East Bay BMW

The staff are very friendly, professional, knowledgeable and efficient. The wait time was minimal and felt like receiving exceptional customer service.

Our experience at East Bay BMW was exceptional from start to finish. Alejandro provided outstanding service throughout the entire purchasing process, creating a truly welcoming and pressure-free environment. He was patient, knowledgeable, and committed to helping us find the perfect vehicle, ensuring we had the opportunity to test drive multiple cars and explore all our options before making a decision. What really set East Bay BMW apart was their genuine commitment to customer satisfaction. Alejandro and the entire team consistently went above and beyond our expectations, making sure we felt confident and comfortable every step of the way. The additional perks and thoughtful touches offered during the purchase process were unexpected and greatly appreciated. The transition into the finance department was seamless, and the same customer-focused, no-pressure approach continued through closing. Every member of the team demonstrated professionalism, transparency, and a sincere desire to deliver a first-class experience. Thank you to Alejandro and the entire East Bay BMW team for making this one of the best vehicle purchasing experiences we have ever had. We highly recommend East Bay BMW to anyone looking for a world-class dealership experience.

I had a great experience with Francisco Mejia in service . He helped me with my tire and getting it replaced under warranty. Service was quick and they washed my car.

Service advisor Ben Simpson always makes coming to East Bay BMW an enjoyable trip. He explains what the car needs and when it will be completed and he doesn't miss its always on time or emailer.

Purchased new BMW through Aaron Fedtejo, He provided excellent service, is extremely knowledgable, is wonderful to work with and made purchasing a new vehicle a pleasurable experience. In the service department Ben Simpson provided excellent, friendly and timely service. Brian Dickerson was extremely helpful in showing us the features of the car. We are very happy with our experience at East Bay BMW. We are very happy with Aaron, Ben and Brian. We were especially impressed with Aaron; he is an excellent representative of East Bay BMW. Dottie & Norman Hong

Great experience, top tier service. Nice dealer amenities. The service advisor was incredibly professional, thank you.

Francisco was an excellent service advisors and kept us fully apprised. I wish the mechanics would have cleaned my car rims especially after buying 4 new tires - Left them dirty

jason is my favorite salesman. he goes above and beyond for me and ive bought 5 cars from him in a year. he will always have my business

jason is my favorite salesman. he goes above and beyond for me and ive bought 5 cars from him in a year. he will always have my business

Recently I just sent my BMW X3 to California Dublin east BMW dealer and I had a good experience there since Wayne and Noah are very helpful and kind. They gave us a very good service