with, got thru paperwork very quickly. I made a 2 hour drive to this dealership, and it was well worth it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very disappointed in how my repairs were handed and
I was very disappointed in how my repairs were handed and the poor communication form the service department. I would advise looking elsewhere to have work done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase