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Overall I enjoyed my visit to Mike Fraga of FH Dailey Chevrolet. The music that was playing was very good it was a very nice relaxed atmosphere I wasn't... pushed or forced to buy a car. I have less than favorable credit score and I was able to walk out with a 2017 Toyota Corolla. Women there were giving flowers on the day that I got there I didn't even purchase the car yet and I was given flowers, this was a Saturday. He is willing to work with you and to help you get a car. My only suggestion is to have a better system and process so that Mike is isn't the only one talking to people and checking credit scores, answering phone calls, and running all over the place. If there is a way for him to briefly greet people that walk in and then go back to the customer that he was helping and then sign them off with someone else that can finish the transaction, so he can move to the next customer. Other than that I would recommend this place.
Thought it was going to be thousands and it ended up be hundreds great staff very trustworthy I will buy my next car or truck from them
Great service and really nice team of people. Highly recommend
I look forward to taking my car in for service every time it's due! The quality of service and customer service is like no other. I have recommended friends... and family to buy and service their cars here and they are absolutely indebted to me according to them for recommending such a wonderful place. I recently did a trade up on my truck and couldnt be happier with that decision!!!
I was looking for a new Blazer. Since they are new there isn’t very many on the lot and they seemed to be sold quickly. The salesman kept in contact with... me and looked around to other dealerships to see if they could make a trade for what I wanted. They ended up finding the perfect car for me and they were very good at working with me on a payment I could afford. It was a great experience.
I made an appointment to view/test drive their new Trail Boss Silverado at the dealership (I was intending to buy today), but when I got there not only... was the salesmen not there for my appointment, the truck isn't even in the COUNTRY. They're still building it in Mexico. Thanks for wasting my time today F.H. Dailey Chevrolet. I'll take my business elsewhere.
New Brakes. Customer service was great. I always have a great experience. They made me very comfortable while I waited. Keep me posted on everything that... was going on with my brake job.
We bought our Z06 from Tim Boone. He is an excellent salesperson! No hassle! He knows his cars! He gave us s good offer for our trade in. We were looking... for a certain style color etc Tim came through for us!
I live about 1.5 - 2 hours away, one-way (depending on traffic) and drove out to buy a car here on 6/25/18. The car was clean and staff was friendly, did... the deal and went on my way. Two days later (6/27) I hear a noise every time I accelerate and it became worse and worse throughout the day and the car started to smell of mildew. So I call them and let them know what is going on and they tell me to come back the next day (6/28) so they can fix it. I am told if i bring it in by 4pm they can check it out and let me know what is wrong that day. So I drive out and arrive by 4pm and am told it cannot be looked at till the next day (Friday 6/29) and that they will call me in the afternoon to let me know the issue. So they lend me a car to drive home and the next day (Friday 6/29) I hear nothing from them, I try to call and my contact is "out of the office" and "will be left my message" So I call multiple times and after a few tries throughout the day I am told it wasn't looked at because "they didn't have time" and "they will check it tomorrow first thing". The next day passes, same issue with phone calls and I am told the same thing. But this time my car won't be looked at till Monday 7/2 because "Sunday 7/1" the next day the shop is closed. (Mind you, it was supposed to be looked at Thursday 6/28) So Monday (7/2) comes around and they fix the problem but did not wash the car (it wasn't detailed the day I picked it up because "Detailing was closed") but they claimed the smell was from the car being washed and not fully dried. So they wan't to keep it till Tuesday 7/3/18 so they can wash it. Whats another day right? So I go Tuesday 7/3 to get my car, it sounds, smells and looks good. They tell me the "Exhaust shield was bent and hitting the catalytic converter" and again, the smell was from it being washed prior. This was a week ago it is now 7/10/18 and the car is making the noise again and still smells of wet towels. I believe that they never fixed the issue, they just patched it knowing before they sold the car about whats wrong and sent me on my way to void the 3 day warranty they offer. I drove 10 hours, 3 days for this car to be fixed and they didn't do their job! I am disappointed, I wasted my time thinking they are an honest place that would help with the problem. I will be calling today and let them know of the issue. But since I am out of the 3 day warranty period I'm sure they'll say it's not their problem. *UPDATE* F.H. Dailey told me I could bring it back and they will take it back to the company they hired to fix my car and basically do the same thing as last time. Go through the same exact process. I decided to not trust them and waste hours and days of my time on a gamble that it will be actually fixed. So i'll put more money into the car to fix it myself the correct way. *Additional Update* 4/1/19 I have taken this car to Toyota because I do not want to deal with these guys anymore and was told there has been a leak for sometime coming inside the car and Toyota took it apart and found that the sunroof was taken apart improperly and pieced back together and is now costing over $19,000 because of moldy carpets, headliner, pads, new sunroof and everything that goes with fixing the issue and replacement of ruined carpets and headliner. I called FH Dailey and notified them about the issue the car had prior to me purchasing and gave them all the information about what caused the issue and was told they can and will do nothing. I believe this car was sold knowing there was issues with it and they just tried to cover it up. This has got to be one of the worst experiences I have ever heard of. They claimed the car was sold as a "Certified Toyota" which I never heard of another brand dealer being able to certify another brands vehicle before. Yet, my insurance and Toyota dealer have both said the issue has been long existing since there was mold built up and rust where screws were never put back.
Tim is very professional. I got a great deal on my new Corvette. He made sure the car was clean and everything was perfect. Thank you.