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East Bay BMW

(1,251 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Inventory

  • No photo available
    BMW Certified
    2022 BMW X5
    39,196 mi.
    $44,754
  • No photo available
    BMW Certified
    2025 BMW iX
    11,541 mi.
    $71,724
  • No photo available
    BMW Certified
    2024 BMW M4
    8,651 mi.
    $82,734
  • No photo available
    BMW Certified
    2025 BMW X1
    15,068 mi.
    $37,854
  • No photo available
    BMW Certified
    2025 BMW X5 PHEV
    11,159 mi.
    $69,714
See all 31 vehicles from this dealership.

Meet our employees

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of East Bay BMW from DealerRater.

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Steve Ann did an amazing job today answering all of our

Steve Ann did an amazing job today answering all of our questions. He was were knowledgeable about my X5 car. Thanks so much

Steve Ann did an amazing job today answering all of our

Steve Ann did an amazing job today answering all of our questions. He was were knowledgeable about my X5 car. Thanks so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Had a wonderful experience getting our questions about

Had a wonderful experience getting our questions about our X5 answered by Steve Ann. Was worth the drive to get our questions answered

Had a wonderful experience getting our questions about

Had a wonderful experience getting our questions about our X5 answered by Steve Ann. Was worth the drive to get our questions answered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent customer service.

Excellent customer service. My sales representative Edward Molina was very thorough and helpful with the purchase of our new vehicle

Excellent customer service.

Excellent customer service. My sales representative Edward Molina was very thorough and helpful with the purchase of our new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Marcus was excellent.

Marcus was excellent. Thanks so Much, I look forward to all of my future visits.

Marcus was excellent.

Marcus was excellent. Thanks so Much, I look forward to all of my future visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Outstanding dealership!

Outstanding dealership! Very professional and good product knowledge. East Bay BMW will always get my business. I have bought 10 cars from them and have always been satisfied

Outstanding dealership!

Outstanding dealership! Very professional and good product knowledge. East Bay BMW will always get my business. I have bought 10 cars from them and have always been satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tony Medeiros, we're so glad that we were able to go above and beyond your expectations!

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Great help from Daryll, very knowledgeable about my

Great help from Daryll, very knowledgeable about my vehicle more than the the salesperson from the other dealership. Thanks again!!

Great help from Daryll, very knowledgeable about my

Great help from Daryll, very knowledgeable about my vehicle more than the the salesperson from the other dealership. Thanks again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Jeremy Clay and Steve Ann were fabulous.

Jeremy Clay and Steve Ann were fabulous. Everything went smooth and it’s nice to do business with such personable and knowledgeable professionals. I will definitely be back!

Jeremy Clay and Steve Ann were fabulous.

Jeremy Clay and Steve Ann were fabulous. Everything went smooth and it’s nice to do business with such personable and knowledgeable professionals. I will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Devequth, we are glad we could help!

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I am thrilled to be the proud owner of the iX M70!

I am thrilled to be the proud owner of the iX M70! The East Bay BMW Team made the entire process incredibly seamless. I truly value customer service, professionalism, product knowledge, and cordiality, and all of these qualities were on full display at East Bay BMW. I want to give a special shoutout to Jason Cohn (Client Advisor), Steve Ann (Product Specialist), and Steven Kong (Financial Services). JASON went above and beyond to help me find the iX M70 I was looking for. He was able to make it happen in a short amount of time, despite the limited inventory nationwide. He truly is a miracle worker!

I am thrilled to be the proud owner of the iX M70!

I am thrilled to be the proud owner of the iX M70! The East Bay BMW Team made the entire process incredibly seamless. I truly value customer service, professionalism, product knowledge, and cordiality, and all of these qualities were on full display at East Bay BMW. I want to give a special shoutout to Jason Cohn (Client Advisor), Steve Ann (Product Specialist), and Steven Kong (Financial Services). JASON went above and beyond to help me find the iX M70 I was looking for. He was able to make it happen in a short amount of time, despite the limited inventory nationwide. He truly is a miracle worker!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Aq, thanks for your praise and kind comments about our team.

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I was entering BMW where I met Cameron and with a great

I was entering BMW where I met Cameron and with a great smile he said welcome in how can I help you and I said I wanted to own a BMW he started to look on his computer to see what was on the lot.

I was entering BMW where I met Cameron and with a great

I was entering BMW where I met Cameron and with a great smile he said welcome in how can I help you and I said I wanted to own a BMW he started to look on his computer to see what was on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Larrybrunson60, thanks for your praise and kind comments about our team.

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Service adviser was great, and very helpful in

Service adviser was great, and very helpful in reconciling my invoice. Also, Lyft support was great. Very convenient.

Service adviser was great, and very helpful in

Service adviser was great, and very helpful in reconciling my invoice. Also, Lyft support was great. Very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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